I didn't get chai from them--not sure why, I love chai.....perhaps I either missed it on the menu or got distracted because I was really trying to find an iced latte kind of thing (or iced chai) and I saw they had some sort of ice mocha thing and ordered it. It was so bad I threw it away after 2-3 drinks!! I don't think it even had coffee in it, just ice and chocolate syrup or something. Ugh. (and they weren't very magical folks who worked the booth either--kinda rude actually)