Cautions for renting Searaycers and other watercraft

[lil mermaid]

Interesting since Florida state motor craft law states, "Persons less than 14 years of age shall not operate a Personal Watercraft."
Maybe there is some fine print allowing amusement parks greater leadway, exceptions or maybe the law has been revised recently due to their safety training program requirement for young operators (which Disney operators do not have to complete)?

A boat is not a personal watercraft.

 

[Endeavour105]

OK fine, you win.

I guess if people stop renting them, the WDC will pay Endeavor for looking pretty.

No, I will continue to get paid for piloting the ferry boats, motor cruisers and motor launches as WDW Watercraft Operations is part of the WDW transportation system and seperate from the watercraft rental operations at the resorts.

If you're that concerned about WDW providing a list of water safety rules for the rental watercraft, write them and tell them so. WDW listens to guests more than they do their CMs. But now, at least the 2000+ people who've viewed/read this thread have hopefully become more aware of the operational safety issues and concerns involved in renting Searaycers and other rental boats on 7 Sea Lagoon and Bay Lake.

Under your screen name it says,

"When the world gets in my face, I say - Have A Nice Day!"

It certainly seems several OPs here have gotten in your face about your comments on this thread and you've never said, "Have a Nice Day!"

How come?!?!

 

[Bonnie40]

OK fine, you win.

I guess if people stop renting them, the WDC will pay Endeavor for looking pretty.

What the heck's your issue with this CM Boom? Pretty sad when you've got to resort to being chauvanistic to try and win your point...

I think he/she is just trying to provide correct information regarding watercraft at WDW...I would have thought you would appreciate receiving correct information from a CM...

 

[Bonnie40]

And to you Endeavour...keep up the great work and keep smiling!

My daughter was an ICP last summer at MK and gained a whole new perspective to customer service! She's hoping to get back down there through another program and just wishes she was American...she'd be down there in a heartbeat!

 

[boomhauer]

No, I will continue to get paid for piloting the ferry boats, motor cruisers and motor launches as WDW Watercraft Operations is part of the WDW transportation system and seperate from the watercraft rental operations at the resorts.

If you're that concerned about WDW providing a list of water safety rules for the rental watercraft, write them and tell them so. WDW listens to guests more than they do their CMs. But now, at least the 2000+ people who've viewed/read this thread have hopefully become more aware of the operational safety issues and concerns involved in renting Searaycers and other rental boats on 7 Sea Lagoon and Bay Lake.

Under your screen name it says,

"When the world gets in my face, I say - Have A Nice Day!"

It certainly seems several OPs here have gotten in your face about your comments on this thread and you've never said, "Have a Nice Day!"

How come?!?!

Who's gotten in my face here? Besides Bonnie (big surprise).

You just seemed a bit pushy for a CM. Maybe I misinterpreted your sentiment. If I did, I apologize.

OT - Are you really rolling on the floor laughing at the last comment?

 

[boomhauer]

What the heck's your issue with this CM Boom? Pretty sad when you've got to resort to being chauvanistic to try and win your point...

I think he/she is just trying to provide correct information regarding watercraft at WDW...I would have thought you would appreciate receiving correct information from a CM...

Bonnie - Have you ever posted on the DIS that wasn't a reply to a post of mine?

 

[Bonnie40]

Bonnie - Have you ever posted on the DIS that wasn't a reply to a post of mine?

Sure have Boom...and my point was that it was rude to make such a chauvanistic remark to a CM who is just trying to be helpful...

 

[boomhauer]

Sure have Boom...and my point was that it was rude to make such a chauvanistic remark to a CM who is just trying to be helpful...

Chauvanistic? He's a guy. It's called sarcasm.

Bonnie, this was the original post by the CM. Are you SERIOUSLY telling me you can't see how this could be taken the wrong way:

"It certainly sometimes seems that guests renting Searaycers and other rental boats must sign a statement certifying that they are complete idiots and are willing to risk their lives and the safety of their rider, if any, in order to rent in these small boats."

Then, later on:

"As it was once said during the WDW traditions course for all new WDW CMS:

"Always remember and never forget that many guests visiting WDW have left their brains at home."

Maybe he was trying to just be helpful. On more than one thread recently, there seem to be more and more complaints from guests about CM's and more complaints from CM's about guests. And quite a few seem to be unwaranted rudeness from CM's towards the guests. I have NO problem with CM's trying to be helpful by posting some of the rules/guidelines. But this above seems to becoming a more common trend with CM's towards guests. Without the guests, CM's don't have a job and I think they need to remember that.

 

[Bonnie40]

Missed the sarcasm because I wasn't clear whether it was a guy or a girl... my apologies...

I agree that there are plenty of concerns regarding rude CMs, but they don't make that comment in Disney Traditions class because it's not the truth...

 

[boomhauer]

I agree that there are plenty of concerns regarding rude CMs, but they don't make that comment in Disney Traditions class because it's not the truth...

Scary as it, this we both agree on. Lord knows I have seen it. Did you read the other thread about the boat driver being rude to the guest from Port Orleans? Sadly, it's becoming more and more frequent.

But as my boss said to me 10 years ago when I started my first customer service job, "Be prepared to swallow alot of blood, because in this field, you just gotta bite your toungue."

 

[RickinNYC]

Scary as it, this we both agree on. Lord knows I have seen it. Did you read the other thread about the boat driver being rude to the guest from Port Orleans? Sadly, it's becoming more and more frequent.

But as my boss said to me 10 years ago when I started my first customer service job, "Be prepared to swallow alot of blood, because in this field, you just gotta bite your toungue."

I have to say that I was in customer service when I first graduated from college, then I became regional director of customer service/inside sales/national account management department(s).

I pretty much said almost the same thing, but there are two things that I also told staff:

1.) "You can say anything you want about any client you want, just not directly to him/her." Because frankly, the reality is not that every customer is right, my staff just had to tolerate the complete idiots that thought they were. That is, I'm afraid, the reality. And to keep staff from venting their frustrations and act as if all was wonderful in the work world was and is quite simply, ridiculous. Venting, whether to fellow staff, one's boss, or anonymously on a website, helps prevent lashing out inappropriately to a customer.

2.) I also told my customer service reps that if anyone were to say anything like "Do you know who pays your salary?", then that was free reign to transfer that call to me. Boom, I truly hope you don't ever use that phrase in real life because it's incredibly condescending, downright rude, demeaning beyond belief and is simply used to diminish the person to whom you are speaking.

On a sidenote, I breathe a massive sigh of relief that I have since left that entire world behind and am no longer in the corporate world.

 

[Lisann]

Goodness, people sure do argue a lot on this forum!

OP - Your point is well taken.

People - don't be idiots with the boats. Use a little common sense.

 

[Sammie]

I have to say that I was in customer service when I first graduated from college, then I became regional director of customer service/inside sales/national account management department(s).

I pretty much said almost the same thing, but there are two things that I also told staff:

1.) "You can say anything you want about any client you want, just not directly to him/her." Because frankly, the reality is not that every customer is right, my staff just had to tolerate the complete idiots that thought they were. That is, I'm afraid, the reality. And to keep staff from venting their frustrations and act as if all was wonderful in the work world was and is quite simply, ridiculous. Venting, whether to fellow staff, one's boss, or anonymously on a website, helps prevent lashing out inappropriately to a customer.

2.) I also told my customer service reps that if anyone were to say anything like "Do you know who pays your salary?", then that was free reign to transfer that call to me. Boom, I truly hope you don't ever use that phrase in real life because it's incredibly condescending, downright rude, demeaning beyond belief and is simply used to diminish the person to whom you are speaking.

On a sidenote, I breathe a massive sigh of relief that I have since left that entire world behind and am no longer in the corporate world.

Very well said.

 

[Sammie]

Goodness, people sure do argue a lot on this forum!

OP - Your point is well taken.

People - don't be idiots with the boats. Use a little common sense.

Lisann, if you stick around long enough you will find that truly it is not "people sure do argue a lot on this forum" but "some people sure do argue a lot on this forum".

If it begins to get to you the ignore feature helps.

 

[Lisann]

Lisann, if you stick around long enough you will find that truly it is not "people sure do argue a lot on this forum" but "some people sure do argue a lot on this forum".

If it begins to get to you the ignore feature helps.

Gotcha!

But it hasn't gotten to me...yet!

 

[boomhauer]

Goodness, people sure do argue a lot on this forum!

OP - Your point is well taken.

People - don't be idiots with the boats. Use a little common sense.

You'll find that on any forum. It's the nature of message boards.

Unfortunately, there are those that feel if you have an opinion that differs from someone else's, you aren't allowed to voice it. What's the point of calling it a discussion forum then?

 

[Dawgdad]

another fun thing to do:
go at full throttle - when you are at full speed, turn hard right - count to 2, then go hard left and back off all the way on the throttle. The wake you created with your right turn will catch up to you on your left turn. If you do it right, you will get a nice rogue wave in the boat. This will result in one of two things:
1. An, "oh crap" moment when you think the water will come over the side of the boat
2. The water coming over the side of the boat.

If #2 happens, get ready to swim, the boat will sink. I suggest trying this close to the Poly beach, because it is very difficult to climb ashore near Tuvalu with the wooden wall - ask me how I know (see picture #1)

The second picture is of my brother-in-law about 20 seconds before he began the necessary swim to our "rescue" boat.

 

[Dawgdad]

legal disclaimer:
please do not try this.

 

[Lisa loves Pooh]

I don't worry in the least about it. I've rented Sea Racers a few times. With the exception of the rules about going through the no-wake areas too fast, I've never seen one of these rules posted. Thanks very much to the OP for posting them, but what's the percentage of people that will actually see this that rent those boats - Maybe 1%?

If this stuff is as important to Disney as the OP is making it appear to be, they, as I said, should have much stricter guidelines in place when renting the boats.

Wouldn't the new 'rules' be stricter guidlines?


on labor day weekend they seemed to have more patrols on the water and were flagging down any inappropriate activity. i was only watching from the ferry though and they did stop several boats. What they did after that, I don't know since i didn't have my crystal ball with me.

But it seems Disney is doing what you say they should do.

 

[boomhauer]

But it seems Disney is doing what you say they should do.

Not sure. I was there in July and didn't see any of these rules posted. Then again, I wasn't really looking. Of course, I wasn't intending on breaking any either.

I'm all for them posting rules/guidelines. I don't worry for myself, but I'm sure there are others who aren't as careful.