Castaway Cay costs

[3DisneyNUTS]

I was on the cruise- it was a light breeze it was ideal weather- compensation should offered without even having to ask- not money back but if they want us to cruise again a credit- for trying their cruiseline again even though where they say we are going we may never get to- this is not something that happens rarely it happens enough to be addressed and should be. And if we want $$ that is our right you are so rude really!!!

Oh ok I am rude? It isn't rude to demand compenstation for something that is clearly listed as a possible occurrence in the cruise documents that you sign BEFORE getting on that cruise.
Isn't rude to come on a board with people the obviously love DCL, have even missed CC themselves and argue the point that the captain of the ship isn't competant enough to decide when it is unsafe to dock.
Isn't rude to call cast members repeatedly and go to upper management when clearly no one was actually wronged?
It is an unfortunate but given risk of ANY cruise that you may miss a port. DCL has it in their documents that you agree to this with your signature on those documents. Why should that be changed just for those who ***** enough?
What where the unseen water conditions then? You cannot make that statement without knowing everything the captain was dealing with as far as weather and sea conditions. People have been swept to see in unseen riptides but of course that should be completely discounted right because the weather "looked" beautiful with a slight breeze?

 

[sasser05]

Oh ok I am rude? It isn't rude to demand compenstation for something that is clearly listed as a possible occurrence in the cruise documents that you sign BEFORE getting on that cruise.
Isn't rude to come on a board with people the obviously love DCL, have even missed CC themselves and argue the point that the captain of the ship isn't competant enough to decide when it is unsafe to dock.
Isn't rude to call cast members repeatedly and go to upper management when clearly no one was actually wronged?
It is an unfortunate but given risk of ANY cruise that you may miss a port. DCL has it in their documents that you agree to this with your signature on those documents. Why should that be changed just for those who ***** enough?
What where the unseen water conditions then? You cannot make that statement without knowing everything the captain was dealing with as far as weather and sea conditions. People have been swept to see in unseen riptides but of course that should be completely discounted right because the weather "looked" beautiful with a slight breeze?

Unless you were on this cruise you should know when to zipper your lip oh nuts one

 

[Mommyof2]

I usually don't like to get myself involved in these types of discussions, but just a little opinion. Everyone is entitled to their opinions, the bottom line is, if you don't like the way DCL handles things, don't cruise with them anymore. There are more than enough people that adore DCL to keep them in business. But really, there is a way to be tactful when you state your opinions. Calling people rude and giving snotty and sarcastic remarks isn't exactly very mature.

 

[sasser05]

I usually don't like to get myself involved in these types of discussions, but just a little opinion. Everyone is entitled to their opinions, the bottom line is, if you don't like the way DCL handles things, don't cruise with them anymore. There are more than enough people that adore DCL to keep them in business. But really, there is a way to be tactful when you state your opinions. Calling people rude and giving snotty and sarcastic remarks isn't exactly very mature.

I will reply as I feel. Thank you. I am not sure you have been following or reading what nuts boy has said- his language although starred out is uncalled for. Unless you agree with him all the time he will attack what you think as well. I am entitled to feel as though Disney should offer a voucher if part of the cruise was not fulfilled. And if you and others do not thats fine- I am saying I do and will continue to believe that Disney feels that the customer is always right. And should honor that.

 

[3DisneyNUTS]

Unless you were on this cruise you should know when to zipper your lip oh nuts one

Sasser Sasser Sasser shame on you. You are on a discussion board newbie. If you don't want a reponse dont post youngin'. Shall I explain what a discussion is?

Oh and no answer on the unseen sea conditions huh?

 

[noseybuddy]

I don't think anyone here is blaming the Captain, he is only doing his job. It is DCL that people have a problem with. No, I don't think it is rude, that if you pay for something and it doesn't happen, to expect something in return. Some people may only get to take this cruise ONE time because of how expensive it is. Other people can cruise DCL frequently so to them it might not be that big of a deal. I don't think DCL will ever compensate passengers for missing CC because they know that there are plenty of people who will always be loyal to their cruise line, and there will always be people will to try it at least once. I am still undecided if I am willing to give it a try or not. If I took the 3 or 4 day cruise CC to me would be the highlight of the cruise, and to miss that would really bother me. I

 

[3DisneyNUTS]

I will reply as I feel. Thank you. I am not sure you have been following or reading what nuts boy has said- his language although starred out is uncalled for. Unless you agree with him all the time he will attack what you think as well. I am entitled to feel as though Disney should offer a voucher if part of the cruise was not fulfilled. And if you and others do not thats fine- I am saying I do and will continue to believe that Disney feels that the customer is always right. And should honor that.

Attack? Come on now... It is a disscussion Sass. Isn't that what you come to the board for?

What language? what are you talking about? I think it is ridiculous to doubt the captains decision on the safety of docking and ask for compensation after knowing it is a possibility not to dock at CC that you agreed to in all the paperwork you signed.......that language?

Who ever said that Disney feels the customer is always right? They want to give them a magical experience that can be enjoyed by all ages but I think they would not dock at CC if a customer (who is wrong) wants to because they feel it is just a light breeze when there is something else more dangerous underlying. So no the customer isn't always right. Thank God for that.
Oh and I am a chick......not a boy.

 

[sasser05]

Sasser Sasser Sasser shame on you. You are on a discussion board newbie. If you don't want a reponse dont post youngin'. Shall I explain what a discussion is?

Oh and no answer on the unseen sea conditions huh?

New or Old as you are- I know what a discussion is but with you- no thank you. I try not to talk to people that are nuts. You should look up what discussion means, since this is for you is more of a DEBATE board.
The sea conditions we have talked about this before and I will not keep repeating my self. Again if you were not there you should know what no comment means. And try it. You really cant talk or debate or discuss something you did not see, feel or experience.

 

[sasser05]

Attack? Come on now... It is a disscussion Sass. Isn't that what you come to the board for?

What language? what are you talking about? I think it is ridiculous to doubt the captains decision on the safety of docking and ask for compensation after knowing it is a possibility not to dock at CC that you agreed to in all the paperwork you signed.......that language?

Who ever said that Disney feels the customer is always right? They want to give them a magical experience that can be enjoyed by all ages but I think they would not dock at CC if a customer (who is wrong) wants to because they feel it is just a light breeze when there is something else more dangerous underlying. So no the customer isn't always right. Thank God for that.
Oh and I am a chick......not a boy.

Language "those that ***** enough" you said it.
Chick usually men are only this arrogant.

 

[3DisneyNUTS]

New or Old as you are- I know what a discussion is but with you- no thank you. I try not to talk to people that are nuts. You should look up what discussion means, since this is for you is more of a DEBATE board.
The sea conditions we have talked about this before and I will not keep repeating my self. Again if you were not there you should know what no comment means. And try it. You really cant talk or debate or discuss something you did not see, feel or experience.

Oh ok....Debate hmmmm? I had no idea that was what was going on here.

You give a diamond to some, and they complain it has no color, Give a million dollars and they complain for the taxes. Some just like to rant & complain and the internet is the perfect outlet for this. Get your fix and do so without consequence of beeing looked in the eye for it.

Bottom line some people have no flexibility and will use any opportunity to get compensation. This is an agreed to thing on any cruiseline that they may not dock due to saftey conditions. So if you cannot be flexible in your thinking, not feel 'had' if that happens, be able to cruise and enjoy yourself then cruising is a good thing. If you can't cruise isn't for you. And like has been posted a ton of times it is 5% that it misses cc.

 

[sasser05]

Oh ok....Debate hmmmm? I had no idea that was what was going on here.

You give a diamond to some, and they complain it has no color, Give a million dollars and they complain for the taxes. Some just like to rant & complain and the internet is the perfect outlet for this. Get your fix and do so without consequence of beeing looked in the eye for it.

Bottom line some people have no flexibility and will use any opportunity to get compensation. This is an agreed to thing on any cruiseline that they may not dock due to saftey conditions. So if you cannot be flexible in your thinking, not feel 'had' if that happens, be able to cruise and enjoy yourself then cruising is a good thing. If you can't cruise isn't for you. And like has been posted a ton of times it is 5% that it misses cc.

I think you type just to hear yourself talk-

 

[3DisneyNUTS]

Language "those that ***** enough" you said it.
Chick usually men are only this arrogant.

Oh my gosh really now sexist on top of everything else "sheesh"

 

[3DisneyNUTS]

I think you type just to hear yourself talk-

Sasser yes I do and I am telling myself I am done now. This is a mess now have a great day and if you cruise don't pick Sept.

 

[noseybuddy]

I think you type just to hear yourself talk-

I'm sorry but this was a good one.

 

[sasser05]

I'm sorry but this was a good one.

I have thought your comments have been quite fair.

 

[sasser05]

Sasser yes I do and I am telling myself I am done now. This is a mess now have a great day and if you cruise don't pick Sept.

During Hurricane season- I am not nuts.

 

[two-foxes]

During Hurricane season- I am not nuts.

What exactly are you trying to say by this Two out of three successful cruises in hurricane season isn't bad! We have chosen to take the chance again...for the lower prices and actual chance that it will affect our cruise, we'll buy a bit of trip insurance and take the risk...I like living on the edge

Well, on the poll issue, I would rather they don't charge for them, but I figure by the time the cruise is done, I am in denial of how much money we have spent, so the extra few bucks is overlooked. It is just DH and I though....I assume with kids, and each probably wanting their own floats, it could add up quick. But, to me, it is no shock that DCL nickels and dimes you to death. Been to WDW or DLR lately? It costs a small fortune to go there, too!

BeenHad-

I have really reached the point that I do feel bad for you. Not for missing CC, but simply because it seems you have allowed seven hours of a cruise (9:30-4:30...the time you'd actually spend on CC) to over run your life. I do apologize if that is not the case, but with spending what appears to be a lot of time and energy on that web page, I hope it is worth whatever compensation you think you may get out of DCL. Just so you know, if you are thinking a 25% off a future sailing type thing, it really isn't even worth it. The discount will be taken off the full fare price....if you book through dreams or allseas, their group rate isn't a whole lot more than that. But I hope, in all honesty, that you are able to get over this and you have some positive things in life to focus upon as well. Alls I have is the view from this board to look through, but it looks like this has taken up alot of your life now. Hope it settles out for you one way or the other.....

 

[allears]

Just a couple of thoughts. As for charging for things on CC, this has not been a big deal to us. I look at it this way, all of the things that are rented, require up keep and eventual replacement. This costs money. The way it is set up now, the people using these items are contributing to the fund that goes toward repair, upkeep and replacement. This is a cost that won't go away. So if they make these things, like float rentals "free" where do we think the money will come from, it will come from increased costs for the cruise itself, thus passing along that cost to everyone, even those who don't use the equipment.

As for the water park anaology, that really doesn't work well. I pay to go to the water park, I can use the matts and tubes for the attractions, but I get to pay for meals, snacks and sodas. On CC I don't pay extra for the food, snacks and sodas, but should I choose to get a float, a tube or bike, I can live with paying for that.

And finally, as for a back up plan, I think that's been covered pretty well, but to restate. You can't just at any moment decice to take a cruise ship somewhere else. These things tend to have to be set up in advance, since the Disney ships aren't the only ones out there. As mentioned, distance, traveling time, fuel consumption and the availablity of another port all go into that plan. I believe the only times they don't at least attempt to dock at CC was this past fall when for several weeks the island was closed due to huricane damage. Otherwise they try to make it in, and by the time it becomes apparrent that they won't make it, it's probably not feasible to go to another port.

It is without a doubt very disappointing to miss CC or any port you might be looking forward to. But that is part of the risk in cruising. Every vacation has its risks and most of them don't compensate for things not going right.

 

[MrBill]

Okay folks, this conversation has gone on long enough. It is one thing for people to voice an opinion and another to get defensive when someone doesn't agree with it. Those of you who are taking a negative approach to discussing some very simple, yet valid points are definately taking the wrong approach here. I don't pretend to know everything and as a matter of a fact - I DON'T, but with all that has been said here I think this is getting way out of hand.

If we "adults" - if that is what we all are here (and I am not trying to be rude with that statement at all), if we truely want to be productive, then having an opinion and sharing it goes hand in hand with others not sharing the same view point. There is no need to get all bent out of shape here and start what seems to be moving towards a shouting match, simply because someone does not agree.

I think we should all simply agree - to - disagree. When all is said and done, weither or not we receive compensation, weither or not we have to pay for something and lastly weither or not we arrive at a destination is sometimes out of our hands.

I can only say this, from a personal experience, my family went on a 7 day cruise in Feb this year and we visited CC. I did not think that paying for a tube for our two boys (ages 7 and 10) was required because we had spent $4,200.00 USD and we are from Canada. I am sure that alot of you people - if not all of you - paid a good dollar for yours as well. But ... I only started this thread to see if people thought as I did, NOT to get people arguing about the Island itself or the ship getting there or anything else.

I AM NOT slamming any one of you people specifically who gave an opinion and had a heated discussion with someone about your thoughts. I just think that we can now get beyond all that and try to be civil about the thoughts we have.