Cal Grill - Not Deluxe

[MrsLS]

I didn't read all the responses, but in a good "delux" restaurant, you shouldn't have to call over the manager. The manager should have been alerted by the waiter and they should have came over to speak to you. Maybe that would have been a better response/taken more seriously or whatever for the OP?

For us CG has spotty service. Sometimes its great, sometimes it downright horrible as it was last time (and yes we did call over the manager to talk to her, no we weren't expecting anything and we didn't get it either).

 

[TDC Nala]

I don't think it's the norm in my experience but I have never ordered a steak there. Just went up for a big plate of sushi and it was all great.

I get the OP's complaint but in the telling online it seems to be missing something - was there something in the attitude of the restaurant staff that doesn't come across in a message board post that makes the OP believe he wasn't taken seriously? They did finally get the steak right and provided a discount. The OP has said he wasn't looking for more compensation. He's upset that this happened in the first place.

 

[gogo]

I don't think it's the norm in my experience but I have never ordered a steak there. Just went up for a big plate of sushi and it was all great.

I get the OP's complaint but in the telling online it seems to be missing something - was there something in the attitude of the restaurant staff that doesn't come across in a message board post that makes the OP believe he wasn't taken seriously? They did finally get the steak right and provided a discount. The OP has said he wasn't looking for more compensation. He's upset that this happened in the first place.

I think giving a little over 10% discount on a meal that took three tries to get an entree correct is not taking the OP's complaint seriously.