Booking Tool Not Working??

[DaveNan]

I can log in, but I get the dwarves even earlier in the process......

 

[VrBchJ]

It won't let me modify a reservation because it's not "canceling" the original reservation. And then I don't have sufficient points to book the new dates.

 

[MeridaMonkey]

SUCCESS!!! I was just able to modify my Marathon Weekend reservation!!!



PHEW!!!

 

[butiflfeet]

MS must hate me, I still get the "we're working on it" error

 

[MeridaMonkey]

MS must hate me, I still get the "we're working on it" error

I was shocked it worked!! I took a screenshot and I'll be logging in every 10 minutes to confirm until my Welcome Home email arrives....

 

[VrBchJ]

I'm getting "Down for maintenance" or the 7 Dwarfs. I'm starting to think modifying my reservation is not going to happen.

 

[TexasChick123]

It's a mess. I was able to create one WL this morning before it went out for the first time. Then, I was able to create a second WL before it started screwing up again. I wanted to do a WL for another membership, and it isn't working. Oh well. I can wait until tomorrow. I don't think one day for me for a WL is going to make that big of a difference. If I was trying to book or modify a reservation though, I would be livid! Sorry everyone. I hope they get it sorted out before it's down again tonight.

 

[n2mm]

Still not working for me.

 

[butiflfeet]

Still not working for me.

Well at least I'm not the only one then!

 

[elgerber]

Well at least I'm not the only one then!

Nope. It was up for me for a bit, showed me the room I have been stalking and desparately want, only to show it not actually available when you click on it. It went down again for me a couple of hours ago.

 

[TexasChick123]

I got in a WL before it crashed again. Maybe it won’t be back up until tomorrow. I have no idea what’s going on.

 

[Dan1]

Been down all day for me too .... either the Dwarfs page or not recognizing that I was simply modifying a reservation and instead wanted to take a whole new set of points.
Disney Villains are rising up!

 

[texanlawyer]

Is it back up yet? I need to call MS to update an existing reservation that I'm giving to my dad as a Father's Day present.

 

[elgerber]

Is it back up yet? I need to call MS to update an existing reservation that I'm giving to my dad as a Father's Day present.

No.

 

[Dan1]

Is it back up yet? I need to call MS to update an existing reservation that I'm giving to my dad as a Father's Day present.

When I called they said it was down for them too.

 

[BlackTea]

i think we just had one major outage less than two months ago? tough to believe this is happening again... and in IT, they usually use some matrix to valuate availability of such systems, and just based on these two almost entire day outages, DVC site will carry a really bad score, and their IT lead should, at minimum, lose bonus over this...

If you are owning DIS stock, betting on Disney+, think again...

 

[ScubaCat]

All of us at Disney Vacation Club appreciate your understanding as we update our systems.

Just to recap: We are all understanding, and DVC appreciates it.

Settled!

 

[Dan1]

Still not working
Got thru to the very end on extending an existing reservation and it wanted to take all the points again

Tomorrow Tomorrow
I live for tomorrow
It’s only
A day away

 

[ScubaCat]

Still not working
Got thru to the very end on extending an existing reservation and it wanted to take all the points again

Tomorrow Tomorrow
I live for tomorrow
It’s only
A day away

That's correct. Just submit it; it will just take what is needed.

 

[Dan1]

That's correct. Just submit it; it will just take what is needed.

Disagree. It is displaying very different than in prior days. It’s displaying for me that I need to borrow points from 2021 UY which is totally incorrect.

I’ll wait until the phones open again to have MS try it .... if they mess up I can blame them.