Booking question

[Mousekakrazy]

so we had a family suite at AoA but after discounts came out switched to pop century 2 rooms with an arrival on 3/10-3/17. I did the math and did vacay comparison. I contacted my travel agent and she sent me a price almost $500 higher than what I did on disneys website. Does anybody know why this would happen?

 

[izzylovesmickey]

One has 2 adults, the other 3 adults.

 

[Mousekakrazy]

Yes I know. We booked 2 rooms. 1 with 2 one with 3. There are 5 adults coming. We updated to deluxe dining on both the TA agent prices and on the website. The prices I got for both is listed in the pictures.

 

[Chippy4]

The TA’s quote is including Memory Maker. That explains part of the discrepancy.

 

[Mousekakrazy]

The TA’s quote is including Memory Maker. That explains part of the discrepancy.

Thank you! So I think that's $139 correct? The TA quote is $498 over so I'm still trying to find like $356 that the TA quotes over.

 

[focusondisney]

@Mousekakrazy: Your Disney quote is the stay, play & dine offer. Looks like the travel agent is just quoting a regular package. I don't see the stay, play, dine language anywhere on their quote. Unless I'm missing it somewhere.

 

[Mousekakrazy]

Ahhh okay! I told her that's the deal I wanted. Does she have to fix that or can I call Disney and do it?

 

[focusondisney]

Ahhh okay! I told her that's the deal I wanted. Does she have to fix that or can I call Disney and do it?

If you are already booked thru her, my understanding is they must do it. They "own" it til you check in. If you are not already booked with the agent, just go ahead & book directly with Disney. Then you can deal with them direct in the future if you need to.

And if she says she can't change it, cancel with her if you can & book it yourself.

 

[Mousekakrazy]

@Mousekakrazy: Your Disney quote is the stay, play & dine offer. Looks like the travel agent is just quoting a regular package. I don't see the stay, play, dine language anywhere on their quote. Unless I'm missing it somewhere.

If you are already booked thru her, my understanding is they must do it. They "own" it til you check in. If you are not already booked with the agent, just go ahead & book directly with Disney. Then you can deal with them direct in the future if you need to.

And if she says she can't change it, cancel with her if you can & book it yourself.

Awesome thank you so much for the help!

 

[siskaren]

@Mousekakrazy: Your Disney quote is the stay, play & dine offer. Looks like the travel agent is just quoting a regular package. I don't see the stay, play, dine language anywhere on their quote. Unless I'm missing it somewhere.

You are missing it - both quotes say Play, Stay Dine Package Offer.

 

[focusondisney]

You are missing it - both quotes say Play, Stay Dine Package Offer.

She has 2 different sets of quotes. One set from Disney & they say the stay, play, dine. I don't see it on the quotes from the travel agent. Those say "standard room" & tickets etc all listed separately. Where are you seeing the stay, play dine on those?

 

[focusondisney]

These are the travel agent quotes. Don't see the discount offer listed.

 

[Mousekakrazy]

You are missing it - both quotes say Play, Stay Dine Package Offer.

I don't see the stay play dine on TA either. I do see magic your way where it says tickets

 

[siskaren]

She has 2 different sets of quotes. One set from Disney & they say the stay, play, dine. I don't see it on the quotes from the travel agent. Those say "standard room" & tickets etc all listed separately. Where are you seeing the stay, play dine on those?

I thought everything on the left was one quote and everything on the right was the other quote.

 

[focusondisney]

I thought everything on the left was one quote and everything on the right was the other quote.

These are the Disney quotes, you can see the Disneyworld.disney.go.com & they list the stay, play dine. The others are the travel agent quotes & don't show the discount.