A review of our dinner experience…
The Crystal Palace, Dinner with Pooh & Friends.
Location ~ MK
We visit the Crystal Palace just about every time we come. We have always done breakfast or lunch so dinner here is new for us. Every time we have been here we have always and I mean ALWAYS encountered a crabby hostess. When I say the word crabby, I pretty much mean the b word…you get my drift. This time didn’t fail us. We went to the little counter to announce we were there. The CM immediately 'drill sergeant' like-asked if we were ALL there. She gave me my orders and told me to wait. I stepped to the side and another CM, just about yelled my name in my ear…about 2 feet from me. We promptly stepped forward and into the Foyer area, Lil’l Diz was following right behind us. The hostess began snipping at my DS, telling him to wait outside...shooing him away...telling him he was not allowed into the restaurant until his name was called. So my DS stepped back as she proceeded to step in between my DS and us, separating us from him. Lil’l Diz Man was unsure what to do and told her he needed to go and eat with his mommy and daddy.
You know who came to visit…right!?!
Why yes, Momma Bear!
I stepped back and grabbed Lil’l Diz Man’s hand and pulled him in towards me. The Hostess barked, well no almost hissed, “Is HE with YOU?”
In which I replied, “Yes he is and we would like to keep him with us if you would mind, so please stop separating us from our child and speaking to your guests so rudely…remember where you work!”
No apologies. Nor did I acspect one here.
She promptly brought us to our table and left.
We were seated in the middle area of the restaurant, which is also new to us. The restaurant is laid out similar to a figure 8, each side has tables that go around the perimeter and a large cluster in the middle. Characters make their rotation in specific ways. If you miss a character, you must wait for them to make their round all the way around both areas, before they hit your table again. This can take up to an hour to do, so it is in your best interest to make sure you are at your table when the Characters come by. If not, you will have a long wait for them to return to your area.
When you are seated on the outer perimeter (as we have always been), you can easily see when the characters will be heading in your direction. Given we were seated in the middle area, we were unsure how or when the characters would come.
So as soon as our server came to take drink orders, we were quick to get the low down on how and when the characters would make it to our area. Our CM waitress assured us that we had plenty of time to go and get our plates of food, as the characters were not in our room yet and when they came they would go on the outer perimeter first, then hit the middle. I told DH to go ahead up to the buffet and asked him to please get Tink a plate, as she was growing restless (no nap).
While my DH was gone I did my best to keep Tink settled. Lil’l Diz colored, while Tink threw the colors one by one on the floor. In between color crayon pick ups, I got the zipper bag with autograph books and camera out of the back pack and continued to play pick up the crayons with Tink, when out of nowhere I was tapped on the shoulder. Thinking to myself that maybe I was sitting to far out and needed to scoot my chair in, I did just that…then turned around to find who, but POOH standing right behind me with his CM.
My DH was nowhere in sight.
Tink started yelling MOMMA HOLD!
Lil’L Diz was excited to see Pooh Bear and jumped up to grab his autograph book.
I started scrambling…shocked that he was there so soon, trying to get the camera & books out of their bags, Tink, crying for me to hold her.
As soon as Pooh left my DH came rushing back. He had saw Pooh from a far and thought he should hurry over just incase he was heading our way. When my DH found out that he totally missed Pooh, he was so upset.

Pooh is a favorite of our family (Cliff Note from the beginning of the Report…Pooh introduced out Lil’l Diz’s arrival and themed his nursery). What a total bummer, the evening had not started out good at all. The only thing we could do was look to the future and make the best out of the rest of the meal.
Tink was not interested in eating or socializing. In fact she preferred to lay her head down and watch the characters go by. My Dh & I took turns running as fast as we could to get food for the Lil’l Diz and ourselves.
We found the dinner buffet at The Crystal Palace to be very similar to Chef Mickey’s.
The large Salad Bar, which included yummy peel & eat Shrimp.
Then there was the typical carving station with both beef and turkey. On the main buffet area some of the highlights where Ancho Chilie rubbed Salmon filet, a hot chicken with mushroom pasta, slow roasted pork. Several side dishes, including skin on mashed potatoes/gravy and infused Balsamic Rice (yummo).
The children’s food station included the typical Mac-n-cheese, cheese pizza, chicken fingers and peas
The dessert buffet, in no way compares to Chef Mickey. The choices were cookies, brownies, soft serve ice cream, a dried up Tiramisu (which I waited to be replenished and never was)& cheesecake.
Food Rating B
Overall the food was good. We usually can find something at a buffet. There is really no need to eat or have to eat everything…but I won’t tell if you don’t.
Service= C
The CM’s who checked us in were less than stellar. The hostess who seated us and attempted to shoo my DS out of the Foyer of the restaurant, darn near scared the bijeeberz out of him.
Our waitress was less than excited to be there…to deliver our…drinks.
Character interaction: B-
They move fast here. Really fast! This is true off all times we have visited. My biggest and best advice is be prepared at all times, with camera’s ready to go and autograph books out. Also ask to be seated on the outer rim of the restaurant (so you can see the characters coming, well in advance). Even then, leave the camera at the table and run to get your food. Due to the fact that this restraunt is so large it takes a long time for the characters to get around. Most likely this is also why they are so quick to move on.
Would we go there again?
You betcha.
Again, sometimes you need to look past certain things, in order to accomplish others. In our case, it is much more worth not standing in any long lines to meet our pretend friends, than it is having an Okay meal. After all were we really there for the food and service?
UP NEXT: We Play with some good friends from Playhouse Disney! ~ Scroll down to post 69