BEWARE - entering sweepstakes can screw up your Member site login!

[Disneypirate85]

I'm sorry this is happening. I hope people who haven't entered yet take notice. I enter right from my hotmail account, I had received an e-mail to enter. Maybe new people should just go to Disney's site and ask for daily reminders.

Bobbi

PS. You can still pay your dues by phone.

Thats how I logged in too, thru Hotmail, and has not affected my DVC log in, YET

 

[Z'sDisneyMom]

This happened to me yesterday also. I called MS and they were able to give me the registration info and I got right back in to the member site.

I hope one of us wins the sweepstakes after all this trouble!

 

[cpdwiz]

Ever since I entered the sweepstakes on Disney's Family web site, I haven't been able to log in to the DVC member site. I just called MS and they completely re-registered me... still can't get in. It's like some kind of crazy endless loop. I mentioned the timing of this with entering the sweepstakes, and my rep. said someone else had called with the same problem. So watch out!

And, if anyone has a suggestion as to how to fix this, I'm all ears! MS couldn't do it; their IT people are supposed to call me in a few days. Meanwhile, I've tried clearing my cookies, logging into the Family site and changing my password, requesting my password/userID through DVC. Nada.

going to the site and logging out.....thats what happens to me..when we enter a contest, and then go to dvc.com, it says im already registered on anothe rdisney site, and to logout...clear your cookies, and delete online and offline files....

 

[tgropp]

Ever since I entered the sweepstakes on Disney's Family web site, I haven't been able to log in to the DVC member site. I just called MS and they completely re-registered me... still can't get in. It's like some kind of crazy endless loop. I mentioned the timing of this with entering the sweepstakes, and my rep. said someone else had called with the same problem. So watch out!

And, if anyone has a suggestion as to how to fix this, I'm all ears! MS couldn't do it; their IT people are supposed to call me in a few days. Meanwhile, I've tried clearing my cookies, logging into the Family site and changing my password, requesting my password/userID through DVC. Nada.

I have two different e-mail sig ins with Disney. When I changed to a new address, they continued to send me their info to the old address also. I register for the contest twice each day. I have just checked and I can sign into my DVC account with no problem. Thank Goodness ...from a huge Gator Fan in Canada

 

[kaffinito]

I had the same problem last summer. I used my Disney user name and password to register for the site, and afterward I couldn't access any of my other Disney accounts. I ended up having to create a brand new Yahoo account and re registering for everything under that account.

I am never going near that site again!

 

[disneynutz]

Disney's websites talk to each other. If you have a DVC log in that same information should allow you access to any Disney shared system. By signing up for other Disney websites, you affectively change the log in to the DVC website.

The fix is to delete cookies and have DVC IT reset your account. They will direct you to a go.Disney site where you will re-register a master user name and password. Within 24 hours, the new user name and password will be available on all shared Disney websites.

 

[PrincessV]

Thank Goodness ...from a huge Gator Fan in Canada

GO GATORS!!!

Disney's websites talk to each other. If you have a DVC log in that same information should allow you access to any Disney shared system. By signing up for other Disney websites, you affectively change the log in to the DVC website.

The fix is to delete cookies and have DVC IT reset your account. They will direct you to a go.Disney site where you will re-register a master user name and password. Within 24 hours, the new user name and password will be available on all shared Disney websites.

Ooo, this is good to know! Because...





Since so many of us are experiencing this insanity, thought I'd post an update. When MS helped me re-register yesterday, I created a new username and password. Both were confirmed to have been changed when I requested username and password help from the member site, so I know they took. But they still wouldn't work to let me login.

I decided to give it overnight to sort itself out... nope. Still can't get in. I can, however, use that username and password to access every other stinking Disney site! So I'll be calling MS again after the morning rush has passed. I'll come back with whatever new info. I receive.




ETA: I'm back and happy to report that I received a very nice email from MS saying my account was fixed! I was skeptical... but sure, enough I can log in again! I'm staying far, far away from the family site...

 

[Lora]

I had some difficulty with this also. I think I finally got it fixed by using the "guest services" link at the bottom of the disney site. You can go from there to "your account". I have had a few different password/username/email combinations on the Disney family sites, and I was able to update them to the same one. There's a way to close out or link multiple accounts there. It was highly frustrating at first, and it's nice to know it wasn't just me.

 

[jekjones1558]

I think the security of my DVC account is compromised by this sign-in issue. I did not notice any "logout" button on the screen after I entered the sweepstakes. (Maybe it was there and I didn't notice it.) When I went to login to DVC site, I was already signed in so I was taken immediately to my personal page. Doesn't seem like a very safe way to keep my DVC account info secure.

 

[PrincessV]

I think the security of my DVC account is compromised by this sign-in issue. I did not notice any "logout" button on the screen after I entered the sweepstakes. (Maybe it was there and I didn't notice it.) When I went to login to DVC site, I was already signed in so I was taken immediately to my personal page. Doesn't seem like a very safe way to keep my DVC account info secure.

That's a really good point. And I couldn't find anywhere to log out from the sweepstakes page, either.

 

[I'mNoPrince]

I hate to say but I didn't like the way it redirected you so didn't try to log in. I went to the Family site and didn't see the sweepsstakes there.

I hope this wasn't a Phishing E-mail and it got all of your account info.

I would change some passwords just to be on the safe side if your having issues.

 

[PrincessV]

I hope this wasn't a Phishing E-mail and it got all of your account info.

No, it's legit. If you go to Family.com, the sweepstakes is on the right side and is sponsored by DVC.

 

[RachelTori]

No, it's legit. If you go to Family.com, the sweepstakes is on the right side and is sponsored by DVC.

I agree - it is legit. Amazing though what a mess one little log-in can cause!

I had an issue about 2 years ago - separate usernames & passwords for DVC and the ABC family. Somehow, the DVC password changed to the ABC family password, so now both usernames have the same password. I still, to this day, don't know what the heck I did or why that happened, but I ALWAYS proceed with caution on ANY of the Disney sites!! (and I must admit to a little bit of paranoia every time I attempt a log-in! )

 

[murphyjh]

I had a similar problem a few years ago between the WDW site and the DVC member site. Someone suggested that I may still be logged into the WDW site, and that pervented me from logging onto DVC. I went back to WDW, logged off, and the problem was fixed.

 

[KevGuy]

I had a similar problem a few years ago between the WDW site and the DVC member site. Someone suggested that I may still be logged into the WDW site, and that pervented me from logging onto DVC. I went back to WDW, logged off, and the problem was fixed.

EXACTLY!! The problem lies in the fact that you are logged into another Disney site. So to correct the problem all you need to do is go to that Disney site your logged into, most of the time the main site, and log out. Then go to the DVC login page and you should have no problem.

 

[sb127]

We are having some of the same problems with our login member name and password. We entered the sweepstakes and have had trouble ever since. I guess we will just have to call member services.

 

[BMICKEY]

Did you keep your same Log-in and PW? I found that my kids were trying to enter other Disney sites using different log-ins and PW's and the same thing happened. My DVC helped me figure it out. I make sure to keep the same across the board and warned the family. Good luck! )

 

[sb127]

We are waiting for member services to call us back to try and fix the problem. I am sure that this latest round of problems stems from all the new features of the "enhanced" Disney site. I don't think that I can take any more of these improvements!

 

[allshookup]

I've been having a minor problem ever since I started entering the sweepstakes every morning. When I try to log into the member site it says I'm already logged in, but if I just logout of the member site, it allows me to then log in again & everything is fine. I have a username for the member site & I use my email address for the sweepstakes.

 

[OneMoreTry]

I occasionally log in for sweepstakes, but not the one you mentioned.

I use the same name and password I do for dvcmember and other disney sites and have not had a problem so far. I'll avoid that particlar sweepstakes if it comes up.