Bad reviews on the PPH- starting to get nervous

[Nevada Jen]

We always try to stay on the third floor in the cabana rooms because we like the patio. Those are not theme park view rooms so I am not sure my room reccomendations would help. But as long as you say 2 adults and three kids you are going to get the fold out couch. I definitely have not heard that the rooms are tired at PPH. I have heard that about GCH. The rooms are a fresh beach theme. I think it is about 150 a night to upgrade to concierge. That allows you not only access to the lounge when it is open but also the ability to grab soda's and juice to take into the park or keep in your room for when you get back from the parks and the lounge is closed. They give you two big water bottles in your room you are supposed to refill now, so no individual water bottles. I would really make an effort to use the EMH. Especially at DCA. It is really quite invaluable there. Honestly, it will be absolutely fine and I suspect concierge might potentially make you a convert to the hotel.

 

[gatorlisa]

Can't speak to the PP, as I have never stayed there. However, I have stayed at the Homewood Suites you have booked. I stayed there for a week in May and loved it. We walked to the park a couple of times, but mostly used the shuttles from the Toy Story lot. That Homewood is right next to the Toy Story lot and the shuttles are an easy walk. Never had to wait on one going to the park, and the lines at park closing moved very quickly, as there was a constant stream of buses. No problems with mid day trips back to the hotel either. We kept the car parked at the hotel other than a couple of trips to eat out or for a Target run. The hotel itself is very nice, suites are large and clean, the living area has a sofa with a pull out bed if you need to easily sleep more than 3 or 4. They have complimentary breakfast every day, complimentary light dinner during the week, which also included some beer and wine when we were there. I would absolutely stay there again and would recommend to anyone going to Disneyland. To me, the value of the 3 onsite hotels just isn't there. They are so expensive compared to everything else across the street and I just don't feel the price makes sense for me. I'd rather stay offsite with free breakfast and pay half the price than stay on site.

 

[wowsmom]

We've stayed at PPH 5 times over the past 2 years. We've always enjoyed our stays. We've stayed in standard, theme park view, a 1 bedroom suite and the Huntington Suite (which was a free upgrade from a standard room).

We've never had an issue with the elevators, but if it seems to be taking a while, we'll hop on one going up to go down.

Our first stay, my son did have problems with the water temps while showering, but when we checked out, I mentioned it to a "suit" who asked how our stay was and he said he'd have it checked out. So maybe if that happens, call the front desk & it might be something they can fix.

Our last stay was the 1 bedroom suite with club level. The room was on the 3rd floor and had a very strong mildew smell, so we called the front desk and they moved us. They actually told us we could stay in the room until they called back or go to the lounge, so we went to the lounge and when our new room was ready, the CMs in the lounge were able to print our new keys. The new suite was perfect - no smells at all.

I think most people only write reviews on those sites when they have things to complain about - so you don't hear about all the good stays.

 

[minnieralyks]

Our relatives stayed at the Paradise Pier while we stayed across from Disneyland on Harbor Blvd last year. I don't think they liked it that much and I know that they probably won't be staying there again. With any of the Disney-owned hotels you're really only paying for the name, not the quality of the hotel itself. Their room was smaller than our standard sized room and ours was about $150 cheaper per night. The walk is about the same or more from some of the off-property hotels across from the main entrance on Harbor. Not to say that it's a bad hotel by any means, but it's very comparable to other near by hotels for about 2x the price.

With all that being said:
If the original hotel is near the Convention Center, PPH will be closer to the parks and will be an easier walk. It may be worth it to not have to deal with changing hotels and with the location. Again, not a bad hotel. The only real disadvantage is that you're paying quite a bit more for an average room with a Disney name.

They never mentioned anything about the elevators. Also, be sure to go through the GCH to get to Disneyland. They went all the way through DTD to get to Disneyland when they first got there because they didn't know.

 

[MacMama0930]

I wanted to add that if someone isn't planning on utilizing MM, I don't see a huge benefit to staying at PPH. Because it's relatively comparable to other off site hotel options, I wouldn't spend the extra $$. Staying at DLH and GCH seem to come with perks in addition to the MM, but PPH, not as much. With that said, I absolutely see the benefit to MM - especially during times when the park hours are short, and sometimes don't open until 10am! When we went recently, EMM started at 7am (DL) and 8am (DCA). And we were there almost an hour early! My family is full of early risers so not going to a park until 10am is a lot of wasted hours for us! Not to mention, when the park doesn't open until 10am, WAY more people are likely to be there at opening than when it's at 8am. So that extra hour would mean the difference of getting on multiple rides! So, paying extra to stay on site, even at the PPH, is worth it to me. With that said, I was able to score an AP rate at DLH so I switched my reservation from PPH to DHL. The whole elevator thing had me a little freaked out, just because I have such severe anxiety in them.

 

[5forMickey]

With that said, I was able to score an AP rate at DLH so I switched my reservation from PPH to DHL. The whole elevator thing had me a little freaked out, just because I have such severe anxiety in them.

Yeah for you! Not because I think anything is wrong with PP but because you said you really loved the DLH.

I disagree with the above poster that said all you are paying for is the Disney name. We stay mostly at the DLH and while it is pricey, it is in a very different class of accommodations then staying on Harbor, especially if your comparing it to one of the older motels. We did stay one night at the new Courtyard which was a very nice hotel, but it is nothing like staying on property. If you do a step to step comparison the walk may be the same, but the experience is very different. The prices are high because of the demand which means they are doing something right other than just throwing up a name.

 

[MacMama0930]

Yeah for you! Not because I think anything is wrong with PP but because you said you really loved the DLH.

I disagree with the above poster that said all you are paying for is the Disney name. We stay mostly at the DLH and while it is pricey, it is in a very different class of accommodations then staying on Harbor, especially if your comparing it to one of the older motels. We did stay one night at the new Courtyard which was a very nice hotel, but it is nothing like staying on property. The prices are high because of the demand which means they are doing something right other than just throwing up a name.

I agree with you too! The DLH is a really nice resort - definitely not just selling you the name. The character interactions, the pools, the bedding, the magical touches like the light up headboard! I really felt "in the Disney bubble" while staying there. We walked out of tower into downtown Disney! We could have merchandise delivered to our room so we weren't carrying it around. It was lovely.

I've only stayed there so I can't speak to the other ones, but there is a reason the DLH is way more than other off sites.

 

[goooof1]

I would take reviews on Trip Advisor with a grain of salt! I love reading the forums and reviews, too, but do not place too much worth on them. As mentioned by a pp here, lots of times people with high expectations write reviews when they are disappointed. And if you read many of them, the complaints are all over the place and lots of times, not the fault of the management. One place we stayed, there was a negative review because of mosquitos in the room (and they were getting in through the windows!)!!

 

[Darkbeer1]

I would take reviews on Trip Advisor with a grain of salt! I love reading the forums and reviews, too, but do not place too much worth on them. As mentioned by a pp here, lots of times people with high expectations write reviews when they are disappointed. And if you read many of them, the complaints are all over the place and lots of times, not the fault of the management. One place we stayed, there was a negative review because of mosquitos in the room (and they were getting in through the windows!)!!

Yes, but in general, it seems like Disney doesn't make the top of the list for many of the things mentioned above, noting that the "average" guests are not major Disney fans.

Value for the money is a high consideration in the TA rankings, so people are looking for deals and the most bang for the buck.

I liked the comment earlier, Disney offers moderate service, and I agree with that. They do not offer a true 4 star experience, with full time room service, the guarantee when booking for certain things like type of room, bedding, etc. Also guaranteed check-in times. Now, does the off-property Hotels always deliver, the answer is no,but they plan in advance, and if a problem happens, Management will work with the guest to fix the matter (upgrade, reduced room rate, free meal, etc.), while Disney says, "Sorry, it was just a Request". Seems like Disney is doing what is best for them in shuffling hotel rooms about, and not for the guest. Also long check-in lines at Disney is an issue as compared to other locations, that will be more flexible with its staff in making sure the lines are kept as short as possible.

Things like offering transportation from the Hotel to the Main Entrance Plaza, even for those off-property Hotels that are about the same distance away as the Disney owned ones. Plus easier access to parking and valet areas instead of getting stuck on Disneyland Drive in traffic while folks figure out where to go for Theme Park Parking, or for the Hotels and Downtown Disney.

For families, things like a free breakfast can add up quickly in savings, so is access to low cost options like CVS and Walgreens for shopping for basics, and off-property dining options.

Everyone travels differently, and for some, the "Disney Tax" for staying on-property is worth it, but for many, especially in Anaheim (as compared to Orlando) it isn't worth it, and opt to stay in places like the Great Wolf Lodge, which is an amazing Resort within itself, or the 3-4 Star Full Service Hotels that AAA would say is about equal to the Disney Hotels, or opt for a limited service Hotel, an Extended Stay Hotel (aka Apartment style with a Kitchen) or even a Motel/Inn.

Visitors have to weigh a lot of things, including walking distance or opt for a shuttle/drive, how much do they want to spend (or can afford), and what "perks" are they looking for. Many folks care less about Valet parking, not interested in Room Service (they think, hey, let's just call for take-out, which is a pain in the butt to do at a Disney Hotel, as Disney does that on purpose).

So each to their own, but IMHO, if you are looking at value for your buck, the TA rankings are a pretty good and fair list.

And yes, I am known as a TA Expert by TA.

 

[Darkbeer1]

I really dislike ART. We would either walk, uber, or drive and pay to park. The latter two are not the most economical though I think ART is $3 a person per trip and uber would be cheaper. I hate that cramped bus feeling.

FYI, ART is getting a new day to day management company as of December 1st. (Still in the bidding process). The overseer of the service is a quasi-government agency started by the city of Anaheim.

The current fare is $5 for a day pass for an adult on ART, with a discount for multi-day purchase. And the ARt bpas also works on the OCTA Buses, so you could take say OCTA Route 543 to the corner of Harbor and Orangethorpe for shopping, or OCTA Route 83 to the MainPlace Mall, Discovery Cube Science Center and the Bowers Museum/Kidseum at no extra cost.

www.rideart.org

www.octa.net

 

[bumbershoot]

We really prefer to stay on property but those reviews.... Nice to read some positives here. Any thoughts on rooms to request?

What are the reviews saying?


From our experience, the concierge and suite floors can call the "glass" elevator to their floor. That is a great time saver. And anyone can call that elevator from the lobby, which saves time.

 

[Darkbeer1]

I wanted to add that if someone isn't planning on utilizing MM, I don't see a huge benefit to staying at PPH. Because it's relatively comparable to other off site hotel options, I wouldn't spend the extra $$. Staying at DLH and GCH seem to come with perks in addition to the MM, but PPH, not as much. With that said, I absolutely see the benefit to MM - especially during times when the park hours are short, and sometimes don't open until 10am! When we went recently, EMM started at 7am (DL) and 8am (DCA). And we were there almost an hour early! My family is full of early risers so not going to a park until 10am is a lot of wasted hours for us! Not to mention, when the park doesn't open until 10am, WAY more people are likely to be there at opening than when it's at 8am. So that extra hour would mean the difference of getting on multiple rides! So, paying extra to stay on site, even at the PPH, is worth it to me. With that said, I was able to score an AP rate at DLH so I switched my reservation from PPH to DHL. The whole elevator thing had me a little freaked out, just because I have such severe anxiety in them.

FYI, one of the PPH elevators is a glass one (indoors), so might be helpful for those who have issues with elevators.

 

[rentayenta]

I feel bad for you because I'm in the camp that a bad hotel can ruin my trip. Sometimes I even get myself worked up that if I don't get the right tower at DLH it's going to be awful (and it never is). I think you will probably be fine at PPH. I think what happens is people get irritated that they are staying onsite and expect a 5 star resort and then when it falls short they are really angry. I haven't ever stayed there and I'm sure it's not going to compare to the Grand, but I think with the early entry and still being onsite I would still choose PPH over Homewood Suites. It's still a property resort so it is going to be clean and well kept and especially if you are keeping the first night you won't want to move. Maybe they will be able to get you concierge for the last two nights and that will help.

I am kind of in the camp too. I can't imagine it would really ruin our vacation but where we sleep is very important to me but so is eating so I have to compromise.

Because we have stayed at the PPH, I know it's not a 5 star but more like a 3.5 and I am happy to read these positive reviews. It doesn't compare to the Grand for sure.

To answer OP's original concern:

Don't be worried. The PPH is a fine hotel (I'm not here to talk about whether it's worth it or not). I've stayed twice in the past five years for multi-day trips and have yet to be disappointed.

I would suggest, when you check in, to mention to the person at the desk that you're starting to worry about changing rooms and ask how much it would be to upgrade to theme park view concierge the whole time... see what happens. Maybe it's a lot cheaper, maybe they give you a free upgrade. Doesn't hurt to ask.

Glad to read it wasn't disappointing! Trip Advisor has so many negative reviews. Thats a great idea to find out about upgrading. I won't pay a lot but if they aren't totally booked they might offer a better upgrade deal and you are right; it never hurts to ask!

Ive only stayed there once back in 2012 and I thought it was terrific but I am also used to staying at cheaper hotels so PPH was a big time spoil for us. The CM that checked us in told me about the elevators sometime being an issue at peek times but said the secret is pushing both the up and down buttons and just getting on the first elevator that shows up regardless of which direction it is going. And it worked as I never had a long wait for the elevator. A couple times I had to ride a couple floors in the wrong direction but it was much faster than only pushing one direction and waiting.

Thanks for the elevator tip. I like a helpful CM too. Do you know anything about the accessibility of the stairs?

 

[rentayenta]

I thought the PPH was great. I have stayed in both the other resort hotels, and felt the rooms were just as comfortable and cutely appointed as either of the hotels. The main concern I had with the hotel is that there is no quick service option besides that coffee shop. We did experience some slowness on the last day regarding the elevators around 10 am, and ended up riding up to the top level so we could go down. A little annoying but only happened to us once.

Yay another positive review! No quick service so nothing like Whitewater snacks?

PPH is good value for a stay . The Lobby Cafe is great for morning or evening snack with WiFi.
The pool is cool. PCH Grill is there. Kids cartoon room and arcade keep em busy.

Elevators are fine based on my experience.

I read the redid the pool surface. That'll be nice.

We didn't visit the Lobby Cafe so that's good to know. How's the coffee?

Ditto to all of this, we prefer PPH to the other two onsite hotels. No problems with the elevators and I am pretty sure that the walk from our room at PPH was shorter than from our GCH room which was waaaaaaaaaay at the end of the furthest hallway!

Glad you did;t have elevator issues. Just curious why do you prefer the PPH over the DLH? I have heard about the long walks at the GCH. We stay in the villas and they are in another building right by Pinocchio's which is not very close.

 

[Darkbeer1]

What are the reviews saying?


From our experience, the concierge and suite floors can call the "glass" elevator to their floor. That is a great time saver. And anyone can call that elevator from the lobby, which saves time.

PPH is ranked #37 out of the 117 Hotels/Motels in the city of Anaheim currently. Note, this does not count the Garden Grove, Orange and Buena Park Hotels that many Disney guests use. It also has Hotels/Motels outside the typical tourist area (I would say the Platinum Triangle and Anaheim Resort District as the main Tourist options).

https://www.tripadvisor.com/Hotel_R...s_Paradise_Pier_Hotel-Anaheim_California.html

I think this comment is related to the discussion, as a PP stated things like light up headboards, whcih is found at the Disneyland Hotel, and not PPH.

>>The room itself is ok- very reminiscent of an IBIS or accord hotel. This was underwhelming as we expected so much more from Disney- this is a budget hotel. Other than 1 picture on the wall and a life size model of goofy,there is nothing to tell you that you at having the Disney experience. It fell very flat. <<

And yes, Disney does place the PPH as the cheapest on average of the three Disney owned Hotels in Anaheim.....

But still...

>>Secondly; the on site facilities are frankly terrible. The bar is so slow and so expensive, the shop shuts before the parks (work that out).<<

>>We ordered room service and asked for a small bowl of plain pasta with butter for our three year old. They charged us $20 for the pasta! Literally 50 cents worth of pasta with a spoon of butter.

We called to complain and was told that that was what they charged, and basically, tough luck. My husband asked to speak to the Room Service Manager and was told that $20 was the cost of the pasta and sausage dish, they just withheld the sausage...

We were expecting exemplary customer service, but it was all very lacklustre. Every single time I went to the lobby cafe to get coffee, I had to wait until the baristas had finished their private conversation before being served. <<

So for some, they aren't getting the "Disney Magic". Seems like Disney runs it more for their benefit, instead of looking out for the guests,and what some call it a "Disney Tax" if you opt to stay on property.

If I am paying the "big bucks", I expect Great service. If I opt for Homewood Suites, my expectations are lower,and then offering me free meals (breakfast and light dinner, plus free beer and wine at select times, it makes my trip better.

 

[rentayenta]

We always try to stay on the third floor in the cabana rooms because we like the patio. Those are not theme park view rooms so I am not sure my room reccomendations would help. But as long as you say 2 adults and three kids you are going to get the fold out couch. I definitely have not heard that the rooms are tired at PPH. I have heard that about GCH. The rooms are a fresh beach theme. I think it is about 150 a night to upgrade to concierge. That allows you not only access to the lounge when it is open but also the ability to grab soda's and juice to take into the park or keep in your room for when you get back from the parks and the lounge is closed. They give you two big water bottles in your room you are supposed to refill now, so no individual water bottles. I would really make an effort to use the EMH. Especially at DCA. It is really quite invaluable there. Honestly, it will be absolutely fine and I suspect concierge might potentially make you a convert to the hotel.

I am so glad you mentioned the cabana rooms. That is an option vs a theme park with our concierge room. Do you have any photos? I would love to see the view. I am going to go search! I think we are going to use EMH/MM. The hours are 10-9 and 10-8 so 9 am will be easy with those early closings.

We've stayed at PPH 5 times over the past 2 years. We've always enjoyed our stays. We've stayed in standard, theme park view, a 1 bedroom suite and the Huntington Suite (which was a free upgrade from a standard room).

We've never had an issue with the elevators, but if it seems to be taking a while, we'll hop on one going up to go down.

Our first stay, my son did have problems with the water temps while showering, but when we checked out, I mentioned it to a "suit" who asked how our stay was and he said he'd have it checked out. So maybe if that happens, call the front desk & it might be something they can fix.

Our last stay was the 1 bedroom suite with club level. The room was on the 3rd floor and had a very strong mildew smell, so we called the front desk and they moved us. They actually told us we could stay in the room until they called back or go to the lounge, so we went to the lounge and when our new room was ready, the CMs in the lounge were able to print our new keys. The new suite was perfect - no smells at all.

I think most people only write reviews on those sites when they have things to complain about - so you don't hear about all the good stays.

Oh wow, you have stayed in them all! I cannot even imagine a suite upgrade from a standard view; did you flip?

I will definitely call wth any issues if they arrive. I am not shy about that. I am glad they got you out of the mildew room.

I think you are correct about the good stays. I have had wonderful stays at various hotels; sometimes I write a review and sometimes I don't.

 

[rentayenta]

Can't speak to the PP, as I have never stayed there. However, I have stayed at the Homewood Suites you have booked. I stayed there for a week in May and loved it. We walked to the park a couple of times, but mostly used the shuttles from the Toy Story lot. That Homewood is right next to the Toy Story lot and the shuttles are an easy walk. Never had to wait on one going to the park, and the lines at park closing moved very quickly, as there was a constant stream of buses. No problems with mid day trips back to the hotel either. We kept the car parked at the hotel other than a couple of trips to eat out or for a Target run. The hotel itself is very nice, suites are large and clean, the living area has a sofa with a pull out bed if you need to easily sleep more than 3 or 4. They have complimentary breakfast every day, complimentary light dinner during the week, which also included some beer and wine when we were there. I would absolutely stay there again and would recommend to anyone going to Disneyland. To me, the value of the 3 onsite hotels just isn't there. They are so expensive compared to everything else across the street and I just don't feel the price makes sense for me. I'd rather stay offsite with free breakfast and pay half the price than stay on site.

Thank you! It does look really nice and new and the breakfast and drinks/snacks are a huge plus. We would be there 2 nights and would save $274 total before breakfast. I spaced that they have breakfast too. I appreciate the excellent review. Good to know you did not have to take ART. I despise ART.

Our relatives stayed at the Paradise Pier while we stayed across from Disneyland on Harbor Blvd last year. I don't think they liked it that much and I know that they probably won't be staying there again. With any of the Disney-owned hotels you're paying for the name, not the quality of the hotel itself. Their room was smaller than our standard sized room and ours was about $150 cheaper per night. The walk is about the same or more from some of the off-property hotels across from the main entrance on Harbor. Not to say that it's a bad hotel by any means, but it's very comparable to other near by hotels for about 2x the price.

With all that being said:
If the original hotel is near the Convention Center, PPH will be closer to the parks and will be an easier walk. It may be worth it to not have to deal with changing hotels and with the location. Again, not a bad hotel. The only real disadvantage is that you're paying quite a bit more for an average room with a Disney name.

They never mentioned anything about the elevators. Also, be sure to go through the GCH to get to Disneyland. They went all the way through DTD to get to Disneyland when they first got there because they didn't know.

The walk will be easier from the PPH for sure but I think I know where the Homewood is and it's about 1/4 mile farther. Not terrible. We will cross the street and go through the GCH. It's much closer than the DTD route. What hotel on Harbor did you stay at?

 

[Darkbeer1]

The walk will be easier from the PPH for sure but I think I know where the Homewood is and it's about 1/4 mile farther. Not terrible.

Here is a marked walking map from the Homewood Suites "Convention Center" location to the center of the Main Entrance Plaza.


http://www.gmap-pedometer.com/?r=6976066

Also, ART is the provider of the Toy Story Buses that Disney uses (Route 20), so the poster did use ART, which owns the buses and provides the drivers that take you from the parking lot to the park Transportation Hub.

 

[rentayenta]

I wanted to add that if someone isn't planning on utilizing MM, I don't see a huge benefit to staying at PPH. Because it's relatively comparable to other off site hotel options, I wouldn't spend the extra $$. Staying at DLH and GCH seem to come with perks in addition to the MM, but PPH, not as much. With that said, I absolutely see the benefit to MM - especially during times when the park hours are short, and sometimes don't open until 10am! When we went recently, EMM started at 7am (DL) and 8am (DCA). And we were there almost an hour early! My family is full of early risers so not going to a park until 10am is a lot of wasted hours for us! Not to mention, when the park doesn't open until 10am, WAY more people are likely to be there at opening than when it's at 8am. So that extra hour would mean the difference of getting on multiple rides! So, paying extra to stay on site, even at the PPH, is worth it to me. With that said, I was able to score an AP rate at DLH so I switched my reservation from PPH to DHL. The whole elevator thing had me a little freaked out, just because I have such severe anxiety in them.

We are early risers and the more I think about it, the more I think we will use that extra hour. When I booked I didn't realize the hours would be short. And away for witching to the DLH! I love the DLH. Those headboards are wonderful and I adore the decor, Trader Sam's, the whole thing.

Yeah for you! Not because I think anything is wrong with PP but because you said you really loved the DLH.

I disagree with the above poster that said all you are paying for is the Disney name. We stay mostly at the DLH and while it is pricey, it is in a very different class of accommodations then staying on Harbor, especially if your comparing it to one of the older motels. We did stay one night at the new Courtyard which was a very nice hotel, but it is nothing like staying on property. If you do a step to step comparison the walk may be the same, but the experience is very different. The prices are high because of the demand which means they are doing something right other than just throwing up a name.

I agree with this. And while crossing Disney Way keeps us out of the bubble for a few minutes, it still feels very Disney. We have stayed ay many off property hotels and it changes the dynamics of our trip quite a bit. Midday breaks are nonexistent.

I would take reviews on Trip Advisor with a grain of salt! I love reading the forums and reviews, too, but do not place too much worth on them. As mentioned by a pp here, lots of times people with high expectations write reviews when they are disappointed. And if you read many of them, the complaints are all over the place and lots of times, not the fault of the management. One place we stayed, there was a negative review because of mosquitos in the room (and they were getting in through the windows!)!!

This is sound advice. Thank you.

FYI, ART is getting a new day to day management company as of December 1st. (Still in the bidding process). The overseer of the service is a quasi-government agency started by the city of Anaheim.

The current fare is $5 for a day pass for an adult on ART, with a discount for multi-day purchase. And the ARt bpas also works on the OCTA Buses, so you could take say OCTA Route 543 to the corner of Harbor and Orangethorpe for shopping, or OCTA Route 83 to the MainPlace Mall, Discovery Cube Science Center and the Bowers Museum/Kidseum at no extra cost.

www.rideart.org

www.octa.net

This is good info.

What are the reviews saying?


From our experience, the concierge and suite floors can call the "glass" elevator to their floor. That is a great time saver. And anyone can call that elevator from the lobby, which saves time.

I am seeing worn, dated, dingy, loud banging in the pipes, water pressure and temp issues, elevator issues, and poor customer service.


Oooooh the glass elevator sounds cool.

FYI, one of the PPH elevators is a glass one (indoors), so might be helpful for those who have issues with elevators.

This is a great idea for those with claustrophobia or stranger anxiety.






I really really really appreciate everyone's input and taking the time to reply.

 

[rentayenta]

Here is a marked walking map from the Homewood Suites "Convention Center" location to the center of the Main Entrance Plaza.


http://www.gmap-pedometer.com/?r=6976066

Also, ART is the provider of the Toy Story Buses that Disney uses (Route 20), so the poster did use ART, which owns the buses and provides the drivers that take you from the parking lot to the park Transportation Hub.

Ah ok, I guess it's ART off property that I had issues with. It was when we stayed at the Hilton Garden Inn. I swore off ART after that trip.

Thanks for the map!