BAD experience with UT 50% Budget Deal

[Mrs.AMC]

When a deal is too good to be true, then it probably is. Paying $15 for a movie ticket to save $700 is a deal too good to be true. UT messed up and didn't close the loophole until later, but it was STILL a loophole. IMO, UT/Budget does not need to honor a reservation made in error via a loophole. I consider this to be like when an airline makes a pricing mistake and people pile on and buy cheap tickets. The airline says "oops" and cancels their flights.

Again, that’s UT’s issue. They made the error. They needed to fix the error
the customer can’t read their mind
was it too good?
you say so. I say no
it’s a matter of opinion
everyone has one
if the deal was invalid it should have not gone through at check out. Period
truly amazed you can’t see that
hope you never get charged more later for something when you had no idea it was a vendor mistake at the time. Guess you’ll just pay more

 

[cindermomma]

Again, that’s UT’s issue. They made the error. They needed to fix the error
the customer can’t read their mind
was it too good?
you say so. I say no
it’s a matter of opinion
everyone has one
if the deal was invalid it should have not gone through at check out. Period
truly amazed you can’t see that
hope you never get charged more later for something when you had no idea it was a vendor mistake at the time. Guess you’ll just pay more

YES!!! THANK YOU!!! When I booked, many people were using the movie ticket as a way to get the rental. I booked this in April and got the rental in May. I haven't been on the boards, so until I made this thread, I didn't even know the movie ticket deal was removed from UT. I have bought tickets from UT before (Disney and NASA). I feel that UT should be the ones helping me as I paid them for a service and for the rental. If Budget doesn't want to honor it, I feel UT should have known and if not, they should be the ones helping me - even if it is just to tell me to stuff it - I am getting NO communication from them. I have called, left messages, spoke to a person once and was told they would call me back, gotten emails saying they are talking to "higher ups" at Budget, and now nothing for a good month and a half. I know businesses are having problems getting help, but I am still disappointed.

 

[cindermomma]

GREAT NEWS!!! After the review of documents, my credit card has decided that we do not owe the other "half" of this rental! It was a long process, but it seems that it may finally be over! Thank you all for your comments and kindness!

 

[chicagodisneyguy]

Which charge was reversed? The UT charge or the secondary Budget charge?

 

[cindermomma]

Which charge was reversed? The UT charge or the secondary Budget charge?

The secondary Budget charge was reversed. I was previously charged for the ticket and the first "half" of the rental. So we should be all square now!