Avatar not uploading

[PlutosRHM55]

So I was working on trying to fix my signature and avatar. I went back to an old avatar that I've used before, which uploaded perfectly before and now it won't upload. I tried to go back to the avatar I've had after that avatar and it won't upload either. I'm not sure exactly what's wrong. I'm trying to fix it but it won't work. :/

 

[WebmasterMaryJo]

Is it working now, or are you using another one than the one you want?

 

[PlutosRHM55]

No, it just all of the sudden started working again. LOL Its fine now. Must've been something up with my internet. *shrugs*

 

[FireDancer]

I didn't want to start a new thread but I am having the same problem. I have a custom avatar but when I try to upload a new one I get an error.

If I upload the image from my computer I get "Upload of file failed."

If I link to it I get "Invalid File".

The image is a jpg, 100px x 100 px or smaller (100x94 actually) and under 3.9kb (3.68). Is there some issue if you already have a custom avatar and then try to upload a new one?

Thanks.

 

[Mrs Pegasus]

I am having the same problem and I am so desperate to change from my Christmas avatar

Any news of a solution

 

[ppartekim]

I too am having issues uploading an avatar. I shrunk my file down to 90x76 and 4K (smallest my filesystem states). but no luck, upload fail every time.

 

[Mrs Pegasus]

Please can anyone from Admin offer up a solution to this

 

[Pixiedust34]

I'm having the same problem. I can't upload a new avatar.

I know my avatars are the right size because I've used them on the Disboards before, but now none of them will upload.

 

[ppartekim]

Finally got my avatar. Turns out I had to load a jpeg using IE on an XP box to get it to load. I was trying to load a gif, jpeg or PDF using Safari on my OSX 10.6.6 and all I got was upload failed.

I moved the files to my XP notebook and using IE, I tried the PDF and got "invalid file" which is new. So, next I tried the jpeg and it worked.

If the instructions had mentioned that what file formats and OS one has to use would have saved me several days.

 

[Mrs Pegasus]

Finally got my avatar. Turns out I had to load a jpeg using IE on an XP box to get it to load. I was trying to load a gif, jpeg or PDF using Safari on my OSX 10.6.6 and all I got was upload failed.

I moved the files to my XP notebook and using IE, I tried the PDF and got "invalid file" which is new. So, next I tried the jpeg and it worked.

If the instructions had mentioned that what file formats and OS one has to use would have saved me several days.

I was already doing everything you have mentioned worked for you but still can't change my avatar. I am so disappointed

 

[2Tiggies]

The above is not working for me either.

 

[Nermel9]

I can't change my avatar either, which is weird, because I've changed it a few times since I've joined the DIS with no problem! I'm glad it's not just me that can't do it, though, I thought it was my computer or something!

 

[julieannbabe]

mine aren't working either.

 

[WebmasterMaryJo]

Post the pics you want as your avatars. I'll try to help you.

 

[goopysolelady]

Post the pics you want as your avatars. I'll try to help you.

I'm having same problem trying to post this picture:

 

[WebmasterMaryJo]

I'm having same problem trying to post this picture:

Okay, all set.

 

[goopysolelady]

Okay, all set.

THANK YOU SO MUCH...nice to see my little "Goopy" when I post. He just didn't look like his registered name "Sammie" so we decided to nickname him "Goofy". Then 3 yr. old DGD couldn't say Goofy...kept coming out Goopy! As a "technically challenged" Disboarder, I really appreciate your help!