AQR (Attraction Queue Return) Usage Reports

[trippedup]

My wife and I weren't necessarily saying anything different, just in different ways. I am softspoken and nonconfrontational and was having no luck. I noticed several people in the parks with cane-chairs. My understanding is that those were formerly not allowed, but are now. I'm hopeful that will be a good alternative, since it is more lightweight than a rollator.

 

[lanejudy]

Yes, cane chairs are now allowed.

 

[aleria24]

Hi. Wanted to give a data point, though its not great news. We were in the WDW parks 11/1-11/4. I have Ehlers Danlos Syndrome, standing for long periods of time is painful and I get tired quickly. Feel free to look it up if you'd like more details. In the past I used DAS and rested in mothers rooms or first aid... anywhere I could lay down. I had difficulty requesting accommodations the first few days and became discouraged. Most CMs had no idea what I was asking for, one even tried to give me a wheelchair return time. I wound up sitting or laying in the queues, which was suboptimal for all involved. On the third day, my more assertive wife started going to the CM and saying something along the lines of "He needs to meet us at the split. How do you do that here?". This worked better, I could at least sit on a bench at the exit. Overall, the new system was a big step back for me. I hope it works better for others. I really feel like the CMs should be be better educated if this is now the process for most disabled folks. I don't want to sound like too much of a downer, we had a great time as a family, it was just hard on me.

I am sorry you had such a rough time. I have a friend with EDS who has been successful using a scooter to mitigate some of the symptoms. They need less rest breaks if they aren't walking. Would that be an option for you?

 

[LiamB1987]

Just replying to this thread to bump it up.

I go in about six weeks or so and wonder if anyone has recent experience of using AQR? Is it best to go into guest services to ask how to navigate it or should you do the DAS call and they'll provide advice?

 

[lanejudy]

Just replying to this thread to bump it up.

I go in about six weeks or so and wonder if anyone has recent experience of using AQR? Is it best to go into guest services to ask how to navigate it or should you do the DAS call and they'll provide advice?

@PrincessV posted her recent experience with AQR on the other thread. https://www.disboards.com/threads/d...l-june-18-2024.3943880/page-532#post-66028008

You are welcome to call with any questions but realize that if you are not requesting DAS they can only provide basics about AQR. AQR is all handled at each attraction. Guest Relations will either offer an iPad to request DAS or direct to ask at each attraction so no need to stop there.

 

[PrincessV]

Just replying to this thread to bump it up.

I go in about six weeks or so and wonder if anyone has recent experience of using AQR? Is it best to go into guest services to ask how to navigate it or should you do the DAS call and they'll provide advice?

If you think DAS is the most appropriate accommodation for your needs, I suggest doing that call: worst case, they say no, but you’ll never know if you don’t call.

But no, neither the DAS nor GS folks will provide details on how AQR works because that process is based on things like the specific attraction’s layout, wait time, party size, and individual needs. If you want to use AQR, you’ll need to ask at the attraction entrance (just look for a CM with a tablet or phone-looking device - they’ll be around the Standby entrance, LL entrance, or both). Briefly explain your needs and party size and they’ll advise you about what’s available. I found it to be very easy t navigate!

 

[LiamB1987]

If you think DAS is the most appropriate accommodation for your needs, I suggest doing that call: worst case, they say no, but you’ll never know if you don’t call.

But no, neither the DAS nor GS folks will provide details on how AQR works because that process is based on things like the specific attraction’s layout, wait time, party size, and individual needs. If you want to use AQR, you’ll need to ask at the attraction entrance (just look for a CM with a tablet or phone-looking device - they’ll be around the Standby entrance, LL entrance, or both). Briefly explain your needs and party size and they’ll advise you about what’s available. I found it to be very easy t navigate!

Thanks, I think AQR should be fine for me. It's just a bit nerve wracking going up in a busy park and explaining your situation without falling all over your words! But I'll just have to give it a go and see what happens.