linzbear
Flirts with Chip
- Joined
- Nov 18, 2004
- Messages
- 1,696
In my experience as a system administrator charged with a forklift upgrade between two entirely different networks, I tried to be the nice guy and give people a transition period of over a month to switch over.
At the 20-day point, I did a stat analysis and informal survey, and only 10% of the users had even logged in to the new system.
It quickly became obvious that the only way to get people to use the new system was to turn the old system off.
People hate change...that's just human nature. And Disney can't afford to support two FP technologies and systems indefinitely -- it costs people, bandwidth and paper supplies for the old FPs. I'd recommend, if I were doing it, to just cut over when the FP+ system's ready.
(How did I fix my issue? I gave them all 5 more days to move their stuff over and then did a hard uninstall of their workstations over the weekend.)
Yup, they'll force 1-2 resorts to switch over for testing. Probably something like WL, Poly, or AK (Deluxe guests but not convention goers). Those people won't get the option to use FP at all, at least when it rolls out. I'd bet that with a swarm of people in Guest Services that first week that they'll tweak it real quick though.