Originally posted by Terry S
We had the same problem but worse at the AK window. The guy tried to do it himself for about 15 minutes and then finally went and got someone else and she took another 15 minutes. We were 20 mins late for our PS at Breakfastourus. My understanding is the problem lies with the price increase. We bought all 4 of our vouchers before the price increase. When they go to scan them through the machine it gets very upset because the price you paid is different than the current price. For a few minutes there I thought the guy was going to ask me to pay the difference. Boy would I have been upset. Apparently, they have to go through a big process if the price has increased since you bought the vouchers. Almost would have been worth not saving the money.