Calling is fine for many things but be aware that for some reservations, like AKV concierge, the date that is exactly 11 months out can disappear before 9 a.m. eastern, when the phone lines open, because it is filled by those doing on-line booking starting at 8. That can also happen with AKV value or BWV standard or boardwalk view for some times of the year like right now when members are trying to get time during first week of Dec, the highest demand week of the year. For example, this morning, Jan 3, the AKV value studios and 2BRs for Dec 3, 2013 were filled by 8:05 a.m. eastern and the BWV boardwalk view studios and 2BRs were filled by 8:30. Though I do not own there I am guessing the same can happen with BLT standard view.