Anyone have this happen to them?

[Dean]

Originally posted by wilderness01
T I can definately get medical notes as to our asthma that I would like to go on file. Where did anyone send these notes.

I doubt that would make any difference. When I put in a request initially for non smoking for medical reasons, I asked if the needed documenation and they said no, it would not make any difference. It will comedown to a request on the reservation and the resort will not have the documenation, nor will it affect what they do. I'm sure they will try hard to satisfy these requests but somebody, sometime will be disappointed. Frankly, I'd rather not go than get a smoking room or a HC but I am reallistic enough to know it could happen and be beyond my control. If it does though, I hope none of you are around the check in area, it might get ugly.

 

[Nick@ VB+OKW]

Originally posted by ripleysmom
I disagree with making all the rooms nonsmoking. Why should someone have to go outside to smoke? Whether it is cold or warm, they should still have the option of lighting up in their room if they choose to.

RM
Even in a non-smoking room? Thats where the problems start when smokers end up taking(whether there choice or CM) non-smoking villas and decide it is there "right" to light up.

There would be a lot less problems with reservations, if all of DVC was non-smoking

like a lot of hotels are moving to.

 

[Nick@ VB+OKW]

Originally posted by Dean
Frankly, I'd rather not go than get a smoking room or a HC but I am reallistic enough to know it could happen and be beyond my control. If it does though, I hope none of you are around the check in area, it might get ugly.

................

 

[kathleena]

I don't believe common medical conditions such as asthma are covered under ADA, but because I have a known and diagnosed genetic lung disease condition, my attorney and my genetic counselor tell me that I am covered and as such the disability accomodations extended by the laws of the ADA apply.

But, I do always have medical reasons on my ressie, and I just have a really, really hard time believing that when they assign my room ahead of time, there won't be at least one vacated that day that I can have.

Such as it is - Disney still does not guarantee it, but heaven help them if Dean and I are checking in at the same time and we both get smoking optional rooms! You're not going to be at OKW on March 3rd are you?

 

[VickiVM]

Thats where the problems start when smokers end up taking(whether there choice or CM) non-smoking villas and decide it is there "right" to light up.

That was my point earlier...I think more smokers settle for a non-smoking room than non-smokers settle for a smoking room. That surely must throw the inventory off during peak times when multitudes are checking in and pressuring CM's for a room that's ready.

Now, I know there are responsible smokers who only smoke in designated areas, but I personally believe that's not the majority only because it's not convenient to go to the designated area. Truth is (and I'm not looking to offend anyone) that a smoker's habit is more offensive to non-smokers because the odor lingers long after the person is gone. Smokers can make a choice to smoke away from general public (and many do - thank you to them), but when they don't make that choice and light up at the entrance of the mall or a restaurant, in the pathway of people walking back and forth then the general public usually don't have the choice to avoid them. We have to walk through the offensive smoke, or stand in line with them at the parks. So maybe more designated smoking areas is the answer. Could the resorts not create the space for a designated smoker's area?? Many places are doing that now. I noticed that there were design. smoking areas at WDW this last visit (only wish I were paying attention more because I accidentally walked right through one

 

[Dean]

Originally posted by kathleena
You're not going to be at OKW on March 3rd are you?

I hadn't planned on it as we're doing the cruise 20 March. Maybe I could get down for the weekend just in case you need cover fire. Lock and Load.

 

[Sammie]

It definately is a problem and not sure a good way to solve it especially with many foreigners visiting Disney. They really do not support the NS issue.

My niece has very severe asthma and we have requested NS for medical each and every time she has gone with us. However and it was noted on our reservation NS for medical, we have not always gotten it.

Even more disappointing is, we have been given NS units and rooms only to find them heavily smoked in.

I think many that do smoke take first available and just don't worry about it.

At times I think the NS push has made some smokers more hostile and they do it out of revenge. This is not to say everyone that smokes acts this way, but some do.

 

[Nick@ VB+OKW]

Originally posted by Dean
Maybe I could get down for the weekend just in case you need cover fire. Lock and Load.

 

[InstImpres]

Originally posted by colleen costello
I had only ONE complaint. I was in a non-smoking room (as requested) but I was surrounded by smokers. Thye were below us as well as on one side, and I also think above us. It seemed like every time I went out on the balcony, someone came out on theirs and began smoking. Immediately I'd have to go back inside. I was truly disappointed that I couldn't enjoy the balcony, especially since I always call my parents when they are not with us and the only place my cell phone worked was on the balcony!

I don't think you will ever get around this. They may have all been in NS rooms and were smoking on the balcony in order to comply with the NS room. Sometimes, it's just bad luck of the draw even if you requests are all met

Sandy

 

[Nanajo1]

I had to go back a few pages to remind myself that the OT was about having NO room available at check in. The thread has become a smoking vs non smoking thread. That being said I would add that I feel that all rooms should be cleaned so there is no odor from smoke residue. If at the beginning of the complete cleaning an iodizer was placed in the unit by the time housekeeping was finished the room would be clear. Houskeeping seems to have these machine available because if you complain about the smell they will bring one to your villa. So why not treat the problem early. I bet after a few months of treating every unit there would be no tell tale odors left. The DVC should take proactive steps. That way smokers could still have their SO rooms and NS would not have to suffer. BTW I was so concerned about geting a SO room last time I brought Frebreze with me just in case.
JMHO.

 

[DebbieB]

Those ionizers really don't work that well. I checked into CSR 3 years ago with friends, we were excited that connecting rooms were ready at 8:30am, only to find out when we got to the rooms they were smoking. We decided to keep them so we could settle in and hit the parks. We requested ionizers, housekeeping delivered them before we returned. We ran them them whole 4 days we were there, the rooms still smelled. All our clothes reeked. Big mistake,will never take a smoking room again unless we have to.

 

[SimbaCub]

I would like to know if DVC in general will reply with an explanation as to how your reservation was "lost" when you had a confirmed room. As to offering a smoking room, I have been assured by the GM and various CM while at the general VWL meeting that they would move a person to another resort with medical reasons who requests a non-smoking room when they cannot provide for it upon check in at VWL. I told them this was a huge concern because of my problems and another relative who comes along on trips. Please ensure the GM knows of this as well as the new person who now works as the customer satisfaction representative. Not having a room due to maintenance issues or something is understandable but they should have had something for you even if it was at another resort. They should have done this the minute they realized they had too many people and not enough rooms.

SimbaCub

 

[colleen costello]

SimbaCub's reassurances have me feeling better. As long as Disney understands that "non smoking" is serious and would provide a smoke-free room -- even at another resort -- I am satisfied.

Also -- just to clarify. Severe asthma is a nightmare and certainly DOES qualify as "ADA." Think about it -- any condition that limits your ability to get around, to function, is a disability. That certainly describes asthma. What could be worse than not being able to breathe? My Mom worked for years at a State of NJ psychiatric hospital, where she applied for and recieved special parking assignments, etc, because of her asthma. Asthma is a devastating disease, made worse by the fact that people don't understand how easily it is triggered and that you can't look at an asthmatic and "tell" they are handicapped!

The bottom line here for me is that when the inevitable "overbook" or "screwup" occurs, be it "smoking room" or "no room," Disney needs to admit the error and make it right by finding a comparable room somewhere at WDW. THAT is how the OP's problem should have been handled. The CM who lectured "You should have gotten here earlier" was way out of line!

 

[WDWMom]

We have been fortunate and always received a NS room. DH and I can not stand smoke and DS is a mild asthmatic. If put in a smoking room, the pillows still reek even with new cases so we would never be able to sleep.

Don't have the answer to the NS issue. Maybe if you specify smoking on your ressie, you can't take a room that is ready if it is NS.