Anyone called Disney lately? Unable to check for codes...

[mjamm]

I was just wondering if anyone has tried to call disney within the last few days and been able to check if there were codes attached to their names that they were unaware of? I called yesterday and after sitting on hold for 10 minutes they told me that their system has changed and they were unable to check if we had any codes attached to our names now ...Is that so?

 

[mbanks21]

Not true at all

 

[Momto3Girls&Max]

Call back and get another CM. I had someone tell me that a few weeks ago so I said thank you, hung up and called back and got a CM who was more than willing to check.

 

[Mommy2LittleVols]

I called last week (Friday or Saturday) and the CM was able to look it up for me. I agree with PPs - call back and get a more helpful CM.