Hey All!
We'll be visiting the Swan in June of 2003 and I'd appreciate any help you folks can give me in regards to an upgrade.... I'm traveling with my two parents (Ages 60 and 61) and my mother is absolutely terrified of heights. We will most definitely be requesting a ground floor, non-smoking room. The thing is, I'd love to surprise them with an upgrade to Club Level benefits (still keeping our first floor room).
1. Has this ever been done?
2. How should I word such a request when I e-mail the hotel?
3. Do I even stand a chance.
My mom is an SPG member, but we currently have no points on our card (and most likely will not have any until our Swan stay.) We are booked under the $129 Nurses rate.
Jeff
We'll be visiting the Swan in June of 2003 and I'd appreciate any help you folks can give me in regards to an upgrade.... I'm traveling with my two parents (Ages 60 and 61) and my mother is absolutely terrified of heights. We will most definitely be requesting a ground floor, non-smoking room. The thing is, I'd love to surprise them with an upgrade to Club Level benefits (still keeping our first floor room).
1. Has this ever been done?
2. How should I word such a request when I e-mail the hotel?
3. Do I even stand a chance.
My mom is an SPG member, but we currently have no points on our card (and most likely will not have any until our Swan stay.) We are booked under the $129 Nurses rate.
Jeff