KathyRN137
DIS Veteran
- Joined
- Apr 14, 2006
- Messages
- 7,882
Chapter 32: We're Thankful for the Bird, but Not the Bill!
Our family arrived right on time to check in at Liberty Tree Tavern. We checked in at the desk, received our buzzer-thingy, and proceeded to wait for my DSis, Marilyn, and her family. They arrived not long after. Then it was five minutes of Hug-Hug, Kiss-Kiss!!
All the kids were excited; they bounced up and down like this guy
I was excited, too. I wanted to catch up with my sister and find out how the girls were doing (their first WDW trip), and I was looking forward to some fun character interaction. We had such a good time here last year!
Six months ago, when I originally called for the ADR, the only time slot I could get for a party of TEN on this day was 4:30pm. At first, I was none too pleased with getting the early bird special. But as it turned out, I was glad for the early reservation. The Colonial-themed tavern was packed! Our mob-capped hostess led us to two tables in the main room. It was much more noisy here than it had been in the smaller (Ben Franklin?) room we had been seated in on our previous visit. We were, however, seated at tables along the wall as I had requested, so it was fine we didnt feel quite as enveloped by the crowd!
There is great theming here in these rooms, lots of pewter accents and stitched samplers on the walls. Even the background music is of the period. I remember the Ben Franklin room being a bit more "formal". This room was decorated in what I supposed was to be considered "Casual Colonial!" It would have been very cozy, had it not been for the noise level.
The characters started coming over right away! (Unlike a buffet meal, however, we did not have to worry about missing any of them when we were away from the table.) Marilyn and I had no time to chat; we were scrambling for our cameras!
Tricia & Chip
Billy & Dale
The food here is just all right Stouffers-type stuffing and mac 'n cheese, but the kids all ate well without any fights, even the little ones, so it was great for them. Besides, we were really just here for the characters and not the "Thanksgiving Feast." The kids were having a ball! (But I dont think we will be coming back here now that it will not be a character meal, unless they make some upgrades to the food.)
Turkey, Flank Steak, Ham and Stuffing on main platter. Fixin's on the rest.
Hey! You get away from those rolls!
My memory is a bit fuzzy here and Tricia is no help she just told me she doesnt remember anything about the meal, either, (except for the characters!)
Ill just need to let the pictures do the talking:
Tricia jumps in for a pic with her cousins
DNieces Emily, Josie, Beth & Friend - this Goofy really was goofy!!
Tricia & the Big Guy
Billy always says "Cheese" for the camera. Minnie likes it!
DSis Marilyn
I teased my sister because she was still wearing her Its my Birthday button, even though her birthday had been two days earlier.
But, my nieces were thrilled when the waitress brought her a special cupcake
with a candle and we all sung, Happy Birthday! All was well. Even Aunt Rae was in high spirits. I felt that the bad karma that we felt earlier was fading away.
Until ..
There was a problem with the bill.
Wait a minute, youre thinking, dont I remember Kathy saying that they were on the Dining Plan? Oh, yes, you are correct dear reader: we were experiencing another Dining Plan snafu.
Im sorry, but you seem to have no more TS credits left on your (Key to the World) card, the waitress said. I was stunned. I had most certainly paid for a full week of Dining plan credits when we checked in and now we were being told (again) that our credits had been used up. (Remember the snack credit problem back in Epcot?) Okay, perhaps you dont. I dont blame you, its not one of the more exciting aspects of the report. But, suffice it to say, I had taken the time to stop by Guest Services and I thought that it had been straightened out.
Oh no, I groaned to Ed. Ill bet this has something to do with our split reservations again. Sigh. The last thing I wanted to do was to have to waste more R&R time at the Guest Services desk. But, it couldnt be helped. The LTT CMs couldnt help, so we just paid for the meal with a credit card.
Now, the plan originally called for our two groups to stick around the MK for awhile so the cousins could do some of the attractions together. But, believe it or not, it was now almost 6:30! We had been at dinner for two hours and the little kids (not to mention AR) were getting over-tired. Marilyn and John had been at the MK all day without a break, too. As much as we hated to, we decided to part ways and each go back to our respective resorts. (They were at CBR) But, we had such a good time together...I'm glad we had planned that meal!
So, not only did I have to leave my precious MK, but I had to do so knowing that I needed to straighten out this Dining Plan business before I could rest and hang out with the rest of the family. Blech!
I have no further pictures after dinner, so Ed had probably been getting on my case again about spending too much time photographing our trip and not enough time enjoying it!
We got back to the VWL and everyone just sort of flopped down to rest a bit. Then I gathered up my things and prepared to leave for the Guest Services desk, which was located in the Lobby of the main Lodge. The plan was for Ed to take the kids swimming while AR could rest in her room. Sounds great, huh?
Well, remember the Robert Burns poem about the best laid plans
I got over to Guest Services and I recall a fairly long wait, as there were lots of folks checking in to the WL. You cant beat those surroundings, though. At least if I had to wait in line, I had a lot to look at! Without my notes I cannot recall the names of the two CMs who helped me (one was a trainee, I gathered), but they really tried their best to straighten things out. The only problem was that I was a DVC member staying in the Villas and, even though DVC guests check in at the WL desk, it was only DVC Member Services that could help straighten out the mess.
This may seem complicated, sorry! Because of the way I needed to procure my reservation at the Wilderness Lodge, which is not my home DVC resort, I had resorted (no pun intended) to making a day-by-day reservation because all of our dates were not immediately available. I was able to get all of our dates on DVC points except one, Wednesday, which I needed to make as a cash reservation. Our dining plan was actually on two separate sets of key cards, one of which I was just being told, I would need to pick up the next morning, or I would not be able to use any Dining Plan credits the next day. I know, sorry, you are now even more lost.
Perhaps this will help:
Now, normally when you got the DP, you could use the credits whenever you like: You didn't have to use 1TS 1CS and 1S per day. For example, it was okay to use 2TS one day and then 2CS the next. So six months earlier when I made those ADRs, I hadn't planned on the "split" reservation situation above, so I messed up.
Then, there was another thing. The first time I had come to GS (Monday??) to get this straightened out, they specifically told me I needed to come back on Friday, not Thursday. (This I know, because I wrote it in my PassPorter, which I have in front of me.) Now, I would have to make another stop at the GS desk the following morning. Great.
Really, all I wanted was to be able to get a refund for the TS credits we did not use at LTT. (You give your credit card for the DP when you check in, but they dont actually charge your account until you check out.) So, it seemed to me that all they needed to do was to credit me the value of five TS credits. They couldnt do that either. Not today, nor tomorrow. Thats something you need to call DVC Member Services to help you with. Double Great. DVC Member Services was now closed and would not open until 9am. (They had "banker's hours then: Mon-Fri 9am-5pm.)
There goes our plan to be at the Studios for rope drop the next day.
I left the desk feeling very dejected, and not like the biggest fan of DVC. (*Since then, there have been some changes in DVC booking policies and hours of operation for Member Services, which I hope will help in the future.)
This area is being refurbished for your future enjoyment.
(But, I have to give those 2 CMs at the desk credit; they did their best to help, so Thank You!)
*Sigh* Oh well, I thought as I walked across the covered walkway to the Villas side, perhaps we could all use an extra hour of sleep tomorrow anyway.
I stuck my card in the door. The green light came on, and I turned the handle to let myself into our Villa.
And that was when all Heck broke loose ..
Kathy
Our family arrived right on time to check in at Liberty Tree Tavern. We checked in at the desk, received our buzzer-thingy, and proceeded to wait for my DSis, Marilyn, and her family. They arrived not long after. Then it was five minutes of Hug-Hug, Kiss-Kiss!!



I was excited, too. I wanted to catch up with my sister and find out how the girls were doing (their first WDW trip), and I was looking forward to some fun character interaction. We had such a good time here last year!
Six months ago, when I originally called for the ADR, the only time slot I could get for a party of TEN on this day was 4:30pm. At first, I was none too pleased with getting the early bird special. But as it turned out, I was glad for the early reservation. The Colonial-themed tavern was packed! Our mob-capped hostess led us to two tables in the main room. It was much more noisy here than it had been in the smaller (Ben Franklin?) room we had been seated in on our previous visit. We were, however, seated at tables along the wall as I had requested, so it was fine we didnt feel quite as enveloped by the crowd!
There is great theming here in these rooms, lots of pewter accents and stitched samplers on the walls. Even the background music is of the period. I remember the Ben Franklin room being a bit more "formal". This room was decorated in what I supposed was to be considered "Casual Colonial!" It would have been very cozy, had it not been for the noise level.
The characters started coming over right away! (Unlike a buffet meal, however, we did not have to worry about missing any of them when we were away from the table.) Marilyn and I had no time to chat; we were scrambling for our cameras!
Tricia & Chip

Billy & Dale

The food here is just all right Stouffers-type stuffing and mac 'n cheese, but the kids all ate well without any fights, even the little ones, so it was great for them. Besides, we were really just here for the characters and not the "Thanksgiving Feast." The kids were having a ball! (But I dont think we will be coming back here now that it will not be a character meal, unless they make some upgrades to the food.)
Turkey, Flank Steak, Ham and Stuffing on main platter. Fixin's on the rest.

Hey! You get away from those rolls!

My memory is a bit fuzzy here and Tricia is no help she just told me she doesnt remember anything about the meal, either, (except for the characters!)

Tricia jumps in for a pic with her cousins

DNieces Emily, Josie, Beth & Friend - this Goofy really was goofy!!

Tricia & the Big Guy

Billy always says "Cheese" for the camera. Minnie likes it!

DSis Marilyn

I teased my sister because she was still wearing her Its my Birthday button, even though her birthday had been two days earlier.


Until ..
There was a problem with the bill.
Wait a minute, youre thinking, dont I remember Kathy saying that they were on the Dining Plan? Oh, yes, you are correct dear reader: we were experiencing another Dining Plan snafu.
Im sorry, but you seem to have no more TS credits left on your (Key to the World) card, the waitress said. I was stunned. I had most certainly paid for a full week of Dining plan credits when we checked in and now we were being told (again) that our credits had been used up. (Remember the snack credit problem back in Epcot?) Okay, perhaps you dont. I dont blame you, its not one of the more exciting aspects of the report. But, suffice it to say, I had taken the time to stop by Guest Services and I thought that it had been straightened out.
Oh no, I groaned to Ed. Ill bet this has something to do with our split reservations again. Sigh. The last thing I wanted to do was to have to waste more R&R time at the Guest Services desk. But, it couldnt be helped. The LTT CMs couldnt help, so we just paid for the meal with a credit card.
Now, the plan originally called for our two groups to stick around the MK for awhile so the cousins could do some of the attractions together. But, believe it or not, it was now almost 6:30! We had been at dinner for two hours and the little kids (not to mention AR) were getting over-tired. Marilyn and John had been at the MK all day without a break, too. As much as we hated to, we decided to part ways and each go back to our respective resorts. (They were at CBR) But, we had such a good time together...I'm glad we had planned that meal!

So, not only did I have to leave my precious MK, but I had to do so knowing that I needed to straighten out this Dining Plan business before I could rest and hang out with the rest of the family. Blech!

I have no further pictures after dinner, so Ed had probably been getting on my case again about spending too much time photographing our trip and not enough time enjoying it!
We got back to the VWL and everyone just sort of flopped down to rest a bit. Then I gathered up my things and prepared to leave for the Guest Services desk, which was located in the Lobby of the main Lodge. The plan was for Ed to take the kids swimming while AR could rest in her room. Sounds great, huh?
Well, remember the Robert Burns poem about the best laid plans
I got over to Guest Services and I recall a fairly long wait, as there were lots of folks checking in to the WL. You cant beat those surroundings, though. At least if I had to wait in line, I had a lot to look at! Without my notes I cannot recall the names of the two CMs who helped me (one was a trainee, I gathered), but they really tried their best to straighten things out. The only problem was that I was a DVC member staying in the Villas and, even though DVC guests check in at the WL desk, it was only DVC Member Services that could help straighten out the mess.
This may seem complicated, sorry! Because of the way I needed to procure my reservation at the Wilderness Lodge, which is not my home DVC resort, I had resorted (no pun intended) to making a day-by-day reservation because all of our dates were not immediately available. I was able to get all of our dates on DVC points except one, Wednesday, which I needed to make as a cash reservation. Our dining plan was actually on two separate sets of key cards, one of which I was just being told, I would need to pick up the next morning, or I would not be able to use any Dining Plan credits the next day. I know, sorry, you are now even more lost.
Perhaps this will help:
DVC Points / regular "cash" reservation / DVC Points
Now, normally when you got the DP, you could use the credits whenever you like: You didn't have to use 1TS 1CS and 1S per day. For example, it was okay to use 2TS one day and then 2CS the next. So six months earlier when I made those ADRs, I hadn't planned on the "split" reservation situation above, so I messed up.
Then, there was another thing. The first time I had come to GS (Monday??) to get this straightened out, they specifically told me I needed to come back on Friday, not Thursday. (This I know, because I wrote it in my PassPorter, which I have in front of me.) Now, I would have to make another stop at the GS desk the following morning. Great.
Really, all I wanted was to be able to get a refund for the TS credits we did not use at LTT. (You give your credit card for the DP when you check in, but they dont actually charge your account until you check out.) So, it seemed to me that all they needed to do was to credit me the value of five TS credits. They couldnt do that either. Not today, nor tomorrow. Thats something you need to call DVC Member Services to help you with. Double Great. DVC Member Services was now closed and would not open until 9am. (They had "banker's hours then: Mon-Fri 9am-5pm.)
There goes our plan to be at the Studios for rope drop the next day.

I left the desk feeling very dejected, and not like the biggest fan of DVC. (*Since then, there have been some changes in DVC booking policies and hours of operation for Member Services, which I hope will help in the future.)
This area is being refurbished for your future enjoyment.
(But, I have to give those 2 CMs at the desk credit; they did their best to help, so Thank You!)
*Sigh* Oh well, I thought as I walked across the covered walkway to the Villas side, perhaps we could all use an extra hour of sleep tomorrow anyway.
I stuck my card in the door. The green light came on, and I turned the handle to let myself into our Villa.
And that was when all Heck broke loose ..
Kathy