Amazon Order (possible issue)

[disneychrista]

I ordered a t-shirt on Amazon this afternoon. My email order confirmation & the my orders on my account has the correct color & size. I just got the shipping confirmation and it shows the wrong color. I clicked on the link in the email and it shows both the wrong color & size.

Has anyone had a similar experience? Ordered one size & color but received the wrong color & size?

 

[tvguy]

I've had Amazon not let me select the color and size I wanted, putting another color and size in my cart, but never after it went into the cart.

 

[AprilsZoo]

I ordered a t-shirt on Amazon this afternoon. My email order confirmation & the my orders on my account has the correct color & size. I just got the shipping confirmation and it shows the wrong color. I clicked on the link in the email and it shows both the wrong color & size.

Has anyone had a similar experience? Ordered one size & color but received the wrong color & size?

On the “my orders” page, you should see an option next to the product to contact the seller (I assume it’s not sold by Amazon… most customized clothing isn’t). Click on the link to send a message to the seller explaining the situation. I think you can add an image to the message you send, so take a screenshot of the page that shows the correct size & color… then attach it to the message.