TavieP
DIS Veteran
- Joined
- Jun 10, 2012
- Messages
- 759
I don't buy it about member feedback.
I mean, who calls Disney and complains because there's a clock in the room?
Doesn't pass the smell test.
MG
I can see people answering a survey about what amenities/features of a room they use/don't use if specifically asked - if emailed a survey or something.
I don't see people calling complaining about them, but I can definitely see people checking "not used" next to DVD player and alarm clock.
Not whirlpool tub, though, I think that's baloney. I think the whirlpool tubs are showing their age and rather than update them, they're ripping them out to save money down the line, but doing a very poor job of justifying how this move benefits members. I'm firmly on team "fix/replace the old tubs". Especially since they're doing it across the board, not just in the oldest resorts such as OKW where they'd be most likely to show their age.