AirTran keeps changing our flights

[TheTurners]

I booked our September trip in May. Last week I received an email that our departing flight had been pushed back an hour (no big deal, but 1 less hour at WDW-lol). Today I learned our non-stop return flight had been changed to a connecting flight. We depart at the same time but stop in Atlanta for 2 hours, change planes, and head back to Philadelphia. This is not cool. When I booked I checked the non-stop flights only box because we have small children and I am not interested in anything but non-stop. Also, I already paid to chose our seats--do I have to pay again to book our seats on this 3rd flight? What should I do now?

 

[disney_bob]

We had this happen a few times. If you email them they'll say something like they're sorry and they reserve the right to change flights. They offered us a full refund without a penalty or changing flights if we didn't want to stick with the flight we had.

 

[NancyIL]

First - see if there is another non-stop flight you'd rather be on. Then CALL (don't e-mail) AirTran and ask them to put you on that flight. They should also give you assigned seats on the new flight without your having to pay again.

 

[goofy370]

The same thing happened to us for our sept vacation. I received an email stating that our flights had changed. I went onto their website and picked what flight I wanted an it automatically applied the $ I paid for the original seats to the new ones I picked.

Hope you get what you want!!

Tracie

Ps. If my flight is listed with no price next to it does that mean the flight is sold out?

Thanks!!