I promised an update on my call to
DVC Member Services this morning, so here it is!
Admittedly, since I'm a "seasoned" WDW guest, I typically do not frequent the official website. I find that I get updated info either here or on AllEars. I do sometimes utilize the branch of the official website for DVC members, though. On-line dining ressies are made from the "main" website, so I last night I decided to do a little research over there.
I was able to log in and bring up the "My Disney Vacation" page. But when I entered our (DVC) resort ressie, the system was unable to retrieve it on more that one attempt. Hmmm, I thought. How am I going to make on-line ressies this weekend if the system can't access my ressie confirmation?
Again, not to beat a dead horse, but this was not on the dining reservations page, just the main "My Vacation" page, so the 90-day window should not have had anything to do with it.
So, I called DVC MS and a helpful CM worked with me to troubleshoot. I'm registered on wdw.com (from past shopping on line) and I'm registered on mydvc.com, so the ressie should be linked to both branches of the website. The CM assured me that the problem with DVC ressies not being recognized by the dining reservaton system had been corrected, so we were both at a loss. He told me he would submit a help ticket to the website department so they could investigate it further.
I did note a slight discrepancy in that my user name for each site was different, even though all other info (including my birthday) was correct.
That little discrepancy may be the cause of the glitch, so all you other DVC members... have no fear! Looks like this is just an individual problem rather than a system-wide issue.
I could tell that the CM on the other end of the phone really "got it" because when I told him that I could always make my dining ressies via phone, he protested, "But on-line, you get to make them a whole hour before the phone people do!!"
I wonder if he's a DIS-er??
Kathy