A few disappointments on our BCV stay last week.

[oogsdaughter]

Are you saying that Disney should NOT replace the old style pullouts with the much more comfortable pullouts now at SSR and OKW? I don't see where anyone is asking for more than that...

Yes any pullout that is in reasonable (obviously my defintion here will be different than yours) condition meets the agreement as it was spelled out to me when I signed the contract. But let me address the above question, yes they should be replaced (if they are no longer in reasonable condition). FWIW, even once the pullouts are replaced with the new ones, there will still be many people who find them uncomfortable and thus the debate will continue.

 

[mark&sue]

I too have just one child, DD aged 11. We purchased into DVC with a view of using the 1bed units as this would mean more privacy for me and DH over the years and for DD as she grows up. I really do not think we should be expected to get a 2 bed in order for all three of us to sleep comfortably, surely that would be overkill.

(at least we know we get bathtub in 1 beds)


Susan

 

[Tagrel]

Yes any pullout that is in reasonable (obviously my defintion here will be different than yours) condition meets the agreement as it was spelled out to me when I signed the contract. But let me address the above question, yes they should be replaced (if they are no longer in reasonable condition). FWIW, even once the pullouts are replaced with the new ones, there will still be many people who find them uncomfortable and thus the debate will continue.

OK. It sounds like we agree to a certain extent. Its a start.

As with all bedding, there will be those that complain. There are those that find the Queen and King beds uncomfortable as well. The problem comes in when the MAJORITY of those using the beds complain, and make that complaint known to Disney. And I feel they have every right to make those complaints about unusable bedding.

Guests sleeping 8 hours a night spend 1/3 of their vacation on that bed. Its my opinion that its quality is the most important aspect of any room. A good nights sleep can affect all aspects of your vacation. DVC has pullouts in almost every room type. (I know that OKW studios have two beds). If they provide sub-standard, unsleepable bedding in many of those units, it undermines the quality and value of what I both expect and feel I pay for at Disney. And I think they understand this.

 

[oogsdaughter]

OK. It sounds like we agree to a certain extent. Its a start.

As with all bedding, there will be those that complain. There are those that find the Queen and King beds uncomfortable as well. The problem comes in when the MAJORITY of those using the beds complain, and make that complaint known to Disney. And I feel they have every right to make those complaints about unusable bedding.

Guests sleeping 8 hours a night spend 1/3 of their vacation on that bed. Its my opinion that its quality is the most important aspect of any room. A good nights sleep can affect all aspects of your vacation. DVC has pullouts in almost every room type. (I know that OKW studios have two beds). If they provide sub-standard, unsleepable bedding in many of those units, it undermines the quality and value of what I both expect and feel I pay for at Disney. And I think they understand this.

I agree especially with the right to complain. It's in the defining sub-standard and unsleepable that really creates the problem. Some would consider my current home sub-standard.

 

[lisareniff]

This is an interesting discussion, that brings up a lot of issues and downfalls of DVC accommodations. It seems like it can be broken up into two major issues...

1) Is DVC providing bedding that is clean, comfortable and in good condition for each unit? Now that would be the bedding type as described for each unit in the contract; studio/Queen bed & full pullout sofa, 1 bedroom/King bed & Queen pull out sofa, etc.)

2) Is the current bedding configurations adequate for the stated maximum occupancy if all were all were adults?

From reading these posts, to me it would seem that DVC is not meeting #1 but is slowly trying to correct that thought replacement with new sofa's. Perhaps they should either move more quickly with the replacements or repair what they currently have in some of the units. No one should have to pay for a bed that is not sleepable due to the condition of the bed. When you come down to it, THAT is what we are paying for, a good night's sleep!

Now for #2... I don't believe if you had the maximum accupancy with all adults if you would be comfortable with the bedding configuration. This is really a personal decision if your group can comforably sleep. For us, (a family of 4 ) we fit within the maximum occupacancy but I don't think we would be comfortable with the studio's accommodations. I don't think my 2 DD's would sleep well together on a full pullout (maybe a queen). The same is true of a Disney moderate. I don't think, DH & I, would be comfortable on full size bed (although I have read they may be extra long fulls which would help a great deal). I don't think it is Disney's fault that we would not be comfortable with those bedding options. However they are options that we would not purchase.

 

[Masulli]

I couldn't agree more about the pull out couches. My 17 year old daughter and I just got back from
BCV and OKW. She does not want to sleep in the king bed with me, so she had the couch. The mattress in our 1 bedroom at OKW had not been replaced and it was the most uncomfortable thing in the world. There should definitely be something done about this. I also agree that when it says it sleeps 4 it should mean 4 adults....but even when my kids were much younger the pull out couch was uncomfortable for even them. We always had to bring an Aero bed..but we were driving then. If you fly it is very hard to do so.
BCV...were there for 6 days and never received any maid service, not even trash and towels.
I will never go there again. OKW is just so much more relaxing..especially after you've been with all the people in the parks. We thought we would try something new and stay at BCV for the first 6 days and then move...but it was a mistake...of course, the fact that it rained every day but one didn't help either, I suppose.....

 

[Man_Of_Leisure]

I agree that the 1BR is nice for the privacy with a smaller family. My initial purchase was made with the idea that I would have enough points for basically two trips to Disney per year. One using the 1BR and the other using the studio. But even with the 1BR you still have a sleeper sofa and as I had mentioned in my previous response, we want to be comfortable when we zonk out.

Believe it or not we also like to travel to other locations besides Disney. Interval International doesn't provide the flexiablity in length of stay or accomodations for some of these other venues. Therefore, I have been considering buying into another timeshare to provide my family with the flexablity that we need. I have been thinking that we may use it for an additional trip to Orlando as well because we do love WDW. This would allow us to use our DVC points for a two bedroom when and if the need arises (we do ocassionally travel with other family members and friends). There are some great resale deals out there that can be used to supplement our DVC membership.

Man Of Leisure

 

[DizWacko]

The moral of this story:

If you want truly comfortable accomodations for 4 adults, stay in a Deluxe resort.

DVC should be ranked between a moderate and deluxe.

 

[Tagrel]

The moral of this story:

If you want truly comfortable accomodations for 4 adults, stay in a Deluxe resort.

DVC should be ranked between a moderate and deluxe.

When comparing a Studio to a deluxe room maybe... But we would miss the kitchenette and free laundry.

We stayed at the GF for 8 nights and could not WAIT to get back to a DVC one bedroom unit. Currently our DD's are small and have no trouble with the pullout (they actually love it because its different) and that Master Bedroom is LUXURY when you have little ones that go to bed early. In room washer/dryer mean half the number of clothes to lug along (or pay to wash), and a full kitchen is great! Throw in a Jacuzzi tub and there is just no comparison!

 

[Pluto4Pres]

I wonder if the discomfort is caused by the mattress or the support (or lack thereof) underneath. I've never used a pullout at DVC, but we have had similar problems when we travel with our 3 teens. Generally, hotels will allow only 4 to a room so we always subtract one when we make our reservations and ask for a rollaway. The twin DDs will get the second bed and DS gets the rollaway. Through experience he has found that the best thing to do is to take the mattress off the flimsy frame and put it right on the floor. Most of the time this works pretty well for him. I wonder if this would help with the DVC pullouts. This would eliminate the "bar in the back" or "hole in the middle" problems. This may solve the immediate problem, but count me in as one who thinks that DVC should provide adequate bedding. If they decided to change the configuation from 2 beds after OKW, they should do so only if the pullout provides comparable comfort to a bed. Quality units are available. I would expect Disney to use them.

 

[sarhenty]

2 pennies here...


Uhhh, I feel bad that people have to bring their mattress beds on vacation and a DVC vacation to boot. It really doesn't make sense to me, you pay 15k for accommodations, the mattress on a sofabed should be the LEAST of your worries. Don't get me wrong, if you sleep better on an airbed than a regular bed more power to you. But if you bring it because the mattress on the pull out sofabeds are uncomfortable, well excuse me, but that is absolutely horrible.


DVC is not providing you park tickets, they are providing ACCOMMODATIONS...

 

[mark&sue]

Here in London many people live in Studio flats (apartments). These flats cost around $200,000 and the people that live in them sleep in sofa beds or pull out beds. These people are adults.

I would therefore expect the same to apply to DVC accommodation and that an adult (or two) could sleep in a sofa bed in the US.

I am truly surprised that so may posters on this thread believe that sofa beds are only suitable for children and was wondering if these sofa beds were made differently from the ones in UK?



Susan

 

[LIFERBABE]

in my life heard that sofa beds were for kids prior to reading this thread!

I don't know one manufacturer of Sofa Beds that markets their product this way and why all the progress in Sofa Bed technology if they were only intended to be a 'step above a sleeping bag on the floor'

It seems some of us are a few add-ons past reality.

Im keeping it real, and despite having a large amount of points, we utilize the studios now, so we will have enough points for larger accomodations when our boys are older, and then we will reserve dedicated 2 br units. A point is a point and the dues are the same no matter what unit you reserve, so I expect the same maintenance and comfort level for all my registered guests. Go Figure.

As stated before, Thankfully DVC has recognized this and is in the process of changing out the sofa beds because it does listen to its members and doesnt think like many here.

 

[ACDSNY]

What is exactly is a "2 queen dedicated" and are they available in studio, 1 or 2 bedrooms? Are the available at BCV?

I'd say with sons 15 and 17 who are not able to sleep during an eight day vacation, it's time to move up to a 2BR villa, which will give them each a double bed of their own if you request a 2 queen dedicated. It's not much of a vacation if you have to sleep on the bare floor!

 

[LIFERBABE]

What is exactly is a "2 queen dedicated" and are they available in studio, 1 or 2 bedrooms? Are the available at BCV?

That refers to a guaranteed category of 2 bedroom units. A 2 queen dedicated unit is a 2 bedroom Villa whose second bedroom is an actual bedroom suite (complete w full bath) that has 2 Queen beds in it and no kitchenette.

The other category of 2 bedroom is a 2 bedroom Lockoff which is a 1 bdr and studio villa connected by doors to make up the 2 bedroom. This unit will have the bed and sofa bed config. full bath and kitchenette in the 2nd bdr.

OKW studios are the only studios that have 2 Qn beds in each studio villa.

We personally like the bed/sofa bed configuration, because we have more room during non sleep hours to enjoy our villa. We like to sit on the floor and play games or put puzzles together so we enjoy being able to put the bed away.

 

[bongo59]

Sofa beds are meant only for kids in our house...........this was not for generalization to everyone...........we would never ask our guest to sleep on one because we know they are horrible for anyone over 50 lbs...........regardless of how good or new they are. People in the UK may love Sofa beds but here in the US the jury is split much like this board on them.

 

[crisi]

2 Queen Dedicateds are not available at BWVs, where all 2 bedrooms are lockoffs.

IMO,

Disney should replace (and I believe is replacing) the sofabeds with the newer more comfortable sofabeds.

They should have made a better effort with the older sofabeds to maintain the mattresses. Sofabeds that get frequent use do need to have their mattresses changed fairly frequently.

When push comes to shove, its a sofabed. It hasn't changed since anyone bought their contract. If you find even a comfortable sofabed to be inadequate, you are going to have to figure out something else. If that is an aerobed, mattress on the floor or a two bedroom unit or staying somewher else, that's your business.

Likewise, its your business if the sofabed is perfectly comfortable for your 78 year old mother and she never complains and you don't see what the problem is. Just trust that for someone else, the mattress is problematic.

Frankly, some people can sleep darn near anywhere and get a decent nights sleep. And some complain if their Sealy Posterpedic isn't extra firm or extra soft and its amazing they ever get a good nights sleep away from their own bed. These people should never travel with people who put peas under their mattresses, but can take comfort in being able to marry princes.

(We have a sleepnumber bed at home, and sometimes the kids get the remote and reset our numbers. Sometimes you don't notice it when you lie down at night, and the next morning its "wow, no wonder!")

 

[BCVOwner2002]

I have already posted about DS (19) who was given two egg crates and they didn't help but forgot to mention that my god child (9) was sleeping on the other pull out couch and also complained about it being uncomfortable. I did respond to a survey about our stay and commented about the pull-out sofas. Hopefully, others will fill out their surveys and make note of the quality or lack of quality in the sofa beds and maybe this will expedite in getting these upgraded or replaced. I agree that we should not need aero beds, egg crates or anything else to make our stay comfortable. Afterall, these are home away from home accommodations and last time I checked the day bed in my house is comfortable to sleep on! Annmarie

 

[Dean]

I expect luxury accommodations to have beds that are USABLE! Would you expect GF to have beds you couldn't sleep on?

I don't disagree, the question is what is USEABLE. The bed should be up to usual standards for a pull out bed. IMO, that doesn't give a lot of expectations. Few, some would say no, pullouts are very comfortable. Add to that the fact that we're talking a full size (love seat) pull out and two male teens. That's really 3 strikes against it IMO. I think anyone who is thinking a pull out will likely be comfortable for two adults is simply kidding themselves and should have known better. It's like buying a H2 and complaining you only get 12 mpg. As I alluded to earlier, DVC couldn't fix this if they wanted to other than just go up in the quality of the pull outs (which they are doing). Good quality pull outs are VERY expensive and cost far more than a very good regular bed.

Married, that is exactly what I thought when I first read that statement! I've looked and can't find anything stating that sleeps 4 really means - sleeps 4 but only 2 comfortably. If, this statement exists, would someone direct me to it, please.

One could make this statement both ways. In the legal paperwork they deal very little with occupancy and the only places I recall that it is addressed is where it says MAX occupancy of 4/4/8/12, not comfortable occupancy. You want to assume DVC would make a studio comfortable for 4 adults while wanting it spelled out the other way to accept that position. They never said either way and never promised comfortable accommodations. Rather they promised configurations and with the possible exception of BCV, they've fulfilled that promise. Common sense should tell you that a studio with a queen and pull out full will not comfortably sleep 4 but since many cannot grasp that issue, I guess common sense doesn't apply.

 

[OneMoreTry]

If you want to save points, book a studio and bring BENADRYL.

The real question is how did you get Hard Rock for $179 per night?