I agree with what Cousin Orville has said! Also, on some of the itineraries, there are private events that you just can't arrange on your own.
But I think the biggest intangible for me is what an
ABD is worth if something goes wrong (from minor to major somethings).
My flight was extremely late leaving Anchorage, and greatly delayed my arrival in Fairbanks for my Alaska ABD. The Adventure Guides were calling me and making sure everything was OK, and letting me know they were tracking my arrival time. WELL after midnight, as I got off my plane and down towards baggage claim, there was Adventure Guide Jesse, ready to help me retrieve my luggage, and then take me directly to the hotel. Man, was that a load off my mind.
We also had one family here on the DISBoards that went to China back when the swine flu outbreak was so bad, and she and her 3 children were quarantined because they were sitting within 3 rows of someone who was ill with something or other. ABD unfortunately couldn't do anything about them being in quarantine, but they kept in constant contact with her, made sure she was OK, and took care of everything once she was released.
I remember a while ago, there was a fire in the Chunnel, and the Eurostar train could not get from London to Paris. The Adventure Guides, behind the scenes, arranged alternate transportation for everyone so they could continue their adventure without a major interruption.
And we had another person who is currently posting a Trip Report who said that there was a strike, and a chance that their flight the next day would be cancelled. Rather than having to drop everything and research alternatives, they continued with their adventure while one of the Guides made a ton of phone calls to figure out what their options were.
When I was in Florence, I got lost during our on-your-own time. I was a little worried about getting back to the bus late, but I wasn't panicking, because I knew there were 2 Adventure Guides out there who would do everything they could to locate me and get me to the bus (or the ship) on time.
I really like having that kind of help and service, especially when I travel Internationally.
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