3 Changes Coming to DVC Rumor

[SpaceMountain77]

But there are also plenty of Members who complain about the high dues as it is. DVCMC is in a tough spot---it is hard to make the full spectrum of Members happy.

Like property taxes on a home, if you cannot afford it, then sell it.

People may complain about high dues, but villa care does not seems to be improving in the villas we have been assigned.

 

[jerseyduke]

Of course you will never make an entire group happy. That is pretty much true of any group once its size reaches 2!

However, they can do a lot. They do not have to double fees. Like I said, VGF has 2.5 million points. If you increase fees 1$ per point (a steep increase, yet far from doubling) that is 2.5 million dollars a year that can be put to maintaining those rooms. That is A LOT of extra maintenance and upkeep. Most people on here probably own a house. Upkeep can be expensive (You dont own a house, it owns you)

I blew my top down at the world in December of 2012 - My GF and I were in a room at the Poly that was a filthy disaster. My mother was in a room over at PO- Riverside. Her room was smaller, but nicer and cleaner, and half the price. I had them move me over there and refund me 2,000$.


Deluxe resorts needs to mean something.

 

[tjkraz]

Like property taxes on a home, if you cannot afford it, then sell it.

What if 80% of owners aren't happy and decide to sell? Or 50%? Or just 20%?

The problem with discussions of this nature is that everyone wants to believe that they speak for the majority.

They do not have to double fees. Like I said, VGF has 2.5 million points. If you increase fees 1$ per point (a steep increase, yet far from doubling) that is 2.5 million dollars a year that can be put to maintaining those rooms.

Sure...makes sense, right? Why would anyone object to that?

Except they would.

For the last several years BLT owners have frequently been up-in-arms over dues increases which are higher than most other properties. While other resorts average around 3% annual increase, BLT has been more in the 5-6% range.

In real dollars, the difference between 3% and 5.5% at BLT is about $.10 - .12.

I've been attending the DVC annual meetings for about 5-6 years straight and as the one forum for owners to openly discuss such topics, I can safely say that a very large contingent of DVC owners would not be happy with such a one-time blip in dues. Even if the purpose was seemingly well-intentioned.

Search the forum archives and you may be surprised at some of the past outrage over twelve cents.

 

[jerseyduke]

What if 80% of owners aren't happy and decide to sell? Or 50%? Or just 20%?

The problem with discussions of this nature is that everyone wants to believe that they speak for the majority.



Sure...makes sense, right? Why would anyone object to that?

Except they would.

For the last several years BLT owners have frequently been up-in-arms over dues increases which are higher than most other properties. While other resorts average around 3% annual increase, BLT has been more in the 5-6% range.

In real dollars, the difference between 3% and 5.5% at BLT is about $.10 - .12.

I've been attending the DVC annual meetings for about 5-6 years straight and as the one forum for owners to openly discuss such topics, I can safely say that a very large contingent of DVC owners would not be happy with such a one-time blip in dues. Even if the purpose was seemingly well-intentioned.

Search the forum archives and you may be surprised at some of the past outrage over twelve cents.

Of course people would complain. People complain for the sake of complaining. Myself included at times.

What would the majority of the people say the maintenance is like?

DVC fees increased on an average of 3.4% from 2014 to 2015.

I sure as heck expect my rent to go up more than that.

Disney's maintenance as a whole is lack luster. Just as people would complain about an increase, i am sure there are people saying they spend to much on it now. let the place go to hell, just cut my dues. With anything in life, the question becomes "Where to draw that line in the sand".

I am just saying for myself, I would be delighted to pay more for better upkeep.

 

[disneynutz]

Of course people would complain. People complain for the sake of complaining. Myself included at times.

What would the majority of the people say the maintenance is like?

DVC fees increased on an average of 3.4% from 2014 to 2015.

I sure as heck expect my rent to go up more than that.

Disney's maintenance as a whole is lack luster. Just as people would complain about an increase, i am sure there are people saying they spend to much on it now. let the place go to hell, just cut my dues. With anything in life, the question becomes "Where to draw that line in the sand".

I am just saying for myself, I would be delighted to pay more for better upkeep.

DVC executives have reasons for why they do what they do. We just don't know what they are. Years ago I met with upper DVC management trying to convenience them that DVC could be a gold crown in the Disney system, a place were people line up to own, like a club 33. They listened and probably laughed as soon as I left the room.

They could improve things, they choose not to for some internal, maybe business plan/political reason.

Bill

 

[jerseyduke]

DVC executives have reasons for why they do what they do. We just don't know what they are. Years ago I met with upper DVC management trying to convenience them that DVC could be a gold crown in the Disney system, a place were people line up to own, like a club 33. They listened and probably laughed as soon as I left the room.

They could improve things, they choose not to for some internal, maybe business plan/political reason.

Bill

Well at least they did not laugh while you were in the room!

Totally kidding Bill

 

[disneynutz]

Well at least they did not laugh while you were in the room!

Totally kidding Bill

They probably did, I just didn't notice.

Those were they days that when they told me that no one had ever told them that XX was a problem, I foolishly believed them, not knowing that it was part of their script.

Bill

 

[SpaceMountain77]

What if 80% of owners aren't happy and decide to sell? Or 50%? Or just 20%?

The problem with discussions of this nature is that everyone wants to believe that they speak for the majority.

As a frequent visitor on this board, I know that I do not speak for the majority. Moreover, there is likely just a small group of us that would be willing to pay more for well-kept rooms.

 

[LauraLea]

As a frequent visitor on this board, I know that I do not speak for the majority. Moreover, there is likely just a small group of us that would be willing to pay more for well-kept rooms.

Count me in that small group of owners. I even told Kent Mitchell as much when I had the chance at the Annual Meeting.

Laura

 

[DizBub]

As a frequent visitor on this board, I know that I do not speak for the majority. Moreover, there is likely just a small group of us that would be willing to pay more for well-kept rooms.

We do pay for well-kept rooms. Every year when our dues go up reasons cited are usually housekeeping. They just need to get better housekeepers or have the rooms inspected by managers before they release them for check-in.

Part of the problem is people want to check-in at 10:00 and have their rooms ready and the people checking out want to stay until 11:00. They need speedy turnovers and that leads to cutting corners.

 

[disneynutz]

We do pay for well-kept rooms. Every year when our dues go up reasons cited are usually housekeeping. They just need to get better housekeepers or have the rooms inspected by managers before they release them for check-in.

Part of the problem is people want to check-in at 10:00 and have their rooms ready and the people checking out want to stay until 11:00. They need speedy turnovers and that leads to cutting corners.

Enforce standards and policies, stop letting housekeeping leave 45 min early with pay just because the finished their section. Problem is it's a union shop and changing the contract can be difficult.

Bill

 

[Brian Noble]

DVC fees increased on an average of 3.4% from 2014 to 2015.

I sure as heck expect my rent to go up more than that.

Interestingly, from the period of November 2013 to November 2014, rent on a primary residence rose...3.5%

http://www.bls.gov/news.release/pdf/cpi.pdf

(Note that's not a permalink---when December '14 CPI numbers are released, that link will change.)

 

[Brian Noble]

DVC executives have reasons for why they do what they do. We just don't know what they are. Years ago I met with upper DVC management trying to convenience them that DVC could be a gold crown in the Disney system, a place were people line up to own, like a club 33. They listened and probably laughed as soon as I left the room.

They could improve things, they choose not to for some internal, maybe business plan/political reason.

Bill

Would it be substantially more expensive? If so, that means their market changes. Maybe that market exists, maybe it doesn't. Let's assume it does. But, moving to that market means re-tooling their entire organization---they'd sell it differently, they'd operate it differently, etc. That might increase ROI, but right now DVC provides some of the best margins in the entire Parks & Resorts segment. So, if you're running the show, the biggest thing you worry about is regression to the mean---companies very rarely disrupt their most profitable line.

It's worth thinking about examples of companies who have though. You could argue that Apple did moving from the iPod, a huge success, to the iPhone, creating an entire market segment in the process, but cannibalizing the iPod business, a business they are no longer in.

http://www.washingtonpost.com/lifes...3525b2-38f5-11e4-9c9f-ebb47272e40e_story.html

Doing the same thing within DVC could be pretty brutal---how many would sell? Potentially many if the costs escalated too quickly. They'd almost have to create a new tier of product. That's not unheard of in the timeshare business, as Wyndham did it with their Presidential Reserve line, but it's positioned mostly as an upgrade to current owners.

 

[disneynutz]

Would it be substantially more expensive? If so, that means their market changes. Maybe that market exists, maybe it doesn't. Let's assume it does. But, moving to that market means re-tooling their entire organization---they'd sell it differently, they'd operate it differently, etc. That might increase ROI, but right now DVC provides some of the best margins in the entire Parks & Resorts segment. So, if you're running the show, the biggest thing you worry about is regression to the mean---companies very rarely disrupt their most profitable line.

It's worth thinking about examples of companies who have though. You could argue that Apple did moving from the iPod, a huge success, to the iPhone, creating an entire market segment in the process, but cannibalizing the iPod business, a business they are no longer in.

http://www.washingtonpost.com/lifes...3525b2-38f5-11e4-9c9f-ebb47272e40e_story.html

Doing the same thing within DVC could be pretty brutal---how many would sell? Potentially many if the costs escalated too quickly. They'd almost have to create a new tier of product. That's not unheard of in the timeshare business, as Wyndham did it with their Presidential Reserve line, but it's positioned mostly as an upgrade to current owners.

I mean start small with the basics. Early in our family bought the DVC merchandise, wore the jackets and hats proudly, talked about how much we loved the DVC to strangers and made several sales referrals per year.

After having repeat problems and spending our vacation time waiting for Disney to get it's act together cleaning or fixing our room, it became apparent that there were issues which are acceptable to Disney.

Sure the gifts and money was nice for our inconvenience but that got old. At SSR I was asked by a front of house manager, "what could he do to make up for our 8:00 PM room ready that was still being cleaned as we stood in the room"? I told him to just do your job and give the guests a clean, maintenance free room. I could tell that the issues were beyond anything that the front line was empowered correct.

That made us stop our referrals and I switched to a DIS ball cap.

Bill

 

[SpaceMountain77]

We do pay for well-kept rooms. Every year when our dues go up reasons cited are usually housekeeping.

I can live with the housekeeping. My concern is with paint, corrosion of bathroom fixtures, broken tiles, wear of furniture, fabric stains, etc.

Hot chocolate spilled all over a chair cushion and cannot be properly cleaned? If the chair cushion cannot be replaced, then replaced the chair.

 

[DizBub]

I can live with the housekeeping. My concern is with paint, corrosion of bathroom fixtures, broken tiles, wear of furniture, fabric stains, etc.

Hot chocolate spilled all over a chair cushion and cannot be properly cleaned? If the chair cushion cannot be replaced, then replaced the chair.

I hear you. Last month we were at BCV, by most accounts one of the worst in need of an upgrade. We were nervous because I kept reading about filthy carpet, chipped tiles, nasty grout, stained sofas, etc. While the carpets in the halls were dirty, our room was nearly pristine. The whole resort is undergoing a refurbishment now.

As we were moving our luggage from the van we encountered a maintenance guy with a housekeeper in our room. They didn't know it had be released for check-in and they were there to clean a stain out of the carpet. A stain we could not find. The only complaint we had was the tub faucet was drippy and we were skeeved out by the used tissue that was still under the ottoman.

I don't know why when a wall is scuffed up they can't clean it with a magic eraser or routinely come in and touch up the woodwork. We actually did see a painter doing just that in the hallway. They should have sofas and chairs in reserve that they can replace in a villa when one is soiled. Again, I believe it's the quick turn around that they are focused on.

 

[beer dave]

This is about the most I have ever seen a thread derail. (not saying that I am not usually a part of it) I keep coming back to see if there was an announcement today regarding " 3 changes", but alas, no new input.

 

[WilsonFlyer]

Funny you should post this. Just as soon as I saw a new post in this thread, I thought and was going to post exactly the same thing.

We have gotten WAY .

 

[DizBub]

This is about the most I have ever seen a thread derail. (not saying that I am not usually a part of it) I keep coming back to see if there was an announcement today regarding " 3 changes", but alas, no new input.

I don't think there is anything new to report. These changes were announced weeks ago, just went into effect today.

http://dvcnews.com/index.php/dvc-pr...220/2794-price-increases-for-sold-out-resorts

 

[Snurk71]

As a frequent visitor on this board, I know that I do not speak for the majority. Moreover, there is likely just a small group of us that would be willing to pay more for well-kept rooms.

Staying off topic. ..

Count me in the group too. I dint mind paying for quality. What i do mind, and I think a lot of owners have an issue with, is the perceived value we get from the dues. I just like to remove the cost component and day I'm fine paying more to get better.