Teena, I wanted to thank you for the great advice about our connecting room and different arrival time challenge for our linked, but separate reservations. Your advice was spot on, I got up early, took a cab over at 8am, checked in and our room was ready! Not only was it ready, connecting (they put a hold on the connecting one till my in-laws arrived, which was standby and due to a medical emergency the night before, they didn't get in till 1am) it was also the exact view I'd requested! (courtyard or quiet pool, we had the quiet pool). I was able to get there, check in, check out the room, grab an Americano (very tasty!) from the Crew's Cup and be back at the WL just in time to catch the Ranger Tour which had been my goal. All in one hour! I'd planned for 1.5 hours but couldn't move earlier!
It was lovely. Our luggage and groceries beat us back there! Poor Bell Services made 3 trips as he kept forgetting parts (1 trip with the luggage, 1 with most of the groceries and 1 with the bag that had been in the refigerator) but still, we were able get the kids in SAB by 2:30 while I unpacked and still had enough time for some pool time for me before our 7:25 dinner ressies at Tutto.
We did realize, at midnight when my in-laws luggage was brought up (it had arrived early due to their standby status) that their room had not been cleaned but housekeeping arrived right away and it was ready by the time they actually checked in.
Thank you SO much! I am confident it would not been nearly as smooth without your advice.
I also wanted to compliment the concierge services and private dining team at the BC. We had booked an Illumninations cruise for the 17th. Our plan had been to do a 5:10 dinner at Kouzzina and between arriving back later than planned and the lightening delays at the pool, we decided to blow it off so everyone could get pool time. I had called prior to our trip about private dining deliveries and was told 3 hours prior. At 2.5 hours prior I went to the BC desk as I was hitting the marketplace for in in laws during the lighting delay while everyone rocked on the YC porch and wanted to see what the CS options would be if we went that route.
I stopped by to see if they could connect me to private dining and they were able to confirm they could still deliver pizza despite it being after the cut off. When I realized I didn't have cards with me to pay for it and would need to go back to the room, PD said, no problem and then allowed us to add another pizza and a bottle of wine just 2 hours before the cruise. I can't recall the CM's name but she was rather pregnant, originally from Ohio I believe and just lovely to chat with!
It COMPLETELY saved our night and having pizza on the cruise was just magical! And it was pretty tasty too!
Last but not least, it seemed they were checking room keys at SAB much more on our arrival day, the 14th, then on any other. The other days were really casual and they were only looking at the adult keys.