I shared this on the FB page, but it was so awesome, I had to share it here too!
A friend of mine took her dd, age 4, to Disney World for the first time in June. The day of their flight we had storms in DFW and their flight was delayed. They ended up being the last flight in, but still managed to get there for ME, but only part of their luggage made it. My friend's suitcase, that had her dd's princess gowns in it, did not make it. She was up all night calling the concierge, apologizing to them that she kept calling. She finally explained to them that she needed that suitcase as they had Akershus breakfast ADRs, and her dd needed her princess gear! Lo and behold, the next morning at 6 am, a cast member knocked on their door with two boxes, a balloon, and a card. Inside the boxes were a Belle dress, a tiara, and gloves. The card was signed to her daughter from Belle!! So amazing. I teared up when she was telling me today.