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The preshow Cast Member has access to an intercom that goes directly to the Green Room and the CMs in the theater can step backstage into their break room and give the Green Room a call. From there, they can organize with the Monsters to ensure you are not picked. If the severity of your concern...

It's only a matter of time until we see a machine pop up at the exit of the attraction to dry guests off for a nominal fee of $5, similar to Universal. That would be the type of response I could see the 'new' Disney having.

As a Cast Member whose ultimate goal being guest safety and guest enjoyment (as all should be), I don't see it as an issue sharing the number for SafeLine. Emails sent to Guest Experience Services clearly aren't helping so I suggested an alternative in hopes that it would at least make some...

Yes, I'm aware it is typically used for Cast Members hence the reasoning behind the verbiage used. I also stated that someone shouldn't call SafeLine if it is in regards to getting wet but only to report a safety related concern. SafeLine is interested in any safety related concern regardless...

For those trying to reach out to Disney and taking the stance of a safety related concern rather than sharing you prefer not to get wet, you can try reaching out to Walt Disney World's SafeLine. SafeLine allows Cast Members to anonymously address safety issues with the company. In addition to...

Not as wet as you'll get on Pirates of the Caribbean...

Warning signs were posted to counter the high volume of complaints and guest feedback. New ride vehicles and any modifications to a ride vehicle will require downtime to allow for sufficient testing. As the ride is just leaving rehab, it isn't likely to take it out of service and upset even...

With the leaders worrying more about hitting the attraction's targeted guest count per hour lately to maximize capacity, I wouldn't count on a smaller passenger load unless someone gets hurt and it generates some negative publicity, unfortunately. Other than that, I'd recommend riding before it...

In some areas of the attraction, it can get pretty deep. For example, the scene with the pirate ship after the drop has a depth of 9ft deep (at least outside of the ride track - I'm not 100% sure about the path of the ride vehicles itself).

There have been cases where some guests and Cast Members have become soaked upon getting blasted by the water coming from the elephant's trunk at Jungle Cruise when the skipper doesn't suspend ride motion at the proper moment or an unusual condition occurs. ;)

Might as well be; it certainly feels that way.

Backstage Magic Kingdom bathrooms are disgusting. I don't understand why or how Cast Members who love their Magic Kingdom so much are willing to allow them to become so dirty for other CMs who have to use them during their breaks. I've seen my fair share of disgusting guest bathrooms and I'm...

UpstateMick, I'm very sorry to read about your recent experience. This certainly shouldn't have happened, especially as we currently operate with a grace period built into the touchpoints. With that being said, I'm hoping you may be able to provide a little more information. Do you know what...

I don't think I can say the same. ;)

Hello all, I appreciated reading the conversation here so I figured I might as well chime in a bit. Most of us CMs enjoy going to the parks in our days off. While we're in the park, we do hear the same spiels about filling in all available space. I understand from your point of view as a...

As it doesn't get redeemed until the Merge point, the FP+ entitlement is active until you get to that point. This allows for situations where a guest may be required to leave the line and needs to enter again. As long as you don't visit a kiosk or another FP Return line, your entitlement will...

Two options that I usually recommend to guests: 1. At FP Return between 2:35 and 3:35, tap your MagicBand at the touchpoint and leave the line. Do NOT get to the merge point, as it gets redeemed then. At 4:25, both will be active. Do not go to another attraction's FP entrance until after you...

Yes, all ride stops and downtimes are reported to what we refer to as DOCC. If an attraction is 101, or temporarily unavailable, DOCC removes the wait time at the standby entrance and automatically updates the MDE app. Each time ride motion has stopped, we need to call them and let the Cast...

As per our supervised children policy, if a child is under the age of 7, the child MUST be accompanied by a guest over the age of 14. Have the valid FastPass+ entitlement active for said child if you're only able to secure one and once the Cast Member at FP Return sees it is valid, tell them...