I dont know if it was so much a disappointment, as we werent expecting much...but Cap'n Jacks in Downtown Disney was disgusting. The whole reason we ate there was because every other restaurant was packed with people. We were seated at a table by the little galley kitchen, so we could see them prepare everyones food. They didnt use gloves when touching the food or anything. Neither my husband or I ate more than 2-3 bites of food, and frankly we wouldnt have eaten that much but we were starving.
It was terrible. GAG! I'm surprised this place is still in operation.