Originally posted by cindala
Hopefully someone can help me!!
After taking some months off from ebaying, I returned the end of November. Any payments I received from Paypal from buyers I was quick to sweep into my bank checking account.
Today I went to the ATM to withdraw the money with my debit card, and it says the balance is zero!! Of course it is Sunday and no one is at the bank. I went to Paypal and printed out all of my bank transfers, and even tried to log on to my bank on line, but the same error message keeps coming up. Invalid transaction or account.
Is it possible that since I haven't used the ATM card in over 6 months that the bank froze it or something? I'm going crazy trying to figure out what happened to the money. How likely is it that someone stole it out of my bank account? I have never used the online service of the bank at all, and I never gave my pin to anyone or ever wrote it down!!
Can anyone offer an explanation???? Thanks!!
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Okay - take a
deep breath - and let's go through this one step at a time.. Some of my suggestions may sound silly, but remember that you are in a state of panic and some of these things may not have occurred to you - okay?
First of all - can you gain access to your account on-line?
If you can - and you are getting an error message, there are a few things you should consider.. If you have never used this option before you may have to "register" first.. Look around the home page and see if it says anything about that..
Do you have more than one account at this bank? If so, try to check the other and see if you get the same message..
Do you have more than one debit card? Perhaps in your excitement you are entering the wrong numbers - you simply have them mixed up..
Befor entering numbers, are you waiting for the page to load COMPLETELY? Mine will come back with an error if I don't..
When was your last transfer FROM Paypal TO your bank account? It can take as long as 7 days..
Are you SURE you're using the right pin number for the right account?
Some banks have a 24-hour line.. Check to see if yours does..
Call Paypal (available 24/7) and ask if they had any trouble with your last transfer..
And please get back to us and let us know what's happening!