You HAVE to try this!! EBAY your way to DISNEY!!

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Originally posted by earlydisneyfan
She closed her e-mail by saying "to make me a satisfied customer, I'd appreciate a partial refund of $5.00; however, you are not obligated to do so."

I guess her request wouldn't bother me so much, except:

When she e-mailed me to advise me she had sent the money through PayPal, she advised me that she was an ebay employee (which now makes me wonder if she can do anything to my account if I don't give her a refund).


Sounds like she is trying to subtley blackmail you! I wouldn't engage in any further correspondence with her, myself. I think if you let it drop, so will she.

Also (this is just me), I would not continue sending emails to buyers asking them if they are satisfied--you are bound to get more people using this as an opportunity to complain! If people are dissatisfied, they will let you know without any prompting!
 
Thanks for the advice; I will just let it drop. I guess I just try to be too nice because I want everyone who wins my auctions to be happy with their items. I still haven't learned that you can't please everybody! Worst case scenario - if she does leave a negative, I can respond that the item was accurately described in the listing.

This has been a good lesson: in the future, after I ship the item and leave feedback, that's it - no more following up!

Thanks again!
Delaney
 
Now, I'm reading tht you can have a DC if you use the Shipping Assistant, which I downloaded today. And I think I see where, on the label form I was looking at. But how much does it cost to add DC to the 1st class envelope?

I don't use first class a lot, but I beleive it's .13, just like parcel post. However, first class mail has to be 3/4 of an inch thick to get DC on it. So you'll have to toss in a few packing peanuts...as long as that doesn't cause the envy to rip.

I just use regular paper for my SA prints and put clear tape over the shipping label.
 
That's what I used to think, until rule #2 (e) of the user agreement got discussed ad naseum on another ebay list..here it is..note the part that says "tracked online". Maybe I"m reading it wrong, but it was generally agreed that you must have the label scanned to be protected:

Seller Protection Policy

To qualify, all of the following conditions must be met:


The transaction meets one of the following conditions:
The seller can provide reasonable proof-of-shipment which can be tracked online. This documentation must show that you shipped to the address listed on the Transaction Details page. (Many carrier companies offer this service, including the U.S. Postal Service in the U.S. and Royal Mail in the U.K.) For transactions equal to $250 USD (or the equivalent in the currency of the transaction) or more in value, the seller also needs to provide an online proof-of-receipt in the form of a signature from the recipient. Because comparable proof-of-shipment is not currently available for electronically-delivered items, we are currently unable to offer Seller Protection for digital goods and other electronically-delivered items.

Doris
 

They do the rest of the work--transfer the money from my checking account and then send the payment on to the person. I never have to go back in to actually send the money out to the person, nor do I transfer the money into Paypal first.

Paypal does it for you..but if you are using funds from your checking account, it's usually held up to make sure your check clears, and the seller gets a notice saying funds will be available in about 4 days. I get a notice when it clears.

I have paid that way, and don't see anything different but when I get a payment that way, I'm told to hold it until the check clears (which is the transfer I believe).
 
OK - I'm going to try to say a few things and sound sensible but our sub zero weather has destroyed my sinuses tonite. I'm afraid I may start talking gibberish instead!!

Comments on Paypal - If you do not have a credit card backing up your account, then you can't send the $$ immediately. They need to do an ACH w/d from your account and get it into your paypal account. Or do the eCheck which also takes 3 to 4 business days to clear. With the credit card, they create the ACH transaction to your checking, but also do an authorization for the same amount on your CC. Then if the ACH transaction is rejected for no funds, they simply complete the process of withdrawing from the credit card. So even though you are paying with avail funds they still have the ability to process on your card if needed. And this is on a personal account - the transaction is from your checking.

DC at the PO. When my gal scans the item, she has the option on the screen to select electronic DC. That has the proper rate. (Zero for PM/Express) or .13 for any other.

RE: Saying they are employed by Paypal is a requirement for them evidently. I was viewing auctions the other night and they had a disclosure line in their auction to the effect of 'Per requirements of my employment, I am notifying you that I am an employee of paypal, etc'. I imagine they are required to disclose that in any auction correspondence also.

All of my shipping labels & DC are printed on the cheap 8 1/2 x 11 paper that we buy at Quill or WalMart. I cut the label trip off and affix with clear packing tape. Do not tape over the bar-code.
 
All of my shipping labels & DC are printed on the cheap 8 1/2 x 11 paper that we buy at Quill or WalMart. I cut the label trip off and affix with clear packing tape. Do not tape over the bar-code.

Or get the free paper at Office Max. One per person each visit in exchange for an empty ink cartridge.

I use an HP ink jet and would have a problem if one drop of water/snow touches my ink..so I tape over the entire label. The reason they tell you not to, is if you put it on sloppy and it creases, ait could interfer with the scanning process. I find even when I'm not as neat as I should be..it scans fine..although I do try. Hubby does 98% of the packing, and he's very neat. They prefer clear tape if you are taping over the entire label, versus the really cheap yellowish tape.
 
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Originally posted by DMRick
Or get the free paper at Office Max. One per person each visit in exchange for an empty ink cartridge.

I use an HP ink jet and would have a problem if one drop of water/snow touches my ink..so I tape over the entire label. The reason they tell you not to, is if you put it on sloppy and it creases, ait could interfer with the scanning process. I find even when I'm not as neat as I should be..it scans fine..although I do try. Hubby does 98% of the packing, and he's very neat. They prefer clear tape if you are taping over the entire label, versus the really cheap yellowish tape.

WOW! I never knew that. I always use those envelopes at the post office to have my empty cartridges sent to be recycled. Thanks!
 
We have also used clear packing tape, with plain white paper.

We have also used those packing sleeeves...

Its a clear packet with a sticker on the back. My DH uses the SA label stuffs it into the envie, and stickers it .

Those clear packets were discountinued from my DH's job, so they were throwing them out... DH got it, and now we are using it!
 
I'm bumping up my question hoping someone can answer it and I don't want it to get lost in this very long thread!!

Regarding Pay Pal account. I have one but so far have only used it to buy items. I have 2 ways to pay in that account. One is my checking (default) and the other is our CC.

If I start selling do I need to change anything? I see several posts on having 2 pay pal accounts; one for CC and one for cash? I don't understand. I also saw someone mention a "fee free" account linked to pay pal? Do I need to change my default to the CC for when I sell or leave it at my checking account? I don't understand. And how does pay pal get their fees from me? Is it just taken out of the total of the item I sold before deposited?

Can someone please help me understand Paypal for sellers and the best way for me to set this up for payments. I want it to be convenient for the buyer too.
 
Originally posted by beattyfamily
If I start selling do I need to change anything? I see several posts on having 2 pay pal accounts; one for CC and one for cash? I don't understand. I also saw someone mention a "fee free" account linked to pay pal? Do I need to change my default to the CC for when I sell or leave it at my checking account? I don't understand. And how does pay pal get their fees from me? Is it just taken out of the total of the item I sold before deposited?
You do not need to do anything to use your paypal account to recieve payment, if you do not plan to take credit cards. If you choose to accept credit cards you will be charged a fee on every payment you recieve. To do this you upgrade one account to be a premier account.

Paypal will dedect their fee from each transaction. So if you get a payment they will take their fee and deposit the rest in your paypal account. The money then sits in your paypal account until you transfer it to the bank account you have set up. I transfer then money from my paypal account every couple days (when I am selling).

You can set up a second paypal account, using a second/different email address and a second bank account. Then you can set up one account to be your credit card account and another one for your non-credit card account. Then you direct your buyers to credit card account if they plan to pay by credit card.
 
I have another question...I'm still a bit confused since I've always been a payer through paypal and not a receiver of money!!

If someone pays me either with cash (checking account) or credit card does the exact same thing happen to the money except for the fact that I'll be charged a fee for the credit card payment? My question is regardless of how they pay me, where does the money go? That's where I'm confused. I guess I'm thinking if they pay with checking, it goes in my checking account, if they pay with CC it goes on my CC? I'm guessing that's not true, right?

Does it go into another place and then I decide when and where to transfer it to??? Is that what happens?

Thanks again!
 
Does it go into another place and then I decide when and where to transfer it to??? Is that what happens?

When you set up your Paypal, you give an account number (I believe it has to be checking..but I'm not sure) to whre you want your money to go. You then go into paypal and tell it you are withdrawing money..and it will go into the account you set up with. You may choose to have a check sent, but that costs money. In other words, until you tell Paypal what to do with the money, it sits in your online account with them.

If you are going to take credit cards, you must have a business accoutn. Once you switch to a business account, all of the payments sent to you will have a charge..and that will be taken out of the payment made before you get the payment credited.

They have a lot of info at the Paypal site, you might want to read through it...it might make things a little clearer.
 
I've got a packing question...for all the packing experts.


I have a pair of mens ice skates that will end soon. What would be the best way to pack these, so they don't get damaged?

These skates don't have a blade cover, so what would be the best way to "cover them"?

Thanks!
 
Did anyone else get an email from Paypal asking to verify information for inactive accounts/emails? This one looks a bit odd and I don't know why my account would be considered inactive.
 
Originally posted by Cindy B
I've got a packing question...for all the packing experts.


I have a pair of mens ice skates that will end soon. What would be the best way to pack these, so they don't get damaged?

These skates don't have a blade cover, so what would be the best way to "cover them"?

Thanks!

I'm not an expert, but I would use either fabric scraps and padding, or thick newspaper wrapped and lightly taped. If you've got anything terry cloth, that is what my soft covers are made from. Otherwise, just something to keep them from rubbing or bumping together.

If you lived near me, you could come raid my fabric scrap bags. :)
 
Did anyone else get an email from Paypal asking to verify information for inactive accounts/emails? This one looks a bit odd and I don't know why my account would be considered inactive.

The one I got (and many others) was a hoax. Neither eBay nor Paypal will ever ask for your password. I'm betting this place wants you to go to the link and put in your password.
 
Just to follow up.... I sent the email to Paypal who confirmed it is a hoax. Beware people!
 
Welcome back everyone - almost went through withdrawal last night!
 
I have question somewhat related, what is the best counter program to use, some use andale, etc. Also, when i sign up for these counters, will they ask for my ebay name and password? Thanks!

Eeyore74-LOVE your dog pic!
 
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