edjbiologist
Earning My Ears
- Joined
- Feb 19, 2005
Hi all,
I am looking for some help. I ate earlier this month at one of my favorite restaurants at WDW the Yachtsman. We discovered a bug in my nephew's salad and were completely grossed out.
We were offered a new salad. Uhhh, no thanks.
At the end of the meal, the manager came over and told us that they great fresh salad every day and they wash it. She started to imply that maybe we put the bug in our own food.
Guess what her idea of service recovery was...nothing. Not even a free dessert. We even had to make sure we weren't going to be charged for the bug salad.
Finally the waitress, who was very excellent, took 10% off the bill.
I would like to write Disney.
Does anyone know where I can find email addresses or physical addresses to complain to Disney?[/COLOR]
I am looking for some help. I ate earlier this month at one of my favorite restaurants at WDW the Yachtsman. We discovered a bug in my nephew's salad and were completely grossed out.
We were offered a new salad. Uhhh, no thanks.
At the end of the meal, the manager came over and told us that they great fresh salad every day and they wash it. She started to imply that maybe we put the bug in our own food.
Guess what her idea of service recovery was...nothing. Not even a free dessert. We even had to make sure we weren't going to be charged for the bug salad.
Finally the waitress, who was very excellent, took 10% off the bill.
I would like to write Disney.
Does anyone know where I can find email addresses or physical addresses to complain to Disney?[/COLOR]