DawnM
DIS Legend
- Joined
- Oct 4, 2005
- Messages
- 16,630
This cast member yelled at several people trying to get in to magic kingdom. When it was my turn to get my stroller checked she was rude to me too. I mean rude like I have not seen from a CM before.
Another nice CM ushered me to go through the detector, so I did, then went back for my stroller, only to have rude CM point at me and say, "GET BACK IN LINE AND WAIT YOUR TURN!"
I tried to explain that I was following directions but she was having none of it and yelled at me while I was talking and then yelled for me to go through the detector again. She knew I had already, she was just being difficult. The nice CM came running over to try to tell her I had already gone through but she was rude to him!
By the time it was all over, I was shaking I was so upset. Nice CM encouraged me to speak to a supervisor, so I did. Supervisor told me that the rude CM (I don't mind saying that her name is xxx and I have already written a complaint as well) didn't want to be there this am because she was supposed to be in another part of the park, so she was mad. I said, "I haven't even stepped into the park and I am shaking. She shouldn't be taking her anger out on visitors. In fact, I don't even think this is the right job for her and it certainly isn't magical."
Another CM (the one who did the security check of my bag) saw it and told me, "Yeah, we all would like her to not work in this area." I assume he was not meant to say that, but I really didn't care, it validated my concerns about her working at a place that is meant to be magical.
I would get it more if I had done something wrong, but I was following what I was told to do.
That's all, just needed to get that out of my system.
Another nice CM ushered me to go through the detector, so I did, then went back for my stroller, only to have rude CM point at me and say, "GET BACK IN LINE AND WAIT YOUR TURN!"
I tried to explain that I was following directions but she was having none of it and yelled at me while I was talking and then yelled for me to go through the detector again. She knew I had already, she was just being difficult. The nice CM came running over to try to tell her I had already gone through but she was rude to him!
By the time it was all over, I was shaking I was so upset. Nice CM encouraged me to speak to a supervisor, so I did. Supervisor told me that the rude CM (I don't mind saying that her name is xxx and I have already written a complaint as well) didn't want to be there this am because she was supposed to be in another part of the park, so she was mad. I said, "I haven't even stepped into the park and I am shaking. She shouldn't be taking her anger out on visitors. In fact, I don't even think this is the right job for her and it certainly isn't magical."
Another CM (the one who did the security check of my bag) saw it and told me, "Yeah, we all would like her to not work in this area." I assume he was not meant to say that, but I really didn't care, it validated my concerns about her working at a place that is meant to be magical.
I would get it more if I had done something wrong, but I was following what I was told to do.
That's all, just needed to get that out of my system.
Last edited by a moderator: