WORST DISNEY DINING EXPERIENCE

[Stinkerbell92]

What restaurant?

Oh my, I forgot to post which restaurant.

It was the Sci Fi Restaurant in Disney Studios.

 

[LifeWithLouie]

I was reading about wait times. I haven't experienced any long wait times for an ADR. However, I did realize something about myself recently regarding waiting. I find that I have patience until the 30 min. mark. After that 30 min., I lose all patience and will walk.

I really WISH I would have walked away from our Biergarten reservations. At the beginning it was like, "NO! Let's not go, I tell you, it's really cool!" And then later it was like, "You know we'll walk away and that's when they would call our name."

Had I any idea that the band stopped at 8:15...I wouldn't have waited more than 15 minutes. NO restaurant would have been worth waiting out in that cold weather.

 

[bbak30]

Akershus, hands down. My girls requested a princess meal, so I booked this one.
The entire restaurant smelled like raw fish. The food was awful, I had the squash ravioli. Couldn't even eat it, so sweet. Didn't even like the dessert. Won't return there for sure. Blah.

 

[tomatecerise]

Raglan road... 25 minutes waiting upright and i am disabled. They finaly put us in a corner where we couldn't see anything (in a back room with dark Wood wall). The food was just ok. I took the mighty mix grill and loved the blood pudding that's it (the rest was bland). To much elastic potato purée. My sister took the appetizer delirha. The scallops and sausages was good but the rest very dry (the ribs are very very very dry!)

I loved the bread but hate the dipping. My sister don't care for the bread but love the dipping ?!?

 

[hammie59]

WCC...waited 25 minutes to get seated and then they took us to the tiny back room, with like 5 tables, that is completely separated from the main dining room. I told them we wanted to eat where all of the fun was and she looked at us and said in a very snotty tone, "well, some people like to sit here in the quiet". I proceeded to tell her that I booked a reservation here for the fun and as you can see there is a child with us. She huffed and was totally put off that we wanted to sit where the fun was. She marched back to the podium in double time and told the people there in a very load voice that "we did not like our table and to sit us somewhere else". It was like she was trying to shame us in front of everyone! I then got really ticked off and said very loudly so everyone could hear me as well, "we booked this place for the entertainment you were supposed to offer and you tried to sit us in the tiny room in the back because with a child in tow we looked like we wanted quiet???!!" I was really put off my the rudeness needless to say. We were then given another buzzer and told we had to wait again. 20 minutes later, we finally got seated.

I totally agree. Most of our ADRs have been for the experience first, food second particularly because we have kids. Seems odd to me that they would create separate rooms away from the action at restaurants like this.

 

[princess aleya]

Cape May

 

[disneywarriorprincess]

Which restaurants have you gone in with high hopes and have been disappointed by? Was it the service, food itself, atmosphere, or fellow guests,etc? One of my worst was at Tonys in April 2015. We had an ADR and still we had to wait 20 minutes past our reservation time even though we arrived 15 minutes early. Once we were seated, the waitress took an extremely long time to get to us which i can understand because it was very crowded but people who were seated after us got attention first. Highly annoying. The menu did not look promising to my mother and i took a shot in the dark with their artisanal pizza. It was decent but i would not order again. My mom's meat wasn't cooked to her liking. Dessert was very good we both had the lady and the tramp cheesecake it was orange flavored.My mom didn't like it but she's chocoholic. Despite being on the dining plan, i felt this was a waste of money and stomach space and i will not be returning to Tonys again.

 

[sleepydog25]

Monsieur Paul. Mediocre food, mediocre service, and downright poor ambiance. . .not what one expects to find at a Signature restaurant.

 

[Grandma G]

My Disney Dining Experience spans 30 years, 9 trips, 7 varied Dining Plans and 276 on-property breakfasts, lunches and dinners. And not one of the 276 was so unpleasant that it comes readily to mind. But I would like to share two dining moments that were memorable to me for their excellent food – outdone only by their excellence of service.

A: On this trip my daughter, my granddaughter (age 14), my grandson (age 12) and I had done our darnedest to use all of the perks provided by that season’s ultimate Dining and Recreation Package. However, by the time we arrived at Citricos on New Year’s Eve, Jake had had enough. So, when our wonderful waiter asked for his order, my grandson replied that he would like “French Fries”. “Only French Fries”. “A very good choice, sir”, said our waiter. And off he went.

And, when our lovely Shrimp Cocktails arrived, so too did Jake’s lovely Fries Cocktail. His Entrée of French Fries - accompanied by a beautifully presented array of sauces – among them, ketchup – appeared with our own. And his Flaming Fries dessert was a gastronomic thing to behold.

Polishing off the evening was Jake’s wide grin as he sent his compliments to the Chef.

B. Years earlier, my husband, our two nephews (ages 7 and 9), my granddaughter (age 4) and I – dressed and jacketed – arrived at Victoria and Albert’s after a morning spent in Magic Kingdom and an afternoon spent in a pool. For a much-too-late dinner.

So, while our oldest nephew (then, and now, a stalwart sort) gallantly held his ground throughout the entire evening, his brother and cousin were nodding off their chairs before sparkling water hit stemmed glass. And then the most wonderful thing happened:

Not the least perturbed - and with our permission - our waiter lifted our granddaughter from her chair and placed her gently on an elegant loveseat nearby. He raised his hand and another Cast Member appeared to help him arrange a bed of two armed chairs for our nephew. Next, there appeared pristine, starched linens to cover the children as they slept. And, finally, without any direction from us, our waiter produced a box of beautiful desserts – in case the children were hungry when they arrived back at the Villa. And that is why I keep coming back to Walt Disney World:

These people do such amazing things with my stupidities …

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[java]

My Disney Dining Experience spans 30 years, 9 trips, 7 varied Dining Plans and 276 on-property breakfasts, lunches and dinners. And not one of the 276 was so unpleasant that it comes readily to mind. But I would like to share two dining moments that were memorable to me for their excellent food – outdone only by their excellence of service.
A: On this trip my daughter, my granddaughter (age 14), my grandson (age 12) and I had done our darnedest to use all of the perks provided by that season’s ultimate Dining and Recreation Package. However, by the time we arrived at Citricos on New Year’s Eve, Jake had had enough. So, when our wonderful waiter asked for his order, my grandson replied that he would like “French Fries”. “Only French Fries”. “A very good choice, sir”, said our waiter. And off he went.
And, when our lovely Shrimp Cocktails arrived, so too did Jake’s lovely Fries Cocktail. His Entrée of French Fries - accompanied by a beautifully presented array of sauces – among them, ketchup – appeared with our own. And his Flaming Fries dessert was a gastronomic thing to behold.
Polishing off the evening was Jake’s wide grin as he sent his compliments to the Chef.
B. Years earlier, my husband, our two nephews (ages 7 and 9), my granddaughter (age 4) and I – dressed and jacketed – arrived at Victoria and Albert’s after a morning spent in Magic Kingdom and an afternoon spent in a pool. For a much-too-late dinner.
So, while our oldest nephew (then, and now, a stalwart sort) gallantly held his ground throughout the entire evening, his brother and cousin were nodding off their chairs before sparkling water hit stemmed glass. And then the most wonderful thing happened:
Not the least perturbed - and with our permission - our waiter lifted our granddaughter from her chair and placed her gently on an elegant loveseat nearby. He raised his hand and another Cast Member appeared to help him arrange a bed of two armed chairs for our nephew. Next, there appeared pristine, starched linens to cover the children as they slept. And, finally, without any direction from us, our waiter produced a box of beautiful desserts – in case the children were hungry when they arrived back at the Villa.
And that is why I keep coming to Walt Disney World:
These people do such amazing things with my stupidities …

Love the French fry story! Have to ask they allow children at V&A? When we went many years ago that was not allowed.
Our worst was Biergarten by far. No fault of the restaurant we just had horrible gross table mates.

 

[Grandma G]

Have to ask they allow children at V&A? When we went many years ago that was not allowed.

Hello, Java!

That was 1989. And, if I remember correctly – and that can be problematic these days - my one and only visit to Victoria and Albert's. But I will never forget the gentlemen who so graciously ‘saved’ the truly magical evening for my husband and for me. And for the children with us.

 

[Lesverts]

Be Our Guest was very disappointing. Had the lamb. The sauce was congealed and they just squirted some grainy mustard into it. The celery root was awful. Had the mussels as well. The salad croutons on top was atrocious. What ever happened to good old fashioned crostini?

 

[cart-mom]

Very disappointed with BOG lunch. Two years ago during FD I managed to snag a lunch ADR. Didn't have a long wait or anything but DH was mad because there wasn't really anything that the kids would eat. Yes, I have picky eaters but it's Disney so there is always something they will eat. It was loud, dirty and there were people doing all kinds of un-speakable things they shouldn't have been doing. Food came out kind of quick but it was sub-par at best. Barely warm.

Also on this trip we had a bad experience at Mama Melrose's. Not the food though, it was amazing. Seated next to us was an "older" couple (older than us with no kids) and the guy was seated on the bench side along with my husband and two sons. He proceeded to take his sandals off and put his feet up on the bench - towards my husband! How rude!

 

[BEASLYBOO]

Well I responded earlier but after my four day trip last week-end, I'm revising my choice to CA Grill. The only saving grace in this meal, location, ambiance, service, and then Tuna Four Ways! The charcuterie platter was a disapointment, my sea scallops were luke warm, served with an undressed carrot salad, atop of 4 asparagus which by all appearance were rinsed and served raw and woody, really. The chef must have been running behind so he caught up by not cooking my meal! My son's meal, same thing, the bison strip loin though tasty was barely warm, the potatoes blah, however his asparagus, chopped, stir fried were tasty but luke warm. We go to a restaurant of this price point for the food, the setting isn't enough to keep me paying these prices . I will go for cocktails and the sushi only! My one biggest pet peeve, I want my hot food hot and my cold food, cold. Luke warm doesn't cut it!

 

[disneysteve]

DH was mad because there wasn't really anything that the kids would eat.

I think there has been a steady trend to upscale and fancify the menus. This is a mixed blessing. On the one hand, it creates more interesting and varied options. On the other hand, however, it makes it harder and harder to find a simple, basic meal. As you discovered, the children's menus are becoming less kid-friendly.

Even the adult menus are becoming more and more complex to the point where there are places that we don't really have much to choose from. For example, I looked at the BOG breakfast menu when that started. I have no intention of ever spending that kind of money for breakfast. I was just curious. There is only one item on the regular menu that I would eat, and I'm not a particularly picky eater. If we were to go there, I would need to order from the kid's menu, as would my wife and daughter (who is 19).

 

[Tonberry]

The Plaza.
We had a 6:10 ADR. We were hoping to eat, do a princess meet and greet, then find a good spot for the parade.
We arrived for our ADR 10 minutes early. By 6:30 we still hadn't been seated and we were still waiting outside in to hot June sun. People who arrived after us were being let in one after another. My daughter was hot and crabby and my son, 8 months at the time needed to eat. So my wife checked with the hostess and she assured us that it won't be too much longer.
By this point, luckily the sun had gone low enough for us to at least get some shade.
7:00 comes and we were still waiting. We contemplated leaving, but MK was so crowded at this point, we had no idea where to go. That, and we really needed to cool off. We got seated around 7:15....over an hour past our ADR.

Service was slow. At first we didn't care because we spent the first 10 minutes cooling off. Finally a waiter came to take our order. We were so thirsty we each ordered Sprites and a separate glasses of ice water. 45 minutes later, our drinks were all gone, we still had no food, and our waiter was nowhere to be seen. It was after 8:00 at this point.
When we did get our food, my meatloaf had no gravy and the mashed potatoes were ice cold. My wife ordered the club sandwich and it was missing bacon and had coleslaw instead of french fries.
He brought us back some more glasses of water (thank God!) and we complained about our food. He apologizes and took our plates to fix them. We waited and waited and waited. We were so hungry, we started eating off of my daughter chicken tenders dinner, which was the only dish they got right.

After all was said and done, we were out of there around 8:45. There was no place to sit or even stand for the parade at this point.

 

[Aerinha]

The big down side to the charging for no show policy is thwt walking away after an excessive wait gets you charged too. They need the old college policy of if the professor doesn't show in x amount of minutes you are free to leave. For Dis, they should scan your band at check in and if, 30 minutes later you still aren't seated, you are free to leave with no charge. It would show them how many guests are subjected to waits and how many chose to leave.

They also need to get over fearing kicking people out. If the plates are cleared and no one is ordering anything else, a manager needs to chase them out in fairness to other guests. A polite, "i hope you enjoy your meal, we'd love to see you back, but we need this table for other guests" should suffice.

 

[scurvyfreedman]

San Angel Inn was like dog food Pluto wouldn't even eat. Terrible. Took half of our food off the bill because we couldn't eat it. When both a 5 year old and a 35 year old say the food is bad it likely is.

 

[Loves The Mouse]

San Angel Inn was like dog food Pluto wouldn't even eat. Terrible. Took half of our food off the bill because we couldn't eat it. When both a 5 year old and a 35 year old say the food is bad it likely is.

Oh no when did you go? My husband insists to have a dinner at San Angel. His exact words were '" I want to enjoy a dinner at San Angel while watching the boats float by, every time we make ADR's you never pick it!" There's a reason, I Never hear great reviews!! And to hear your 5 yr old and 35 yr olds comment, oh no... I don't want to disappoint him again.

 

[TheDisneyNurse]

Sci Fi, hands down. Themeing is great, I love sitting in the cars. I'll give them that. But my gosh... So overpriced. And it's literally right next door to the ABC CS venue. And they pretty much serve the same things. Hmm, I bet they even share a kitchen Not worth the price at all.