Will legal name vs preferred name on MDE be an issue?

ajsamett

Mouseketeer
Joined
Jan 22, 2021
Messages
247
Hopefully soon to be member: Reading about various verification with DVC cards and am wondering how the name on my MDE account affects the name on a contract. My MDE account uses a preferred name (my initials) and I have never had any issues with CMs when I show my ID (with my full legal name) and my AP (with my initials). I'm assuming and DVC contracts will have my legal name, but will it affect my ability to merge the information with MDE?
 
Can’t say if it’s going to be an issue, but they use a single log in and can be an issue if you have different accounts with different emails. I had a similar situation and to avoid issues created an account for DVC to avoid using my MDE one. A few months later without notice they merged my accounts and that created a ton of issues for me, as I wasn’t able to checkout online for any kind of purchase.

I spent hours with them trying to solve it and they could never figure it out. I had that issue for years. Last year by accident I fixed it when I changed my account email to a new one that I had never used with Disney.

So I strongly suggest to use the same account even if you need to fix the name (which I don’t think will be an issue, but who knows with Disney IT).
 




















DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top