Why Do They ask if u have been to disney before??

[qanita92]

when booking they ask if u have been to disney before and with who but why do they ask?

 

[disnutt]

I've always figured it was so they could tailor their comments/recommendations. If they know you've been there before they won't need to explain as much.

 

[Stitchfans]

That is exactly I was thinking too. Makes sense.

 

[deltachi8]

Market research. Helps them determine who is booking what, etc.

 

[Not so Dumbo]

Market research. Helps them determine who is booking what, etc.

 

[Schmeck]

Also, if you've been before, and stayed on property, all kinds of info (like kids' ages) are in the computer already. So, they know how old your kids are, and what ticket they need, etc.

 

[Miz Diz]

I don't know, but I go at least once a year, sometimes more, and have never gotten a special discount offer. My neighbor went once and got a postcard with a $49 offer to stay at one of the values. My friend called to book her family's first trip and it was more than she expected. She told the castmember they had never been and they gave her an unadvertised discount. I called after she told me about it and couldn't get any discount.

 

[sskem96]

I think it's so your kids can't magically stay the same age for 2-3 years in a row to save money on tickets!

(Not that we would EVER dream of doing such a thing!)

 

[mom2alix]

I think Disney marketing is trying to get a feeling for how many of their guests are first-timers as opposed to repeats. Obviously they want both types of guests, but I think they really want to see what type of marketing brings in new folks and what marketing schemes bring repeat guests back.

 

[Brise Nannie]

I've always figured it was so they could tailor their comments/recommendations. If they know you've been there before they won't need to explain as much.

They would be sadly mistaken in my case. I have LOTS of Senior Moments these days. We've visited almost 9 times and I always need explanations.