Who has had their last day of FP+ cancelled due to making FP+ from 4pm-6:30pm with a MNSSHP ticket?

[DonaldDuck77]

Really, fairness is completely irrelevant to this issue? I'll admit that a breakdown in communication is the real issue at hand, but as long as people were discussing why they should or should not allow FPs for party goers, I put in my two cents.

Go right ahead. Opinions are what message boards are for. I am just saying that "fairness" doesn't answer the questions we are asking (as you say, it isn't "the real issue at hand").

 

[hiroMYhero]

If you'd like to go off-topic regarding fairness in booking FPs for Party-goers, which may be a moot point, a new thread is fine so that this thread doesn't get moved to TP Community.

@Queen of the WDW Scene is attempting to track those guests who have had their "final day FPs" Canceled and who have received the email regarding a lack of valid entitlements for the number of FP days. Whether the booking of these FPs by Party guests were fair or not, it is off-topic for this thread. Thanks!

 

[bethbuchall]

In earnest the most ridiculous response was from Bart May "You can reserve Fastpass from 4:20-6:30pm but if the park is overcrowded you will need to cancel them."

Just how on earth are we to know if the park is crowded?! Will we get an email from Disney, use a crystal ball or better yet are we expected to stand at Magic Kingdom entrance with a clicker and do a head count just to turn around and cancel our FP's while in our costumes?! What?! Common

Stupidest response ever!

I would read that as if the park were crowded to the point that they weren't letting party guests in as early as 4:00pm, you would not be able to use your FastPasses. It's awkwardly worded, though.

 

[MrInfinity]

If you'd like to go off-topic regarding fairness in booking FPs for Party-goers, which may be a moot point, a new thread is fine so that this thread doesn't get moved to TP Community.

@Queen of the WDW Scene is attempting to track those guests who have had their "final day FPs" Canceled and who have received the email regarding a lack of valid entitlements for the number of FP days. Whether the booking of these FPs by Party guests were fair or not, it is off-topic for this thread. Thanks!

Well, this thread had long since gone off topic. I'm guessing the real interest is not in "tracking" who got that email or got FPs cancelled, but rather to try to use that information to figure out ways to have yours not be cancelled, or to understand if it's possible to get away with some extra Fast Passes. The last few pages are almost entirely off-topic and are just about hours, inconsistent responses from Disney reps, and rides that are worthy of a FastPass.

 

[hiroMYhero]

Well, this thread had long since gone off topic. I'm guessing the real interest is not in "tracking" who got that email or got FPs cancelled, but rather to try to use that information to figure out ways to have yours not be cancelled, or to understand if you can get away with some extra Fast Passes. The last few pages are almost entirely off-topic and are just about hours, inconsistent responses from Disney reps, and rides that are worthy of a FastPass.

Yes. Hence my post so that Queen can hopefully gather the info she needs.

 

[Roxyfire]

It's totally ok that you don't view it that way nothing wrong with that...but there are plenty who did view it the way I presented it.

I can't much say about angst over BTMRR and POTC but the overall theme of the annoyance for Splash was the temperature factor and that was what I was speaking to. You seem to be speaking about the popularity of rides and refurbs and that was not what I was referring to.

I feel like I'm pulling the discussion way off topic but here goes.

Personally, I think we're just speaking past one another. Yes, the "water ride" and "hot day" aspect is one thing. I'll stand in some lines, but I don't really care to stand in that one to cool off midday. Everyone's different so, for me, that's a fast track to Migraine Town. Something I need to actively avoid on vacation. I know lots of folks rope drop to close every day. Awesome for them, truly. That's just not going to happen for me. I want to ride all the rides as many times as possible. I'm sad that Splash is out this fall because I adore riding that one at night. I feel for folks who might take their one and only trip during that time and it's out. Big Thunder is nice but nearly as iconic as Splash to me.

So, with all that preface, I'm saying they don't even care if one of their iconic, most popular rides being out of commission. That leads me to think that the water ride and hot weather consideration seems like not even on their radar of caring. Once again a top tier ride is out during a time that has seen increased bookings and "exclusive" events. I know you're saying it's surprising, my point is that it's not. The weather has nothing to do with it. What the guests want has little to do with it. It's all about whatever operational decision has been made. That's their perogative of course, but it still stinks. I agree with all on that front, just not because of the weather. We're thinking about their decision as what makes sense to the guest. They have shown in this case, it's not a priority.

 

[Mackenzie Click-Mickelson]

I feel like I'm pulling the discussion way off topic but here goes.

Personally, I think we're just speaking past one another. Yes, the "water ride" and "hot day" aspect is one thing. I'll stand in some lines, but I don't really care to stand in that one to cool off midday. Everyone's different so, for me, that's a fast track to Migraine Town. Something I need to actively avoid on vacation. I know lots of folks rope drop to close every day. Awesome for them, truly. That's just not going to happen for me. I want to ride all the rides as many times as possible. I'm sad that Splash is out this fall because I adore riding that one at night. I feel for folks who might take their one and only trip during that time and it's out. Big Thunder is nice but nearly as iconic as Splash to me.

So, with all that preface, I'm saying they don't even care if one of their iconic, most popular rides being out of commission. That leads me to think that the water ride and hot weather consideration seems like not even on their radar of caring. Once again a top tier ride is out during a time that has seen increased bookings and "exclusive" events. I know you're saying it's surprising, my point is that it's not. The weather has nothing to do with it. What the guests want has little to do with it. It's all about whatever operational decision has been made. That's their perogative of course, but it still stinks. I agree with all on that front, just not because of the weather. We're thinking about their decision as what makes sense to the guest. They have shown in this case, it's not a priority.

I totally respect your opinion and I haven't said your opinion is wrong at all...it is after all your opinion and I wasn't attempting to change that. I was however, speaking in regards to what other people besides you felt in regards to the matter. Perhaps that's where the confusion is coming from. It wasn't that I wasn't understanding what your opinion was or was trying to change your opinion it's that I was trying to explain what seemed to be the largest compliant from others regarding when Splash was being taken offline...not that it was being taken offline to begin (which as I stated has to happen at some point--but the Jan/Feb was more or less the time it usually had been in the past) with nor that for you it wouldn't matter that it was taken off-line.

*Regardless we probably should move on, not because I don't mind conversing about the subject but that it has already taken up more of the thread than I originally intended just by making a reference to the fact that Disney makes decisions that don't always makes sense and that things can change at a moment's notice*

 

[FoxC63]

Keep it up, everyone.

And where are your emails?

 

[DonaldDuck77]

And where are your emails?

Here is what I sent:

We are considering purchasing MNSSHP tickets for this season. We have been to Mickey's parties (Halloween and Christmas) each of the past 3 years. It has always been on the final park day of our trip, and we have not visited any parks before we enter for the party with just our party ticket. Our plan would be the same for this year. We enjoy the ability to make 3 FP+ reservations for the 4:00-7:00 grace period before the parties using our party ticket. There have been rumors on a Disney vacation planning message board that I use that suggest this practice may be eliminated. If true, this is disappointing, and reduces the value of the party ticket, not even considering the increase in price. I hope these rumors are incorrect, and that the party experience will continue as it has in the past 3 years. If it is true, I would expect this change would be officially published rather than depending on anecdotal reports on unofficial message boards. Unlike others that made their purchase and found out the potential change too late (after purchasing non-refundable tickets), I am withholding my potential purchase until this information has been made more clear officially, and then deciding whether the reduced party experience is still worth the price. Thank you for your help and your concern.

I got a voicemail saying no change in policy. He did leave a contact name if I needed anything else. I plan on emailing again with more specific questions later and requesting a response by email. I will be sure to share.

 

[Tinman1717]

NEW THEORY
Ok my new theory is that its happening to those that have a Bounce Back offer and/or have modified their reservation in some way.
Please anyone having an issue let me know if that applies to you.

Personally I put a 72 hour hold on a vacation package , made FP+ while it was on hold, made my deposit payment last week Wednesday, bought MNSSHP tickets Wednesday and made FP+ for the party ticket.
I have not modified anything and do not plan to.
My final payment is due tomorrow. I plan to pay it and not change a thing lol.

Hi Queen! Just wanted to say I meet all of your Theory points. I have a BB and made multiple modifications (lol). When it came time to book the last day of FP+, the system told me I had none left. I panicked...but then realized what was going on. I cancelled my MNSSHP FP+ and then was able to book my final days.

 

[Farro]

It's just....fast passes were never advertised as part of the party ticket. It was a loophole that is closing. Sad, but true.
There was no policy on it to begin with, so nothing to change. (but I understand the confusion)

I really don't think Disney will say anything - it will just come to be.

 

[Queen of the WDW Scene]

OK here. Don't mind if people want to discuss more than my specific reason for creating the thread.
Just wanted to mention that I really think that there is something to my theory.
The person on the MNSSHP Boo to you thread was able to get back some of their FP+ and the CM they spoke to did say it may very well have something to do with them modifying their resevation that "flagged" the system. I say dont modify and maybe we will all be ok lol.
Still no response to.my message yet either.

 

[Mackenzie Click-Mickelson]

OK here. Don't mind if people want to discuss more than my specific reason for creating the thread.
Just wanted to mention that I really think that there is something to my theory.
The person on the MNSSHP Boo to you thread was able to get back some of their FP+ and the CM they spoke to did say it may very well have something to do with them modifying their resevation that "flagged" the system. I say dont modify and maybe we will all be ok lol.
Still no response to.my message yet either.

It's interesting that some have been able to get back some of their FPs...wonder if that's being treated as a "one-time customer courtesy" type situation or something else.

 

[Queen of the WDW Scene]

BTW if FP+ is not allowed that is fine by me but my point is Disney needs to make their system delete the party ticket FP+ and not just the last day at random. If the system can't tell what ticket is what then Disney needs to make it tell via a software update.

 

[sharonabe]

There have been rumors on a Disney vacation planning message board that I use that suggest this practice may be eliminated.

If you do email again, you might get a better response if you leave out the part I quoted above. For some reason they don't take too kindly to the rumors on any unofficial sites. Just say you have some friends who had their FP+ removed, and leave it at that.

 

[hiroMYhero]

It's interesting that some have been able to get back some of their FPs...wonder if that's being treated as a "one-time customer courtesy" type situation or something else.

Some guests had FPs reinstated because the Cancellations occurred prior to email warnings being sent out. More like appeasement due to Disney not sending out any type of warning or notification.

 

[Mackenzie Click-Mickelson]

Some guests had FPs reinstated because the Cancellations occurred prior to email warnings being sent out. More like appeasement due to Disney not sending out any type of warning or notification.

Ahhh I see that makes sense

 

[huskershuf]

I'll admit to jumping around a bit in this thread, but saw a number of comments that seemed to indicate potential new rules not only for using MNSSHP media for FP, but even for just booking "normal" FP. We plan to visit the MK during the day using our MYW tickets, then go to the party using our MNSSHP tickets. If I do not try to book any FP at all using MNSSHP tickets, but only our "normal" 3 FP+ will I be able to book them at times before 4pm and also between 4-6pm? Say 7DMT at 9am, HM at 2pm, then SM at 5pm?

 

[Queen of the WDW Scene]

Some guests had FPs reinstated because the Cancellations occurred prior to email warnings being sent out. More like appeasement due to Disney not sending out any type of warning or notification.

That was not the case for the poster I'm referring to.
They received an email. They thought if they dropped the FP+ that was not between the 4pm-6:30pm window therefore only haveing 2 FP+ for their party night then nothing would happen but the following day the last day of their FP+ was in fact deleted.
So they deleted the party night ones all together and called and was able to get back their last day. Then apparently they called again and were able to get their party ones back as well.

 

[huskershuf]

Or to phrase my question a bit more simply. For a day we are visiting the MK early on a party day (not going to the party at all that night) would the recent Disney changes mean the latest FP+ reservation we could make would be 3-4pm?