We were there for the last 2 weeks of August. We PAID for our dining plan for 5 people for 13 days and were aggravated beyond belief trying to use it. All of the restaurants were full. In several cases, we had to wait considerably longer than quoted (90 minutes over the time of our 'reservation' at Coral Reef). The wait staff was frazzled from the onslaught of guest with the 'free' dining plan. The quality and choice of food was substantially downgraded. We heard many complaints from the cast members over the 2 weeks that they (Disney) were not prepared/staffed for the tidal wave of patrons using the
free dining plan. It was NOT a pleasant experience.