Which effective date pricing to use after changing room category on same sailing

[KevinFL]

I called DCL to change my stateroom to a higher category on a cruise that I had booked over a year ago at release date and they told me if we did the change that I would be charged at the current prevailing rate for that stateroom rather than being grandfathered in on what that stateroom cost at release date.

I have done this previously on prior sailings where we were locked in on all category rates from the date we booked the sailing rather than the new higher prevailing rate. Does anyone know if this customer service rep may have been wrong or if this is correct pricing policy?

 

[Erica1016]

That sounds like the correct information to me. That if you rebook (which is pretty much what you're doing) or add rooms, it is at the current pricing.

 

[sponica]

If you change your category it's priced at today's rate. I upgraded my mom from deluxe verandah to deluxe family verandah and had to pay the increased deposit for the increased rate.

If you move rooms within your category, there isn't a cost (or there wasn't when I moved mine)

 

[o&smom]

They are correct. The policy was changed a few years ago. You used to be able to get the original rate of the day you booked. Unfortunately, now you must pay the current rate for any changes.

 

[lanejudy]

Does anyone know if this customer service rep may have been wrong or if this is correct pricing policy?

What you recall was true, but unfortunately the policy changed a year or so ago. Now any changes to the reservation are priced at prevailing rates.

 

[Disneyland_emily]

I believe you can search these forums for the exact date as it was a huge discussion topic but yes everyone is correct..

Disney closed that loophole of people booking the cheapest rooms on the ship then upgrading later when the prices were higher..

 

[cvjw]

I hate this change. I always want to change my cabin - especially when a better one opens up. I don’t do it anymore with the policy change.

 

[AquaDame]

Yep, it stinks. More often than not we'd upgrade when it wasn't too bad, but not now when prices jump staggeringly. Our next two cruises we have booked an inside room, and normally I'd be hemming and hawing over whether to swap for a verandah (my husbands absolute preference) but now I am not bothering. I'm sure they know what they are doing though, and must be enjoying the profits from not giving us flexibility.

This most recent one actually has given me the opposite problem and I'm really irked. I wanted to book the exact same stateroom we had on our very first cruise - an 11C - for old times sake since this will only be our second cruise on the Dream ever. But, there were zero room options for 11C when booking opened for our cruise. Now we're in an 11A instead, but if I try to switch later I'd probably pay more for a downgrade. It's a little thing, but I really am kind of bummed. I was ready to not get the same room #, but we aren't even anywhere near deck 2 now.