The new hire is okay, she still doesn't do all the steps she needs to do for attendance.

I tell her over and over again but it doesn't sink in so I've kind of just given up.

There are end of the day steps to do but she never does them. I've told Samantha what she isn't doing so someone else is aware. Between the two of us we check things make sure the important things are done and try not to worry about the other little stuff. I have to sit up front with her in the morning because she can't handle it by herself.

She doesn't handle the craziness very well. But the good thing is I'm back at my own desk doing my own work and she does answer most of the phone calls. I'm just happy to have someone in the position.