When you go through your bank drive-thru...

[beckmrk04]

Usually I say Hi to the teller then roll my window back up. I'm not being rude it's just too damn cold most of the time.

Nah, we get it. No harm, no foul. Plus, when you roll your window up we're free to go about talking about you.


(I AM KIDDING!!!! REALLY- JUST JOKING!) It's just that before I started working at the bank, I always was kind of paranoid that that's what the tellers did. But we don't. Unless, like a lady I mentioned earlier, you come through the drive-up pants-less. Then you will be talked about.

 

[Arielx2]

Nah, we get it. No harm, no foul. Plus, when you roll your window up we're free to go about talking about you.


(I AM KIDDING!!!! REALLY- JUST JOKING!) It's just that before I started working at the bank, I always was kind of paranoid that that's what the tellers did. But we don't. Unless, like a lady I mentioned earlier, you come through the drive-up pants-less. Then you will be talked about.

If you have no pants on where people can see you you deserve to be talked about.

 

[Shyvioletisme]

well our bank doesn't have a drive thru window...only tube lanes so that doesn't really apply here...but our other bank does and I ALWAYS go to whichever lane is shortest...I could care less whether it's at a window or using the tube...I just want to get done quickly...

 

[Cool-Beans]

LOL, I've done that. I don't know if it is "open" or whatever you call it. Then I see someone else go over there and think, "Damn. I shoulda had a V-8."

And sometimes I want to ask a question and don't know if the voicey-box thing will work. Sometimes they're good, sometimes they suck. I'd rather be at the window.

Why is it that when you tell a patient they can only walk so far down the hallway or the monitor will stop working they go past the line on purpose?

Wait, I know the answer. They want to see if it really works. (It does. We weren't lying. We all think you're dead or whatever and come to your room. Really. I'm not mad. My father did it, too. But, puhleeze, for the love of God, stop going past that door or that line. Pretty please. With sugar on top. And a cherry. I'll even give you sprinkles.)

 

[OctMtnWoods]

We have instructions laminated and placed on the outside poles.

Yet people still ask. Maybe they think it's FDIC crap? I don't know.

But if I'm afraid to go to the tube, I'm not going to see the instructions. If I receive them in a drive-up window envelope some day, I'll read them, and think "hey, I can do that. I'll try it next time".

 

[OctMtnWoods]

How do you open the tubes?

 

[Lintasare]

How do you open the tubes?

Pretty much all the tubes I have seen at various banks you just twist the end and it opens. I have seen a couple with a hinge and you open it like a book.

I used to work at a bank and you would not believe some of the things I have seen. For example one time a customer yelled at us because we only had $5 rolls of quarters instead of the $10 rolls and he thought they were only legal tender if they came from a $10 roll. Another time this really ditzy customer dropped off a deposit and she had left her joint in the envelope. She came back for it. I once had a guy personally blame me because he didn't know how to stick his card into our ATM. I should mention our ATM was a separate building to the bank and we did not have access to it. We once had a customer who claimed to have a PHD in Russian Literature from UCLA but worked the jewelry counter at Macys.

I have many more stories.

 

[beckmrk04]

How do you open the tubes?

Most of the banks I have been too- the tube is sitting there, you take it out and either swing the top part open or (like our bank) they have a little hinge that you pop open. Put your stuff inside, press the "send" button, and voila! In it goes. And then when the teller is done, she/he will send it back out to you.

See, easy as pie.

Try it tomorrow. You'll learn something new and it won't seem so daunting. And trust us- we've seen people pants-less. People who can't work the tube are an everyday occurrence. No biggie.

 

[OctMtnWoods]

Thanks. I'll try it next time the green light is on.

 

[Sleepy]

But I am, Piecey, guilty of going home with the tube multiple times on accident.

I have also left the bank with that darn canister. Sad thing is I had taken my money, etc out of the canister and just put the canister in the passenger seat .

 

[cjb71870]

That's exactly what I have done. Taken everything out and put it on my passenger seat. I believe twice.

 

[Green Tea]

I have ALWAYS wondered the same thing, OP!

 

[LVSWL]

I will use either one. Prefer the real person, in case I have a question. The thing that cracks me up is when the person in front of me at the tube leaves their $ in the tube and drives off and then while I am making my transaction comes back (usually walking up to my car and the tube or the teller's window) all in a huff) saying "you did NOT give me my money!" when they drove off and left it in the tube!!

 

[Loverly]

First of all, don't flame me. I'm not complaining.. just trying to understand!!


I am a teller... and my office has been trying to figure out WHY people wait in line to go to the first window, but avoid the tube lanes?



Anyone able to explain this to me?

1-It's quicker-usually

2- in certain cars it is almost impossible to reach for the container without opening the door-I had this problem with my two short sports cars and now am in the habit of using the window,

 

[JessicaR]

I can answer from personal experience...

I have some family members who aren't comfortable with three aspects of the "tube lanes." One, it intimidates them as they don't know how to use all of the buttons. Two, they are afraid that their money, checks, whatever will get "stuck" in the tube. Third, they want to talk to someone and they want to be able to see their face - not rely on pushing a button. They can't tell if you can hear them or if you can't.

Now, can you answer my question?

Can you hear me arguing with my DH when we're waiting for our deposit slip?

Too funny!

 

[kristilew]

My Teller always sends me a lollipop back in the Tube....So Tubes.

You dont get Lollipops from ATM'S!

And this is why I'll wait in the window line....the tellers can't tell I have DD or the dogs in the car when I use the tube lines - no direct visual. So they don't put in lollies or dog biscuts.

When I am alone, I'll use the tube line. Unless I don't have my stuff organized, then I'll choose the longest line so I can be getting it together while I wait.

 

[mickeyboat]

I have trouble with being able to reach the tubes, too. The tube lanes also seem quite a bit narrower than the push window lanes. M van's sonar always starts to beep when I am in a tube lane.

Denae

 

[OceanAnnie]

At my bank, the "tube teller" (1 person) handles 2 tube lanes. Those tube lanes go verrryyy slooowwly. Around here, lots of people have figured out being in one line is better than "2". So even if the face to face window has a line, it's usually less wait than the tubes.

 

[mousetravel]

At my bank, I always use the window, not the tubes. Because I am short, I can barely reach where the tubes & buttons are. That's why I do it.

 

[momto2girls]

How funny! I always try to use the tube lanes. I hate the window one. I don't particularly want to make eye contact or chat with anyone. I just want to get my deposit done. No chit chat necessary.