When you go through your bank drive-thru...

[MeanLaureen]

I'm not a kid but I love the tubes too.

 

[Piecey]

Now, can you answer my question?

Can you hear me arguing with my DH when we're waiting for our deposit slip?

At my last bank, yes. We had a video operated drive-thru (no one had a push window.. muahaha no lines like the ones i'm talking about!)
It was the weirdest thing ever. We sat inside with cameras on us that whenever we hit "Talk" the cameras showed customers our image and we could hear you guys talking (and you could hear us), but we could hit "mute" and our image would go away but we could still hear and see you. We could always see the lanes, too.. the camera on the lanes never went off.
I hated that dang thing, though. The tubes were connected to our old drive-thru, which they closed. It was next door (about 100 feet away, not even connected) to the main bank.

The tubes left where the customer was, went into the old-drive thru building, then they went underneathe the parking lot and into the main bank, where they were then sucked waaaay up two floors just to come back down to the middle of the bank (to the new teller line) and fall a floor, into a padded little cushiony box for the tellers.

There was a commercial lane which could handle 10 rolls of quarters (good greif, we had to make sure the door was shut or else it would suck all the papers from the counter around us into it with the tube!) and when that baby fell you could hear it through the whole building.


Anyway. At my current.. normal bank.... we can't hear you unless you can hear us. I hate when people pull up and start talking and get mad because I have no idea what they say. Unfortunately, it's not like a baby monitor... I can only hear you when I hit the button and you can only hear me when I hit it, too.

 

[MarkBarbieri]

I always use the drive up ATM. Do they still have tellers?

 

[Piecey]

I always use the drive up ATM. Do they still have tellers?

Hey, now..

Yes. They do.
Who do you think puts money in that ATM and handles those deposits?

 

[Pin Wizard]

Probably because of all the times another lane has been closed due to something getting stuck! I'd rather not use those lanes.

 

[Jaimee]

I'm a tube girl...I hate when the only window open is the one where you can see me lol. I don't know why, I just enjoy a nice impersonal bank transaction. I also prefer using automated phone lines rather than talking to people And no, I'm not a hermit.

 

[okeydokey]

We LOVE using the tubes. My kids think it's the greatest thing ever so we always go to those lines.

 

[arminnie]

I always use the drive up ATM. Do they still have tellers?

I went to the new drive thru only bank on Saturday about 30 minutes before closing. There was NO line at the ATM (which I always use) - but the other 5 lanes each had about 6-8 cars. I couldn't believe that no one was using the atm lane.

 

[snarlingcoyote]

Speaking selfishly, as a customer.

I rather like being able to just drive up to the tube and use it, rather than waiting in line with the folks who think they MUST use the window.

 

[Pin Wizard]

My pet peeve! People who get the tube, take stuff out of it, sit in their car (apparently writing or organizing stuff), dig around under the seats.. and you're assuming that they are not quite done with the teller. You're waiting, waiting.... waiting. Then they eventually put the car in drive and drive off!!

I actually can't remember the last time I used the lanes. It's always the ATM! But I remember prior to ATMs, I'd sit there and count the money before driving away. Comes from getting the wrong amount once and having to either park and go in or drive around and get in line again.

 

[RitaE]

That tube thing at my bank is possessed by Demons.
I'm tired of begging it to open.

 

[OctMtnWoods]

Because I don't know how to use it. I want to learn.

How about you print up instructions and include them in your drive-up window envelopes? Even if only half the people you give them out to look at them, some will try the tube window.

I might just suggest this to my own bank. Anonymously of course.

 

[Piecey]

Because I don't know how to use it. I want to learn.

How about you print up instructions and include them in your drive-up window envelopes? Even if only half the people you give them out to look at them, some will try the tube window.

I might just suggest this to my own bank. Anonymously of course.

We have instructions laminated and placed on the outside poles.

Yet people still ask. Maybe they think it's FDIC crap? I don't know.

 

[DISUNC]

My Teller always sends me a lollipop back in the Tube....So Tubes.

You dont get Lollipops from ATM'S!

 

[DISUNC]

That tube thing at my bank is possessed by Demons.
I'm tired of begging it to open.

 

[Stacerita]

I don't think Ive seen those tubes since I was a little girl.

 

[#1 Pocahontas]

I do not like trying new things & I'm afraid of looking like an idiot.

That is exactly why I have never used the tubes. LOL I always park and walk in.

 

[MelanieC]

Now, can you answer my question?

Can you hear me arguing with my DH when we're waiting for our deposit slip?

OMG - I almost spit my water out!!

 

[cruellababy]

my bank has 4 tube lanes-no window lanes. I hate the bank and to actually go into it is H**L. The plus is always the lollipops for the kids They always ask me how many kids in the car. I hate the bank-the idiots they hire always make me either laugh,or want to stomp my feet. They have made so many mistakes over and over. But, my Dh's grandparents were founding members. etc...

 

[monkey68]

OK, I am really confused as to what you people are talking about. Maybe it's cause I've lived in the city my whole life. I never saw a drive through ATM until I went to college and my roommate used one. We just don't have those where I live, probably because most people actually walk and don't use cars, and there's no place for a drive through anything. So what are these tube things that you people are all talking about? And you actually have tellers in the drive through? Why can't you just go inside? It would probably be faster if you have one line for however many tellers as opposed to one line for one teller, and then you get one person taking forever for whatever reason holding up the entire line.