Plannin'Shannon
No matter how your heart is grieving, if you keep
- Joined
- Aug 24, 2009
- Messages
- 1,675
Are y'all sure you are ready for this???
Seriously, I couldn't make this up if I wanted to.
Here goes :
My son was turning 13 last December and wanted an ice cream cake from Baskin Robbins. We decided to go order one - a large one for his party - and at the same time purchased him a banana split.
Paid for both items and went home on our merry way.
Next day, I get a phone call AT HOME from one of the workers. She stated that she noticed my son's mannerisms and wanted to know what was wrong with him. She mentioned that this phone call had nothing to do with the cake or order, it was a personal phone call.
I was shellshocked. Dumbfounded. Awed.
I proceeded to tell her that my son has Aspergers and ADHD. She wanted to recommend a doctor that helped a friend of hers whose daughter had Celiac. I told her (why I told her anything is beyond me - I should have told her it was none of her business) that my son had been diagnosed by several physicians and that his illness has nothing to do with Celiac. She proceeded to tell me that she was concerned because we bought such a sugar loaded fattening LARGE cake and purchased a sugar loaded fattening treat for our son. Yes, she said LARGE and SUGAR LOADED cake. And that she really wanted to recommend some new physicians and naturopathic doctors to me.
I finally got her off the phone.
DH came home and I told him what happened. His first words were "Are you kidding me?"
Unfortunately, I was not.
DH went to Baskin Robbins and talked to the manager and let him know the entire phone conversation I had with his employee. He looked like he had been run over by a truck. It was truly amazing how UNPROFESSIONAL and NOSEY his employee was. DH said that she needs to be talked to and that our UNLISTED phone number should have never been taken home by an employee and that we wanted to cancel our order and that we will never be doing business with them again.
DH said that you could have knocked the manager over with a feather. His mouth was open the entire time. He refunded us our entire cake amount, PLUS the amount for the banana split.
This was my latest "mommy drive-by".
My son ended up getting a delicious cake from the Safeway bakery for his birthday. And to this day has no idea why he didn't get his cake from Baskin Robbins.
