- Sep 14, 2006
I think maybe DVC should be the ones to compensate these poel not DCL as it's not the fault of DCL that DVC can't give them dates ahead of time when they want to do the member cruise. Hopefully both of them will learn from this mess and when the 2015 date are released the DVC cruise will be blacked out to regular guests.If your cruise was cancelled by Disney without your consent, they have clearly inconvenienced you and your family. If that's the case then they should allow you to pick any equivalent sailing anytime of the year for exactly the same price. It's not like they cancelled because the ship was damaged and could not be used, they cancelled the sailing because they wanted to make more money. By booking a sailing you are creating a contract between you and the cruise line that says I pay you this, and you provide me this. The customer did not choose to break the contract, the cruise line did. And it was done with the sole mission to possibly make more money. Let them pick whichever equivalent cruise they want, match the price, and move on. Do what's right DCL.