Ditto on the computerized reservation process! If you did this, you could add factors such as smoking, handicap accessible, etc.... You could even add a map that would allow you to pick your specific room number(like seats on an airplane.) These things are difficult to coordinate with human CMs trying to narrow down your options or even a room assigner(which must be one tough job by the way). Sure things may happen, but how often compared to how many satisfied members who can actually pick their own room. If you get there and don't like what you picked, tough. Up the room change fee at this point. This software may be expensive, but compare it to man hours you can save. Why don't the CMs making your reservation have this option? Why have a room assigner at all? Computerize the whole thing. It's like any search you do on the internet or whatever. I'm starting to get worked up over why this hasn't happened already. I'll stop!!