I am not surprised by anything anymore. The anonymity of the Internet is one thing, but
I honestly believe that some of these posters are like this in real life.
There are a few that when I see their names, I just cringe, as I know they are going to be rude and snarky, and sure enough, they are. I refuse to put people on ignore, as that means I miss out on some information, so I usually just skip those responses.
I find with people like this, no matter what you say, you aren't going to get through to them. When people find it acceptable to PM a stranger and discipline or chastise them, call someone's husband or child a loser, or, when people find it acceptable to call others liars, despite not knowing them, there is not much that you can say to that. I find that responding to them just gives them the fire to continue to justify their rudeness and ignorance in subsequent posts.
I really don't believe there are many trolls on here - the rudies are alive and well, and somedays, it's very aggravating and annoying.
Tiger