What is the ONE thing you would change about DVC, DVC rules?

[Cyberc1978]

Remember though… booking day by day was an option, not a requirement. It was generally only used for the hard to get rooms.

Just like walking today is only “needed” for the hard to get rooms.

 

[Sandisw]

I don’t know that I’d call it a reverse walk. In my mind walkers are booking dates they do not plan to keep as they walk their reservation forward towards the dates they really want. Under the old system folks were booking nights they intended to keep, they were just doing it one day at a time to make sure they got all of their days. So for my typical 10 night stay I’d need to call MS 10 mornings in a row adding a day to my reservation each morning.

It’s definitely not a walk and this stops walking. The question is whether it’s a better or worse booking way for owners as a whole.

The board said they changed it because of the complaints the day by day owners were doing, and felt they had to do to not end up with gaps…which some did.

This was all before online booking and how much larger DVC is now…

So, we continue to wait and see if they find a way to change the booking process rules to fix it without making it something many owners see as worse, not better.

Glad I’m not them.

 

[Patmcpsu]

I wish direct DVC members were given a fast track for Disney Druise Line Castaway Club status. It would cost Disney nothing, make DVC-Direct more appealing, and incentivize DVC members to book a cruise. Members would appreciate the free perk too; it's a win-win-win.

If they gave DVC members a status-credit for 3 sailings, and take a cruise out of curiosity (and get to immediately use Silver Status), that would bring them to 4 cruises. At that point, they're only one cruise away from Gold Status and officially on the hamster wheel of chasing status.

 

[VGCgroupie]

I wish direct DVC members were given a fast track for Disney Druise Line Castaway Club status. It would cost Disney nothing, make DVC-Direct more appealing, and incentivize DVC members to book a cruise. Members would appreciate the free perk too; it's a win-win-win.

If they gave DVC members a status-credit for 3 sailings, and take a cruise out of curiosity (and get to immediately use Silver Status), that would bring them to 4 cruises. At that point, they're only one cruise away from Gold Status and officially on the hamster wheel of chasing status.

This is a great idea!

 

[BaybeeYoda]

I would love to bank more than a years worth. Maybe 2 years?

 

[Girlstar30]

I would love to bank more than a years worth. Maybe 2 years?

I would love to borrow 2 years worth and then buy another contract

 

[sethschroeder]

The drop down friends and family list that autofills on reservations would be really nice

Your web browser should be able to do this. I would prefer a "family" toggle and it fills in everyone in the family instead of selecting each person.

For me everyone is just a click on Name and it shows everyones name and I select the one I want. This even works for addresses and phone numbers if I wanted.

 

[sethschroeder]

incentivize DVC members to book a cruise

It wouldn't hurt along with DVC discount on booking cash cruises as well of like 10% or whatever the future cruise booking discount is on board.

Meanwhile for the same price as a Verandah on NCL or MSC I can book a suite, with a butler, with a drink package included, with a suite only dining area (better than anything other than Palo/Remy on DCL), and with a suite only pool.

 

[Minniesgal]

Not booking regular guests into accessible rooms

 

[JB2022]

Maybe a less common opinion, but more resorts with club level options through DVC or at least the ability to add this on as cost to DVC rooms. Discounted cash stays for club level could also be an alternative, beyond the horrendous hotel point exchange program, but less ideal as we would just prefer to put cash into DVC!!

Greater OTUP purchase options would also be nice to see on the occasion to upgrade view or an extra night, rather than needing to get another contract. 24 sometimes does not go a long way.

I think a lot of IT improvements could be made to the dashboard as well

 

[CarolynFH]

Not booking regular guests into accessible rooms

Do you mean not assigning accessible rooms to guests who didn’t specifically book one? Personally, even though our accessible villa for our last stay in January had its quirks and annoyances, I would rather have that than no villa at all! And if I found out we weren’t able to get a villa at all, while an accessible villa went empty because no one booked it, well, I’d be angry.

 

[sethschroeder]

Do you mean not assigning accessible rooms to guests who didn’t specifically book one? Personally, even though our accessible villa for our last stay in January had its quirks and annoyances, I would rather have that than no villa at all! And if I found out we weren’t able to get a villa at all, while an accessible villa went empty because no one booked it, well, I’d be angry.

I would just say it should specify what you are getting at time of booking so I agree with them. They have the filter in the room booking process they just seemingly need to enforce it.

 

[CarolynFH]

I would just say it should specify what you are getting at time of booking so I agree with them. They have the filter in the room booking process they just seemingly need to enforce it.

So in other words, if when you go to book the only villa not booked in the category you want is an accessible villa, you don’t want it? Or you want them to say “we only have accessible villas left” before you click Book?

 

[Sandisw]

Not booking regular guests into accessible rooms

They can’t legally do that. All rooms declared must be available for booking for owners.

The way they do it with the CA resorts keeps them separate but anyone can book

With WDW, the rooms are combined but you can search and specifically book HA.

However, if no one specifically books HA, then those will get assigned.

 

[sethschroeder]

So in other words, if when you go to book the only villa not booked in the category you want is an accessible villa, you don’t want it? Or you want them to say “we only have accessible villas left” before you click Book?

It should just pop up saying it's accessible. Then the person can make their own choice.

 

[CarolynFH]

It should just pop up saying it's accessible. Then the person can make their own choice.

Since specific rooms aren’t assigned at time of booking, how do you see that being done?

 

[sethschroeder]

Since specific rooms aren’t assigned at time of booking, how do you see that being done?

They know the HA room counts, they know the non-HA room counts. So I am not sure why they wouldn't be assigned at time of booking honestly.

They know there are 12 HA and 70 non-HA as a made up example. Anyone booking a HA room will only see HA inventory, in this instance once the 12th room is book it will show no inventory. Anyone booking non-HA rooms will see the non-HA inventory until it is exhausted at which point if HA rooms still are available it will show that room and give the notification.

When trying to book a non-HA room but instead getting the HA room a system message would prompt you in some capacity: "You are currently booking a HA accessible room, if a non-HA room becomes available you will automatically be moved to that room freeing up this HA room for those with needs"

All of this seems like such a simple fix that DVC simply doesn't seem to want to fix.

 

[Girlstar30]

I have never stayed in a HA room what is the reasons that people may not like them?

 

[PolyRob]

I have never stayed in a HA room what is the reasons that people may not like them?

They have modified layouts and don't look like the stock images.

Depending on the accessibility type they can have automatic doors when you enter, visual doorbells and alarms, doorways are larger, sinks can be rolled up to with a wheelchair, microwaves are lower, range has front controls, washer/dryer aren't stacked, bathtubs can be completely removed, glass doors are usually swapped for shower curtains, grab bars are installed in the bathroom(s), patio/balcony doors swing out rather than slide, and beds can be lowered.

I could be forgetting something, but those are the major things that come to mind.

 

[Sandisw]

They know the HA room counts, they know the non-HA room counts. So I am not sure why they wouldn't be assigned at time of booking honestly.

They know there are 12 HA and 70 non-HA as a made up example. Anyone booking a HA room will only see HA inventory, in this instance once the 12th room is book it will show no inventory. Anyone booking non-HA rooms will see the non-HA inventory until it is exhausted at which point if HA rooms still are available it will show that room and give the notification.

When trying to book a non-HA room but instead getting the HA room a system message would prompt you in some capacity: "You are currently booking a HA accessible room, if a non-HA room becomes available you will automatically be moved to that room freeing up this HA room for those with needs"

All of this seems like such a simple fix that DVC simply doesn't seem to want to fix.

It appears to be that way with CA resorts. My understanding is it is because of the way the law requires it?

For WDW, you can search for HA if you want it, but it doesn’t do the opposite…..the main search is both.

It’s a good question to ask DVC as to why they don’t have it set up the same way