Speaking on an owners side. There are some of us that have great relationships with our renters. If you have someone that you rent to time and time again, then if changes need to be made, you don't feel hassled or upset or screw it not in the contract. I have a few that I help out, sometimes I cant.
I have a current one that wanted to add a day, felt bad nothing available but was able to get them a cash rate and link it up so they did not have to move rooms. Not all renters will do that. I don't know if I would do that for a 1st timer with me. But with someone that I have rented multiple times, I bend and help where I can. This same person has a special date coming up and I don't have the home resort in question, I implored him to find another renter because there is no way I could get his room at 7 months. I'm not losing a customer, but making one happy. He will be back.
I have a current one that wanted to add a day, felt bad nothing available but was able to get them a cash rate and link it up so they did not have to move rooms. Not all renters will do that. I don't know if I would do that for a 1st timer with me. But with someone that I have rented multiple times, I bend and help where I can. This same person has a special date coming up and I don't have the home resort in question, I implored him to find another renter because there is no way I could get his room at 7 months. I'm not losing a customer, but making one happy. He will be back.