I would just LOVE to be in charge of human resources because then I could make darn sure ONLY people who 'get' what it is to be a cast member are allowed to work around guests.
In the past few years WDW has lost so much of its appeal because the employees aren't any different from the workers at the mall. Even the pressure from the reservations line ruins it for me... I remember when even the phone call to make reservations was light and cheery. I remember when it used to feel like a dream from the moment I set foot in the place until my sad trip home. I would totally restore the magical attitude... it's what built the place and doesn't cost a dime.

Did I mention how much I miss the Old WDW?